Ticket Office Manager - Casino jobs in Arizona

Casino Manager

Responsibilities:
The Casino Manager is responsible for overseeing activities on the floor, as well as supervising all cash handling activities. The Casino Manager reports to the General Manager. Duties of the Casino Manager include, but are not limited to, the following:

 Observing the slot floor
 Reporting irregularities to the General Manager
 Verifying jackpot payouts
 Performing jackpot payouts
 Performing Vault Manager responsibilities when no Vault Manager is on duty
 Managing any department in the absence of the regular department manager
 Providing customer service (e.g., watching machines while customers are in the restroom, reporting machine problems to the Slot Technician, and handling minor complaints)
 Referring major customer complaints to the General Manager
 Performing duties of the Vault Manager in the Vault Manager’s absence, including verifying the daily drop and accepting it into Vault accountability, preparing bar and snack bar deposits, and accepting ATM deliveries
 Overseeing Cashiers and Slot Technicians
 Performing other duties assigned by the General Manager

Qualifications:
A Casino Manager must possess a high school diploma or equivalent GED, pass Total Alcohol Management, and have good organizational skills. A Casino Manager should have at least one year of experience in a position that requires dealing with the public, and at least two years’ experience in a
managerial or supervisory level position. The individual must be able to pass a private background check, as well as a pre‐employment drug test. A Casino Manager must understand jackpot payout schedules sufficiently to verify jackpots and must be able to neatly and accurately complete jackpot and machine fill paperwork. The Casino Manager must be able to pull, bend, and squat, and lift up to 50 pounds. The Casino Manager must be able to stand for prolonged periods of time, and work in a smoke‐filled environment. The Casino Manager must be able to withstand exposure to the summer heat and all other climatic conditions of the local area, while performing duties on the Casino premises.

***All Spirit Mountain Casino employees must be able to work any shifts, weekends or

holidays.

***All applicants must pass pre-employment drug test.

***All applicants must have a High School Diploma or GED Certification

ALL INQUIRIES ABOUT THE POSITION, PLEASE CONTACT THE HR DEPARTMENT (MONDAY - FRIDAY, 11:00 AM - 2:00 PM) AT SPIRIT MOUNTAIN CASINO (702-539-9464)

Job Type: Full-time

Pay: From $19.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Overtime
• Weekends as needed

Experience:

• Managerial: 2 years (Preferred)
• Customer service: 1 year (Preferred)

Work Location: In person