Ticket Office Supervisor - Casino supervises a team of ticket office cashiers who sell tickets to guests. Must be familiar with venue seating to suggest the best seats for a variety of needs. Being a Ticket Office Supervisor - Casino may require a high school diploma or equivalent. Typically reports to a manager. The Ticket Office Supervisor - Casino supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Ticket Office Supervisor - Casino typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Please limit your applications to 1 per season. We will transfer your application to other job postings based on our business need and your qualifications.
JOB DESCRIPTION
Whitefish Mountain Resort (Winter Sports, Inc.)
Position Title: Ticket Office Sales Agent – Summer
Department: Guest Information and Services
Employment Status: Full Time & Part Time Seasonal (FTS & PTS)
FLSA Status: Non-Exempt, Hourly
Last Updated: February 2024
Job Summary:
Ticket Office Sales Agents at Winter Sports, Inc provide exemplary service and information regarding all activities and amenities at the ski resort. Situated within the Guest Information and Services department, they serve as the primary Information Center for Whitefish Mountain Resort. Ticket Office Sales Agents sell summer activities (Aerial Adventure Park, Zip Line Tours, Alpine Slide, Scenic Lift, Bike Park Lift, Spider Monkey Mountain, Strider Bike Park), season passes, seasonal programs, lockers, parking, and events. In addition, they handle phone and email inquiries for the resort, along with managing lost and found items. They operate primarily from the 2nd floor of the Base Lodge, with satellite work stations available throughout the resort.
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Safety & Wellness:
All team members must maintain constant vigilance for any unsafe conditions and work behaviors, conducting periodic inspections of work and public areas. Prompt action will be taken to correct any identified hazards or concerns.
Note:
This job description serves as a general outline of the duties and responsibilities of the Ticket Office Sales Agent position at Winter Sports, Inc. Management reserves the right to revise or amend this description at any time to align with business needs.