Teller Manager jobs in Sacramento, CA

Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

P
Teller
  • PNC
  • Grove, CA FULL_TIME
  • Position Overview

    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills. This position will be based in Elk Grove, CA at the Elk Grove retail banking branch. This position is primarily based in a location within PNC's footprint.

    Job Description

    • Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
    • Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners.
    • Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
    • Applies product and procedural knowledge to solve customer's problems.
    • Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.

    PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

    • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
    • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

    • To learn more about this and other opportunities on our team Watch this video.

    Competencies

    Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.

    Addressing Customer Needs – Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner.

    Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch.

    Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

    Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

    Fraud Detection and Prevention – Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.

    Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

    Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines.

    Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.

    Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers.

    Work Experience

    Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

    Education

    No Degree

    Additional Job Description

    Base Salary: $36,800 - $50,600 
    Salaries may vary within the range based on geographic location, market data and on individual skills, experience, and education.
     
    Application Window: Generally, this opening is expected to be posted for 48 business hours from 03/05/2024, although longer with business discretion.

    Benefits

    PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC.

    Disability Accommodations Statement:

    If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


    At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

    Equal Employment Opportunity (EEO):


    PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

    California Residents

    Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

  • 20 Days Ago

P
Teller
  • PNC External
  • Roseville, CA FULL_TIME
  • Job Profile Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customer...
  • Just Posted

P
Teller
  • PNC
  • Sacramento, CA FULL_TIME
  • Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work to...
  • 5 Days Ago

T
Teller
  • Tri Counties Bank
  • Folsom, CA FULL_TIME
  • Get your foot in the door for an opportunity that could lead to fantastic career possibilities...this Teller position role includes our benefit plan of medical, dental, vision, 401K, ESOP, holiday, va...
  • 11 Days Ago

T
Teller
  • Tri Counties Bank
  • Sacramento, CA FULL_TIME
  • Get your foot in the door for an opportunity that could lead to fantastic career possibilities...this Teller position role includes our benefit plan of medical, dental, vision, 401K, ESOP, holiday, va...
  • 11 Days Ago

W
Teller
  • WESTAMERICA BANK
  • SACRAMENTO, CA FULL_TIME
  • DescriptionWestamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our em...
  • 14 Days Ago

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0 Teller Manager jobs found in Sacramento, CA area

P
Personal Banker
  • PNC Financial Services Group, Inc.
  • Stockton, CA
  • Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. ...
  • 3/28/2024 12:00:00 AM

F
Director of Finance And Administration
  • Food Literacy Center
  • Sacramento, CA
  • The Director of Finance and Administration provides oversight to all organizational financial and administrative activit...
  • 3/28/2024 12:00:00 AM

S
FINANCIAL ANALYST ASSOCIATE - BUSINESS VALUATION
  • Sanli Pastore & Hill, Inc.
  • Sacramento, CA
  • Job Description Job Description Job Description We are looking for experienced financial analyst associates to perform b...
  • 3/28/2024 12:00:00 AM

T
Financial Analyst
  • The Judge Group
  • Sacramento, CA
  • Our client is currently seeking a Financial Analyst for their manufacturing facility in the Reno, NV area.GENERAL DUTIES...
  • 3/28/2024 12:00:00 AM

D
Finance & Administration Manager
  • Downtown Sacramento Partnership
  • Sacramento, CA
  • Job Description Job Description This position is responsible for managing the company’s operations to provide an optimal...
  • 3/28/2024 12:00:00 AM

D
Finance and Administration Manager
  • Downtown Sacramento Partnership
  • Sacramento, CA
  • Job Description Job Description This position is responsible for managing the companys operations to provide an optimall...
  • 3/28/2024 12:00:00 AM

W
Teller Part Time Sierra Meadows
  • WELLS FARGO BANK
  • Rocklin, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/27/2024 12:00:00 AM

T
Financial Representative
  • The Western and Southern Life Insurance Company
  • Sacramento, CA
  • Explore Your Future at Western & Southern Life Do you have a desire to be part of a team of talented people who are driv...
  • 3/27/2024 12:00:00 AM

Sacramento (/ˌsækrəˈmɛntoʊ/ SAK-rə-MEN-toh; Spanish: [sakɾaˈmento]) is the capital city of the U.S. state of California and the seat of Sacramento County. Located at the confluence of the Sacramento River and the American River in Northern California's Sacramento Valley, Sacramento's estimated 2018 population of 501,334 makes it the sixth-largest city in California and the ninth largest capital in the United States. Sacramento is the seat of the California Assembly, the Governor of California, and Supreme Court of California, making it the state's political center and a hub for lobbying and th...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Teller Manager jobs
$46,989 to $58,109
Sacramento, California area prices
were up 2.5% from a year ago

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