Telecommunications Supervisor oversees a team of specialists to support the maintenance of an organization's telecommunications system. Coordinates the installation and repairs of telecommunication equipment. Being a Telecommunications Supervisor manages and delegates work orders and assignments. Helps solve and troubleshoot complex issues to mitigate the impact on the performance of the network. Additionally, Telecommunications Supervisor identifies and implements process improvements and leads the implementation of new technologies. May require a bachelor's degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
Emery Telecommunications and Video has a full-time position open for an Advanced Trouble Shooting CSR. This person will work in our Price Business Office. The standard hours for this position are from 8:00 a.m. to 5:00 p.m. Monday through Friday. This person will also be asked to work on some Saturdays. The individual will provide customer service and technical support to Internet and other customers. Researches complex problems and issues to determine solutions. Updates customer account information as appropriate.
Call Ryan Sharp @ 435-748-3144, email rsharp@emerytelcom.com