Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top employers for Young people 2020! Be part of our team! We are currently looking for an Assistant Manager.
The Assistant Manager reports to the Store Manager and participates in all the essential duties which contribute to the efficient and profitable operation of the store, in accordance with the Company policies and procedures.
The Assistant Manager provides support to the Store Manager in overseeing the employees and assumes responsibility for the total store operation in the Manager’s absence. He/She leads by example in providing exceptional customer service and demonstrating brand selling skills in order to maximize sales and optimize the customer experience in the store.
The Assistant Manager ensures that all elements of the Groupe Dynamite brand image and visual presentation requirements are understood and adhered to by the team.
Qualifications & competencies
We are committed to employment equity. Only retained candidates will be contacted for an interview .