Terminal Manager - Medium jobs in Alaska

GCI's Small & Medium Business Account Manager will develop and maintain long-term relationships with key decision makers within strategic accounts. Understand business applications and customer needs. Employ technology solutions and services to achieve revenue, margin growth, and customer retention. Assigned to a territory of prospective and/or current customers within a market and/or product grouping.

• Demonstrated commitment to GCI’s Basic Principles, Mission Statement, Declaration of Principles and diversity, equity, and inclusion (DEI) by promoting and maintaining an inclusive and equitable work environment for all employees and contractors, and in interactions with customers, vendors, and the general public.
• ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve.
  • Goal oriented, persuasive, motivated self-starter, professional in habits and appearance, capable of performing with minimal supervision. 
• BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles.
• COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances.
• COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally.
  • Strong verbal and written communication and effective listening skills are essential.
  • Must have experience in developing and producing complex written and verbal customer proposals.
• COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics.
• CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction.
• RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations.
• RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving.
  • Knowledge of and successful utilization of documented sales processes.
  • Ability to develop and maintain working-level knowledge of all relative products and services offered by GCI. 
  • Demonstrated ability to meet established targets on a consistent basis.
  • Experience in record keeping and organization skills required.
• SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures.
• Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.

Minimum Qualifications  

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

• High School diploma or equivalent.
• Minimum of four (4) years of progressively responsible sales experience, to include: * 
  • A minimum of three (3) years of experience developing proposals. 
  • A minimum of three (3) years of experience in customer service sales related industry consistently meeting or exceeding sales quota.

Preferred: 

• Bachelor’s degree in Marketing, Business, Economics or related field.
• Telecommunications Sales experience.
• Relevant telecom industry or job specific certifications. 

DRIVING REQUIREMENTS:

• This position requires driving a company-owned vehicle, company provided vehicle, or a personal vehicle on behalf of the company. Must possess and maintain a valid driver’s license, proof of insurance, a satisfactory driving record, and successfully complete Defensive Driving course.

PHYSICAL REQUIREMENTS and WORKING CONDITIONS:

• Work is primarily sedentary with most activities conducted inside under pleasant climatic conditions requiring daily routine computer usage.
• Must be able to travel and meet with customers at their locations throughout assigned territory.
• When not in the field, desk position involves data input on computers, heavy telephone usage, interaction with customers, vendors, and other employees.
• Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
• Ability to accurately communicate information and ideas to others effectively.
• Physical agility and effort sufficient to perform job duties safely and effectively.
• Ability to make valid judgments and decisions. 
• Willing and able to work a flexible schedule, including additional time on weekends, holidays, before or after normal work hours when necessary.  
• Must work well in a team environment and be able to work with a diverse group of people and customers.
• Virtual workers must comply with remote work policies and agreements.