Teller Manager jobs in Fresno, CA

Teller Manager supervises the teller staff and daily operations for a branch to meet operational and service standards. Ensures each day's transactions balance and oversees the auditing, reporting, and balancing operations. Being a Teller Manager reviews and approves exception transactions and researches and resolves discrepancies according to branch procedures. Prepares and manages the schedule and ensures sufficient teller coverage during busy periods. Additionally, Teller Manager responds to escalated customer issues and presents solutions. Trains staff members on operating, regulatory and security policies and procedures. Reviews tellers' performance, conducts performance appraisals, tracks cash differences, and issues corrective actions. May require an associate degree. Typically reports to a manager or head of a unit/department. The Teller Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Teller Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)

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Teller
  • WESTAMERICA BANK
  • SANGER, CA FULL_TIME
  • Description

    Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.


    JOB SUMMARY: Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.


    Weekly Working Hours: 32


    ESSENTIAL FUNCTIONS:

    Customer Service

    • Deliver 5 points of service to external customers. (Your Community Banker, Sundown Rule, it’s your time, 24hrs or bust, Statement of fact, everybody makes a difference)
    • Adhere to QIS standards.
    • Actively contributes to team success through clear, effective communication with co-workers.

    Sales Referrals

    • Promote sales of bank’s services. Meet goal of $110/FTE per month on average.
    • Cross sells appropriate products and services to clients and prospects.
    • Contributes to Key Initiatives.
    • At the direction of the CSM, may place outbound sales and service calls to customers and prospects.

    Teller Standards and Work Habits

    • Meet established standards for accuracy and compliance, while adhering to policies and procedures.
    • Un-located cash differences, operating losses, and BSA errors (see attached Teller Standards) to be within established limits.
    • Adhere to Control Consciousness policies and procedures.
    • Follow branch security procedures in opening, closing, and branch operations.
    • Under the direction of the CSM, provides support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
    • Meet attendance guidelines.

    Sound Decision Making

    • Exercise good judgment and common sense in protecting Bank assets while providing excellent customer service.
    • Responds well to constructive feedback and works to correct any noted concerns.
    • Takes personal responsibility for quality and quantity of work.

    Compliance Responsibilities

    • Complete regulatory tutorials to ensure understanding of compliance standards and expectations.
    • Answer regulatory questions correctly during Audit/Branch Review.


    MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:

    Good customer relations and basic math skills required.


    Work Environment:

    The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.


    EQUIPMENT USED TO PERFORM FUNCTIONS:

    10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.


    DECISION MAKING: (Give examples of decisions and recommendations made by incumbent)

    • Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
    • Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.


    SUPERVISORY RESPONSIBILITY: (List number of subordinates)

    Directly Supervised: -0-

    Supervised by Subordinates: -0-


    FINANCIAL IMPACT:

    Inaccurate transactions will impact branch’s cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.

    Requirements

    MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:

    Good customer relations and basic math skills required.


    PHYSICAL DEMANDS:

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.


    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


    While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.


    MENTAL DEMANDS:

    • Accurately count and dispense funds to customer.
    • Recognize opportunities to cross-sell products.
    • Respond positively to challenging customers.
    • Maintain established service standards.
  • 14 Days Ago

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Teller
  • United Security Bank
  • Coalinga, CA FULL_TIME
  • DescriptionUnited Security Bank has an immediate opening available for a part-time 36-hour-per-week Teller for our Coalinga branch. General Responsibilities:Performs various CSR activities necessary t...
  • 16 Days Ago

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Co Manager - Garage Clothing - Fresno Fashion Fair Mall- Fresno Ca
  • Garage Clothing - Co Manager -Fresno Fashion Fair
  • Fresno, CA FULL_TIME
  • Seize the opportunity to join a global fashion retailer with two brands at the heart of its success, Garage and Dynamite, selected as one of Montreal's Top Employers 2020 and as one of Canada’s Top em...
  • 10 Days Ago

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Teller Mooney
  • Wells Fargo
  • VISALIA, CA FULL_TIME
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins – at a company known for our “Well Life” approach to supporting employees’ career aspirations, work-life balanc...
  • 19 Days Ago

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Teller On-Call
  • WESTAMERICA BANK
  • MADERA, CA FULL_TIME
  • DescriptionWestamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our...
  • 24 Days Ago

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Bank Teller
  • United Security Bank
  • Fresno, CA FULL_TIME
  • Description United Security Bank has an opening available for a PT/36 hours per week Teller position for our West Shaw branch. One year of Bank Teller / Customer Service with cash handling experience ...
  • 1 Day Ago

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0 Teller Manager jobs found in Fresno, CA area

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Personal Banker Roving 99 Corridor District
  • WELLS FARGO BANK
  • Fresno, CA
  • Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approac...
  • 3/28/2024 12:00:00 AM

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Personal Banker Roving 99 Corridor District
  • WELLS FARGO BANK
  • Reedley, CA
  • Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approac...
  • 3/28/2024 12:00:00 AM

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RN, Risk Management Coordinator
  • Community Health System - CA
  • Fresno, CA
  • Overview: *All positions are located in Fresno/Clovis CA* Overview We are looking for an RN Risk Management Coordinator ...
  • 3/28/2024 12:00:00 AM

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Financial Services Professional
  • Bankers Life
  • Fresno, CA
  • Bankers Life®, one of the most respected brands in the Financial Services industry, is seeking ambitious individuals to ...
  • 3/26/2024 12:00:00 AM

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Bilingual Teller Part Time Fresno
  • WELLS FARGO BANK
  • Fresno, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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Bilingual Teller Part Time Fresno
  • WELLS FARGO BANK
  • Clovis, CA
  • Why Wells Fargo: Are you ready for the next step in your career? This is where it begins - at a company known for our "W...
  • 3/25/2024 12:00:00 AM

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RN, Risk Management Coordinator
  • Community Health System - Ca
  • Fresno, CA
  • Overview:*All positions are located in Fresno/Clovis CA* Overview We are looking for an RN Risk Management Coordinator t...
  • 3/25/2024 12:00:00 AM

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Financial Professional
  • New York Life Insurance Company
  • Fresno, CA
  • Job Description Job Description Are you a leader who has the following traits? • Competitive • Entrepreneurial • Coachab...
  • 3/24/2024 12:00:00 AM

Fresno (/ˈfrɛznoʊ/ FREZ-noh; Spanish for "ash tree") is a city in California, United States, and the county seat of Fresno County. It covers about 112 square miles (290 km2) in the center of the San Joaquin Valley, the southern portion of California's Central Valley. Named for the abundant ash trees lining the San Joaquin River, Fresno was founded in 1872 as a railway station of the Central Pacific Railroad before it was incorporated in 1885. The city has since become an economic hub of Fresno County and the San Joaquin Valley, with much of the surrounding areas in the Metropolitan Fresno regi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Teller Manager jobs
$43,479 to $53,768
Fresno, California area prices
were up 2.7% from a year ago

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