Telecommunications Supervisor jobs in Manchester, NH

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Role and Scope of Position:  
Responsible for the planning and engineering design for assigned projects supported by telecom engineering. Primarily involves projects to provide/deliver communication services to or between electric substations. Provides support directly or in collaboration with Technical Services personnel in performing root cause analysis, troubleshooting, and repair of active hardware to meet business requirements. Provides advice in the areas of infrastructure planning, operation, and maintenance which have the potential to affect the availability and reliability of telecommunication services. Owner of the physical network topology design and specifications to maintain the integrity of the network environment. Participates in various projects to continually improve/upgrade the Telecommunications network infrastructure. This is a hybrid role. The first three months are full time in the office.

Essential Functions: 

• Engineering of telecommunications systems and or services/circuits for Substation Communications. Typically involves multiplexers and associated fiber. Activities include, but are not limited to the following:

  • Develops communications scope and determines schedule activities

  • Develops bid specifications

  • Develops engineering design documentation/drawings

  • Reviews and provides comments on design documentation produced by outside engineering firms

  • Procurement of communications materials

  • Coordination with outside plant fiber contractors

  • Analysis of fiber testing, validation of acceptance testing

• Participates in the implementation and support of plans for Corporate/Enterprise telecommunications networks and services. Activities include, but are not limited to:

  • Researches and analyzes customer business applications to determine functional requirements

  • Collects network performance statistics

  • Identifies potential improvements to communication systems to improve reliability, effectiveness, and efficiency

  • Conducts engineering economic analyses of system alternatives

  • Provides consultation and support and demonstrates the ability to effectively define and communicate problems, options, and recommended solutions

• Maintains awareness of and ensures compliance with the following:

  • ANSI, NESC and IEEE standards relating to telecommunications

  • Federal Communications Commission and local regulatory siting regulations

  • Company safety procedures

  • Corporate accounting requirements for telecommunications projects

• Provides second level support Technical Service to support internal personnel for problems related to telecommunication systems

• Coordinates and reviews the performance of third-party and outside vendors

• Acts as representative to Shared Telecommunication Network (STN) Technical Committee

Qualifications:

Experience:

• Three (3) to five (5) years related experience                         

Education:   

• Bachelor’s Degree in Telecommunications, Engineering, IT or related technical field

Technical Knowledge/Skill: 

• Frequent use and application of technical standards, principles, theories, concepts, and techniques

• Knowledge of telecommunication systems

• Knowledge of Federal and State regulatory criteria and industry standards pertaining to applications, design, installation, and operations of telecommunication systems

• Knowledge of Accounting and Engineering Economic Theory and practice

• Knowledgeable of current Telecommunications issues, practices, technology, and related developments

Compensation and Benefits:

• Eversource offers a competitive total rewards program.  The annual salary range for this position starts at $90,580 and the market rate is $100,640, plus incentive.  Salary is commensurate with your experience.  Check out the career site for an overview of benefits.

Working Conditions:

• Must be available to work emergency restoration assignment as required.

• Must be available to travel between MA/CT/NH as necessary.

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EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Vaccination Information:

Eversource requires all new employees to be fully vaccinated for COVID-19 by their first day of employment. If you have any concerns regarding compliance with this requirement, you will need to discuss your concerns with Eversource’s HR department after you have been made a conditional offer of employment. Eversource does not require applicants to discuss vaccination status prior to receipt of a conditional offer of employment and complies with all applicable laws.

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.