Ticket Office Supervisor - Casino jobs in Merrimack, NH

Ticket Office Supervisor - Casino supervises a team of ticket office cashiers who sell tickets to guests. Must be familiar with venue seating to suggest the best seats for a variety of needs. Being a Ticket Office Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. The Ticket Office Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Ticket Office Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Slot Supervisor
  • Boston Billiard Club Casino
  • Nashua, NH FULL_TIME
  • The Opportunity

    Delaware North Gaming is hiring full-time Gaming Slot Machine Supervisors to join our team at Boston Billiard Club in Nashua, New Hampshire. As a Gaming Slot Machine Supervisor, you will oversee the gaming department operations and employees, ensure superior guest service is being provided, and that all rules and procedures are being followed. In addition, as shift supervisor, you will act as the manager on duty for the overall operation of the video lottery gaming facility.

    Minimum pay rate: $25.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

    We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

    • Weekly pay
    • Employee assistance program
    • Training and development opportunities
    • Employee discounts
    • Flexible work schedules

    Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

    Responsibilities

    • Provides information, cards, promotional items, and other rewards to program members.
    • Updates and enters member information into the database.
    • Assists Director of Marketing and Promotions Specialist with the execution of games, contests, drawings, and promotional giveaways.
    • Maintains strict confidential guidelines in all customer interactions and records.
    • Demonstrate skill in dealing with guest complaints, using active listening skills to defuse difficult and sometimes emotionally charged situations to maintain the customer's goodwill.
    • Monitor slot machines, changing and fixing ticket paper as needed.
    • Perform adjustments to slot machines, resolving problems such as jams or machine tilts, and performs minor repairs contacting repair technician or supervisor for assistance as needed.
    • Record the specifics of malfunctioning machines and documents malfunctions needing repair.
    • Patrol assigned areas to ensure that players are following rules, machines are functioning correctly, and assist guests.Processes jackpot payouts in accordance with Delaware North and state gaming procedures.
    • Follow all departmental and state policies and procedures.Performs other duties as assigned.
    • Arrange the working schedule for the Players Club Team to ensure all assigned tasks can be accomplished.
    • Lead the slot service technician associates; share gaming machinery and electronic expertise.
    • Encourage personal development among the Players Club Team.
    • Ensure all established policies and procedures are adhered to to ensure the protection of assets and associates.
    • Be an ambassador for the location.
    • All other duties assigned.

    Qualifications

    • Ability to obtain and maintain a state gaming license required.
    • Excellent guest service skills.
    • Ability to perform basic math calculations and accurately handle large sums of money.
    • 1-3 months' related experience preferred.
    • Basic computer skills including word processing, spreadsheets, and POS system required.
    • Must possess basic math skills.
    • Must be able to work evenings, weekends, holidays, and special events as required.

    Physical Requirements

    • Standing for extended periods of time.
    • Lift minimum 25 pounds.
    • Occasional bending and stooping.
    • Exposure to high volume noise.

    Who We Are

    Delaware North Gaming operates Boston Billiard Club in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.

    At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

    Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.


    About Us

    Located at 55 Northeastern Blvd in Nashua, New Hampshire, Boston Billiard Club & Casino offers a variety of well-known casino games like Roulette, Spanish 21, Poker and more, with a Las Vegas-style experience.

  • 18 Days Ago

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Early Evening Supervisor - Manchester NH, Nashua NH $16.00-$18.00HR
  • Office Pride
  • Nashua, NH PART_TIME
  • Manchester NH, Merrimack , Nashua NH Area Coordinator Office Pride offers part-time employment opportunities for men and women who believe in honesty, integrity and a hard work ethic. Most of our empl...
  • 3 Days Ago

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Table Games Floor Supervisor
  • Gate City Casino
  • Nashua, NH FULL_TIME
  • The Opportunity Delaware North Gaming is searching for part-time Table Games Floor Supervisors to join our team at Gate City Casino in Nashua, New Hampshire. As a Floor Supervisor, you will be respons...
  • 13 Days Ago

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Line Cook, Gate City Casino
  • Gate City Casino - Delaware North
  • Nashua, NH FULL_TIME
  • The Opportunity Delaware North Gaming is hiring full-time and part-time Line Cooks to join our team at Gate City Casino in Nashua, New Hampshire. As a Line Cook, you will be responsible for preparing ...
  • 2 Days Ago

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Casino Surveillance Manager
  • ITTrail Blazers
  • Nashua, NH FULL_TIME
  • Summary:Directs all personnel involved in surveillance of gaming operations in accordance with internal and external controls in an effort to maintain the integrity of casino operations.Qualifications...
  • 3 Days Ago

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Cleaning Team Member Nashua Day Hours
  • Office Pride
  • Nashua, NH PART_TIME
  • Do you need a little extra cash? Look no further, we have the opportunity for you! Do you: Believe in doing what is right? Believe companies should promote from within? Believe in exceeding expectatio...
  • 1 Month Ago

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0 Ticket Office Supervisor - Casino jobs found in Merrimack, NH area

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Staff Development Coordinator/LTC Experience Required
  • Westford House (2)
  • Westford, MA
  • Westford House (2) - The Westford House is a long term skilled nursing facility in Westford, MA. We are professional and...
  • 3/28/2024 12:00:00 AM

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Lead Field Support Technician
  • Beth Israel Lahey Health
  • Burlington, MA
  • **When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** **Job...
  • 3/28/2024 12:00:00 AM

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Nurse Practitioner - Psychiatry EMG NE
  • SolutionHealth
  • Manchester, NH
  • Come work at the best place to give and receive care! Job Description: PRIMARY PURPOSE To provide comprehensive assessme...
  • 3/28/2024 12:00:00 AM

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Front Desk Supervisor
  • Amesbury Hospitality LLC
  • Amesbury, MA
  • Job Description Job Description ```Duties``` - Manage the front desk operations and ensure smooth check-in and check-out...
  • 3/27/2024 12:00:00 AM

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Administrative Assistant - Research Administration
  • Beth Israel Lahey Health
  • Burlington, MA
  • When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives. Job Typ...
  • 3/26/2024 12:00:00 AM

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Manager of Anatomic Pathology
  • Beth Israel Lahey Health
  • Burlington, MA
  • **When you join the growing BILH team, you're not just taking a job, youre making a difference in peoples lives.** **Job...
  • 3/25/2024 12:00:00 AM

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Student- Registrar's Office Assistant
  • Southern New Hampshire University
  • Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purp...
  • 3/24/2024 12:00:00 AM

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Administrative Assistant
  • CAI
  • Concord, NH
  • Administrative Assistant Req number: R2126 Employment type: Full time Worksite flexibility: Onsite Job Summary As the Ad...
  • 3/15/2024 12:00:00 AM

Merrimack is a town in Hillsborough County, New Hampshire, United States. The population was 25,494 at the 2010 census, and an estimated 25,660 in 2017, making it the ninth-largest municipality in New Hampshire. There are four villages in the town: Merrimack Village (formerly known as Souhegan Village), Thorntons Ferry, Reeds Ferry, and South Merrimack. According to the United States Census Bureau, the town has a total area of 33.4 square miles (87 km2), of which 32.6 sq mi (84 km2) is land and 0.8 sq mi (2.1 km2) (2.48%) is water. The highest point in Merrimack is an unnamed hill in the nor...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Supervisor - Casino jobs
$41,181 to $53,024
Merrimack, New Hampshire area prices
were up 1.4% from a year ago