Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Location - Sabraton Office
Are you ready to jumpstart your career in the banking industry? Clear Mountain Bank is seeking a Full Time Teller to join our dynamic team in Morgantown, WV. As a Teller, you will have the opportunity to play a crucial role in providing outstanding customer service to our valued clients in a fast-paced, customer-focused environment. Your primary responsibility will be assisting customers with various teller services, including processing deposits and withdrawals, facilitating fund transfers, selling gift cards, and providing information on other available bank services. With your friendly demeanor and expertise in customer service, you will ensure that every customer interaction is positive and efficient. After all, you are the face of Clear Mountain Bank!
Clear Mountain Bank is a forward-thinking organization that embraces innovation and values teamwork. We care about our team and the communities we serve. Clear Mountain Bank is more than a local community bank; we are a team of passionate and dedicated individuals driven by integrity, value, service, and community. Thanks in large part to these standards, our team averages a tenure that doubles that of the national average. As our saying goes, we have roots where others have branches. And because of that, Clear Mountain Bank is committed to volunteering and supporting the various organizations in our community, as we have done for more than 130 years.
Knowledge and key skills required for the position are:
If this sounds like the right position for you, go ahead and apply. We'd love an opportunity to speak with you!
Background and Drug Screening Required