Ticket Office Manager - Casino jobs in Utah

Welcome to Preston Office Solutions!

For nearly 40 years, we’ve provided exceptional sales, service, and support for office multifunction copier/printers and large format printing products.

In this position, you’ll handle vendor and client relationships, multiple accounting, and financial activities, manage inventory processes, and additional tasks as needed.

Role Context:

You will manage customer and vendor relationships by taking calls or emails from customers for service and supply needs and coordinating with appropriate vendors to ensure customer commitments are being proactively met or exceeded. You will also manage multiple accounting and financial activities, such as service and supplies billing, processing receivables, and payables.

Our mission is to be the easiest and most proactive office equipment company in Utah. We pride ourselves on providing supplies and service proactively. We have systems that assist in this but require hands on diligence to make sure all systems are in place and operational for each client. The right person would play an integral role in creating and improving our systems to constantly improve performance to our clients. We are willing to train the right person on our procedures and computer systems. The right person has the core values, skill set, motivation and determination to help us maintain our high standards of performance to our clients.

If you find this opportunity of interest, please feel free to contact me at (435) 229-7392. I look forward to hearing from you.

List of daily activity:

Manage customer service processes

· Ensure all customers are onboarded correctly

· Operate the business management software (eAutomate) as well as several vendor web sites for ordering product and maintaining accurate inventory and billing

· Manage customer information filing system

· Answer company phone and provide excellent customer support

· Manage DCA requirements for each customer, including installing or re-installing to maintain continued reporting to us and vendors responsible for toner supply fulfillment

· Manage Preventative Maintenance (PM) Process to maintain our high level commitments to customer satisfaction.

· Manage specified vendor relationships

· Update and maintain vendor reports weekly and monthly

· Follow up on any supply order issues and help create solutions

· Own supplies and service processes

· Oversee work orders and coordinate accompanying sales orders, purchase orders, and invoices through our management system

· Assist customers with service requests, dispatch and communicate service needs to technicians

· Order any needed parts

· Track supplies shipments and any issues that may arise

· Own Administrative Responsibilities

Job Type: Full-time

Pay: $38,000.00 - $46,500.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Years of business to business experience?
• Years of purchasing experience using PO's and managing inventory levels?

Education:

• Bachelor's (Required)

Experience:

• Microsoft Office: 3 years (Preferred)
• Administrative experience: 3 years (Preferred)

Work Location: In person