Telecommunications Supervisor jobs in Sioux City, IA

VIZIO’s Information Technology team is seeking a Telecommunications Specialist to join their growing team. The successful candidate will have the ability to work with cutting edge technology that helps facilitate productivity, support, and services to VIZIO. The Telecommunications Specialist will report to the Sr Manager, IT Operations and will be responsible for managing and tracking telecommunication assets throughout the company.

• Ensures integrity in adherence with organizational policies, established procedures, and industry best practices for all telecommunications systems within the company.
• Reduce downtime and improve functionality of video conferencing equipment
• Cross-Functional Collaboration: Fosters cross-functional collaboration with department leaders and team members to manage large-scale technology projects, including hardware rollouts and equipment upgrades.
• Manages the acquisition, storage, distribution, movement, and disposal of telecommunications assets within the organization
• Assess telecommunication needs across the organization to make determinations regarding the procurement of hardware and software
• Maintains an accurate database of assets to ensure accountability and protection of company interest
• Ensures that purchases align with organizational finance policies and procedures
• Create and maintain knowledgebase documentation related to our Audio/Video systems
• Knowledge transfer to other team members
• Travel may be required for new conference room setups
• On-call after hours support may be required if critical issues arise

• Bachelor's degree in technical field or equivalent work experience
• You have 3 years of related work experience.
• You are a self-starter that thrives in a fast-paced, yet at times, ambiguous environment.
• You are a hard-working team player, with a “no task is too small” attitude.
• At least 3 years of working with ticking systems like Jira, ServiceNow, etc.
• Minimum of 3 years supporting video conferencing systems such as Polycom
• Experience supporting Genesys Cloud
• Administrative experience with Zoom, Teams, and other videoconferencing technologies
• Customer service mindset
• Very good understanding in umbrella protocols (H323 & H320) & SIP
• Very good knowledge in Voice, Video and Signaling standards & protocols

We are Beautifully Simple.

Headquartered in Irvine, California, VIZIO is a leading HDTV brand in America and the #1 Sound Bar Brand in America. VIZIO's mission is to deliver high performance, smarter products with the latest innovations at a significant savings that we can pass along to our consumers. Our loyal following and industry-wide praise continues to grow as we redefine what it means to be smart.

VIZIO, Inc. is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

We do not accept unsolicited agency resumes. We will not pay fees to any third-party agency, outside recruiter or firm without a mutually agreed-upon contract and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes will be considered our property and will be processed accordingly.