Ticket Office Manager - Casino jobs in Pennsylvania

Ticket Office Manager - Casino manages the sale of tickets to guests. Trains and schedules employees. Being a Ticket Office Manager - Casino may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Ticket Office Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Ticket Office Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Box Office Manager
  • Parx Casino
  • Bensalem, PA FULL_TIME
  • Job Description:


    The Box Office Manager will be responsible for overseeing and managing ticket sales, live entertainment, discrepancies, guest relations and support.

    • Build events in the system for event sales, packages, and VIP pre-sales. Integrate dynamic seat tiering per event needs.
    • Build ticket audits for artist agencies as requested.
    • Handle all incoming calls and requests in regards to ticketing.
    • Work with internal departments on ticketing needs (comps, property presales, seat manipulation for production, etc…)
    • Schedule ticket sellers. Build events within ticketing software, understand ticket scaling, terminology and fee structures. This includes the coordination of ticket pre-sales, fan clubs and VIP services.
    • Help maintain and schedule front of house team members for events.
    • Record weekly sales by event. Track daily box office banking activity and credit card sales. Track all box office deposits and resolve any discrepancies with personnel.
    • Assist/back-up accounts payable and check disbursement. Assist with non-event related contract renewals.
    • Work with touch merchandise for events including count audits and settlements.
    • Observe and monitor shows/sets to ensure highest standards of show quality, guest satisfaction, and safety are being achieved; addressing and following up on any observed show quality, guest, or safety issues utilizing the necessary departments.
    • Perform opening and/or closing duties for the box office as directed.
    • Maintain current knowledge of the entertainment industry landscape, including entertainment trends, key category activity across music, television and entertainment.
    • Perform other Duties as assigned
    Required Experience:

    • Bachelor’s Degree preferred but will consider a combination of work experience and education. 2 years previous management experience required.
    • Minimum of 3 years current experience working with national acts and specialized live events. Must be able to effectively relay information to all levels of management. Highly effective oral and written communication skills. Ability to give direction in a clear and consistent manner. Working knowledge of entertainment terminology and documentation including contracts and entertainment riders. Experience with event and/or booking software a plus
    • Experience and skill in managing multiple tasks simultaneously while meeting deadlines in a fast paced environment, without loss of attention to detail or temperament.
    • Critical thinker with strong analytical and problem solving skills
    • Valid US Driver’s license as well as the ability to work a varied schedule including nights, weekends and holidays.
    • Excellent interpersonal skills and the ability to interact with a diverse group of people.
    • Proficient in Microsoft office applications, proficiency in both web and social media applications.

    From: Parx Casino
  • 9 Days Ago

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Ticket Redemption Machine (TRM) Representative at Rivers Casino Pittsburgh
  • Rivers Casino Pittsburgh
  • Pittsburgh, PA FULL_TIME
  • Position: Ticket Redemption Machine (TRM) Representative at Rivers Casino Pittsburgh Job Summary: We are seeking a detail-oriented and proactive TRM Representative to oversee the maintenance and opera...
  • 1 Month Ago

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CASINO BEVERAGE MANAGER
  • MOUNT AIRY CASINO RESORT
  • Mount Pocono, PA OTHER
  • Job Details Job Location: Main Location - Mount Pocono, PA Position Type: Full Time Salary Range: Undisclosed Job Shift: Any DescriptionJob Summary: The Beverage Manager operates exciting beverage env...
  • Just Posted

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HOTEL FRONT OFFICE SHIFT MANAGER
  • MOUNT AIRY CASINO RESORT
  • Mount Pocono, PA OTHER
  • Job Details Job Location: Main Location - Mount Pocono, PA Position Type: Full Time Salary Range: $50,000.00 Salary Job Shift: Any DescriptionPosition Overview: The Front Office Shift Manager is respo...
  • 3 Days Ago

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Box Office ticket seller
  • Live Nation Worldwide, Inc.
  • Scranton, PA PART_TIME
  • Job Summary: Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nati...
  • 23 Days Ago

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Box Office ticket seller
  • Live Nation
  • Scranton, PA PART_TIME
  • Job Summary: Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nati...
  • 3 Days Ago

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Manager, Ticket Operations-Miami Hurricanes
  • Legends
  • Miami, FL
  • LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality...
  • 3/28/2024 12:00:00 AM

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Service Desk Personnel
  • HexaQuEST Global
  • Chattanooga, TN
  • Job Description: In Office Position Monday thru Friday Must be able to lift at least 50 pounds. Must be able to walk at ...
  • 3/27/2024 12:00:00 AM

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Service Desk Personnel
  • Crescens Inc.
  • Chattanooga, TN
  • Job Title: Service Desk Personnel Location: Chattanooga, TN Duration:12+ Months Job Location: In Office Position Monday ...
  • 3/27/2024 12:00:00 AM

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Ticketing Manager
  • Icon Concerts
  • Los Angeles, CA
  • Job Description Job Description The role: Ticketing Manager is a detail-oriented position that requires excellent organi...
  • 3/26/2024 12:00:00 AM

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Ticket Management Software, Helpdesk Software, Customer Support Software, Ticket Management System
  • Petadshub
  • Title Saturday, 22 January, 2022 (Bhubaneswar, India) - Visit the Borewell cleaning in Bhubaneswar, [GangotriBorewell][1...
  • 3/26/2024 12:00:00 AM

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Ticket Management - Service Delivery Coordinator
  • Carson Solutions Llc
  • Fort George G Meade, MD
  • **Ticket Management - Service Delivery Coordinator** Fort Meade, MD Monitor, track, and assign Break/Fix (HD) and Instal...
  • 3/26/2024 12:00:00 AM

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Manager, Ticket Sales
  • AEG
  • Rockford, IL
  • In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete ...
  • 3/25/2024 12:00:00 AM

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Assistant Manager, Ticket Sales & Operations
  • Paciolan
  • **Welcome! Let us introduce ourselves to you.** We're the leading live events platform that connects fans to sports, con...
  • 3/24/2024 12:00:00 AM

Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mid-Atlantic regions of the United States. The Appalachian Mountains run through its middle. The Commonwealth is bordered by Delaware to the southeast, Maryland to the south, West Virginia to the southwest, Ohio to the west, Lake Erie and the Canadian province of Ontario to the northwest, New York to the north, and New Jersey to the east. Pennsylvania is the 33rd-largest state by area, and the 6th-most populous state according to the most recent of...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Manager - Casino jobs
$50,869 to $75,795