Ticket Office Manager - Casino jobs in Mississippi

Ticket Office Manager - Casino manages the sale of tickets to guests. Trains and schedules employees. Being a Ticket Office Manager - Casino may require a high school diploma or its equivalent. Typically reports to a head of a unit/department. The Ticket Office Manager - Casino supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be a Ticket Office Manager - Casino typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Sports Book Ticket Writer
  • Ameristar Casino Hotel Vicksburg
  • Vicksburg, MS OTHER
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

     

    We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

     

    Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

    WE LOVE OUR WORK.

    • Adheres to all departmental and property policies and procedures regarding guest service standards.
    • Writes tickets and processes cash winning tickets.
    • Handles customer questions and disputes according to established guidelines.
    • Counts cash at the beginning and end of each shift; adheres to all financial controls.
    • Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in betting.
    • Consistently builds and maintains rapport with guests.
    • Adheres to all internal controls, compliance policies, gaming regulations, and Gaming Control Board reporting requirements.
    • Calls for MTL support when writing bets requiring MTL paperwork.
    • Anticipates and acts on the needs of the customer; seeks and responds to feedback.
    • Ensures all issues affecting the customer experience in the sports book are reported promptly.
    • Performs all other related and compatible duties as assigned.
    • Maintains strict confidentiality in all company matters.

    BRING US YOUR BEST.

    • High School Diploma or equivalent required.
    • Familiarity with gaming environment preferred.
    • Must have strong computer skills and be competent in Microsoft Office applications (Word, Excel, Outlook, etc.).
    • Must have strong written and verbal communication skills; must be fluent and literate in English.
    • Ability to maintain a high level of confidentiality and professionalism.
    • Must have the ability to interact with guests, staff, and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
    • Must have excellent customer service and interpersonal skills.
    • Ability to share or divide attention among several ongoing activities, projects, or assignments.
    • Must have basic math skills, including the ability to add, subtract, multiply, and divide.
    • Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
    • Ability to work collaboratively and communicate effectively with team members at all levels of the organization.

    STAY IN THE GAME. FOLLOW US.

    We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

     

    Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

     

       

    We're changing entertainment. Follow us.

     

    Equal Opportunity Employer

     

     

     

     

     

     

     

    STARTING SALARY

    Starting pay $11.50 an hour, based on experience
  • 15 Days Ago

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Casino Operations Assistant Shift Manager
  • Hollywood Casino Gulf Coast
  • Bay, MS FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nigh...
  • 2 Months Ago

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TICKET WRITER I FULL TIME
  • SCARLET PEARL CASINO RESORT
  • DIBERVILLE, MS FULL_TIME
  • Description: Reports to Sportsbook Supervisor. The Ticket Writer I will sell, process and pay all winning bets according to specified dollar amount(s), game/race selection, and betting conditions to e...
  • 17 Days Ago

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TICKET WRITER I FULL TIME
  • Land Holdings 1, LLC DBA Scarlet Pearl Casino...
  • Diberville, MS FULL_TIME
  • Description: Reports to Sportsbook Supervisor. The Ticket Writer I will sell, process and pay all winning bets according to specified dollar amount(s), game/race selection, and betting conditions to e...
  • 17 Days Ago

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Student Worker (Athletic Ticket Office)
  • The University of Mississippi
  • University, MS FULL_TIME
  • Job Information Athletic Ticket office is seeking 10-15 students interested in a career in Marketing, Sales, Sports Management, Business, or related fields for their Customer Service Team. Student sho...
  • 16 Days Ago

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Slot Performance Manager Dual Property Hollywood Gulf Coast and Boomtown Casino Biloxi
  • Hollywood Casino Gulf Coast
  • Saint Louis, MS FULL_TIME
  • WE’RE CHANGING ENTERTAINMENT. COME JOIN US.: We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nig...
  • 1 Day Ago

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Manager, Ticket Operations-Miami Hurricanes
  • Legends
  • Miami, FL
  • LEGENDS Founded in 2008, Legends' operating divisions worldwide include - Global Partnerships, Global Sales, Hospitality...
  • 3/28/2024 12:00:00 AM

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Service Desk Personnel
  • HexaQuEST Global
  • Chattanooga, TN
  • Job Description: In Office Position Monday thru Friday Must be able to lift at least 50 pounds. Must be able to walk at ...
  • 3/27/2024 12:00:00 AM

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Service Desk Personnel
  • Crescens Inc.
  • Chattanooga, TN
  • Job Title: Service Desk Personnel Location: Chattanooga, TN Duration:12+ Months Job Location: In Office Position Monday ...
  • 3/27/2024 12:00:00 AM

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Ticketing Manager
  • Icon Concerts
  • Los Angeles, CA
  • Job Description Job Description The role: Ticketing Manager is a detail-oriented position that requires excellent organi...
  • 3/26/2024 12:00:00 AM

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Ticket Management Software, Helpdesk Software, Customer Support Software, Ticket Management System
  • Petadshub
  • Title Saturday, 22 January, 2022 (Bhubaneswar, India) - Visit the Borewell cleaning in Bhubaneswar, [GangotriBorewell][1...
  • 3/26/2024 12:00:00 AM

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Ticket Management - Service Delivery Coordinator
  • Carson Solutions Llc
  • Fort George G Meade, MD
  • **Ticket Management - Service Delivery Coordinator** Fort Meade, MD Monitor, track, and assign Break/Fix (HD) and Instal...
  • 3/26/2024 12:00:00 AM

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Manager, Ticket Sales
  • AEG
  • Rockford, IL
  • In order to be considered for this role, after clicking "apply now" above and being redirected, you must fully complete ...
  • 3/25/2024 12:00:00 AM

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Assistant Manager, Ticket Sales & Operations
  • Paciolan
  • **Welcome! Let us introduce ourselves to you.** We're the leading live events platform that connects fans to sports, con...
  • 3/24/2024 12:00:00 AM

Mississippi is bordered to the north by Tennessee, to the east by Alabama, to the south by Louisiana and a narrow coast on the Gulf of Mexico; and to the west, across the Mississippi River, by Louisiana and Arkansas. In addition to its namesake, major rivers in Mississippi include the Big Black River, the Pearl River, the Yazoo River, the Pascagoula River, and the Tombigbee River. Major lakes include Ross Barnett Reservoir, Arkabutla Lake, Sardis Lake, and Grenada Lake with the largest lake being Sardis Lake. Mississippi is entirely composed of lowlands, the highest point being Woodall Mountai...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Ticket Office Manager - Casino jobs
$45,456 to $67,730