Telecommunications Supervisor jobs in Concord, NH

Telecommunications Supervisor oversees a team of specialists to support the maintenance of an organization's telecommunications system. Coordinates the installation and repairs of telecommunication equipment. Being a Telecommunications Supervisor manages and delegates work orders and assignments. Helps solve and troubleshoot complex issues to mitigate the impact on the performance of the network. Additionally, Telecommunications Supervisor identifies and implements process improvements and leads the implementation of new technologies. May require a bachelor's degree. Typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

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Communications Technician Telecommunications Nights
  • Dartmouth-Hitchcock Health
  • Lebanon, NH FULL_TIME
  • Overview

    Assists all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and/or respond appropriately.

    Keywords Telephone operator, operator, telephones, switchboard

    Responsibilities

    Responsibilities: A listing of the key responsibilities

  • Acts as first contact in assisting callers, patients and staff in placing, receiving calls in a 24x7 environment. Solicits sufficient information from each caller to determine nature and urgency of call. Determines how to best refer the call using listed directories, consult and on call information for each clinic, or defined office practices.
  • Transfers calls, completes directory look ups, completes radio pages, checks census, checks paging status and records, and completes and checks messaging services.
  • First line notification for all institutional emergencies. Operates all equipment used during an emergency including the back-up paging encoder, the fire alarm system (including the audio announce portion), the security radio system, the digitize monitor system, and the emergency telephone system.
  • Recognizes, triages, and responds to external emergency calls (e.g. attempted suicide, illness, child abuse) remaining on the line after the referral to ensure caller is appropriately connected. Completes standard procedures.
  • Acts as the voice of the Clinic and the Referring Physician Services after hours, receiving all office calls.
  • Acts as the Communications Help Desk when required.
  • Acts as base for the Security radio system after regular office hours.
  • Notifies physicians of patient admissions and appropriate staff of changes in Patient Census information according to the patient admission protocol.
  • Responds to patient inquiries from employees and the public according to Hospital privacy policies. Releases only authorized patient information or transfer inquiry to appropriate hospital staff.
  • Relays information changes for Data Base resources including (but not limited to) staff on-call lists, information directories and indexes to the appropriate people.
  • Keeps Communications supervisors informed of telecommunications and computer equipment problems or breakdown. Acts as liaison when required between supervisor and appropriate vendor service.
  • Performs other duties as required or assigned.
  • Qualifications

    Minimum Qualifications:
    • High school graduate with 2 years of telecommunications, hospital, clerical/reception, or customer service required. 
    • Basic computer skills required.
    • On the job training program provided.
     

     

    Required Licensure/Certifications

    Required Licensure/Certification Skills:

    None

  • 16 Days Ago

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Communications Technician Telecommunications Evenings
  • Dartmouth-Hitchcock Health
  • Lebanon, NH FULL_TIME
  • Overview 20 Hours per week. This position includes a benefit's package. Assists all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and/or...
  • 9 Days Ago

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Telecommunications Cabling Technician
  • MTS SERVICES INC
  • Concord, NH FULL_TIME
  • DescriptionMTS Services has been an industry leader in structured cabling for Information and Communications Technology (ICT) for over 30 years, specializing in healthcare, commercial, education, miss...
  • 1 Month Ago

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Communications Technician Telecommunications Part time
  • Dartmouth-Hitchcock Health
  • Lebanon, NH PART_TIME
  • Overview 20 hours per week. This position includes part time benefits. Assists all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and/or ...
  • 14 Days Ago

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Communications Technician Telecommunications part time Nights
  • Dartmouth-Hitchcock Health
  • Lebanon, NH PART_TIME
  • Overview 20 hours per week. This position includes a benefits package (pro-rated.) Assists all callers by soliciting sufficient information to identify the nature and urgency of the call in order to r...
  • 14 Days Ago

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Supervisor
  • Novo Nordisk
  • Lebanon, NH FULL_TIME
  • About the Department Site New Hampshire, located in West Lebanon, is where Novo Nordisk’s life-saving treatments are brought to life. Our manufacturing facility produces a global supply of our hemophi...
  • Just Posted

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0 Telecommunications Supervisor jobs found in Concord, NH area

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Lead AV Installation Tech
  • Connectivity Point Design And Installation
  • Salem, NH
  • Job Description Job Description Connectivity Point is a leading and trusted partner for essential audio-visual business ...
  • 4/24/2024 12:00:00 AM

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Secretary II - Concord, NH
  • Calloway & Associates
  • Concord, NH
  • Description The Difference Starts With YOU Calloway & Associates, Inc. strives to create value for our employees and cus...
  • 4/24/2024 12:00:00 AM

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Human Resources Coordinator
  • DUPREY SERVICE COMPANY LLC
  • Concord, NH
  • Job Type Full-time Description Duprey Hospitality is seeking an outgoing and energetic Human Resources Coordinator to jo...
  • 4/23/2024 12:00:00 AM

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Admin/Data Entry
  • Crescens Inc.
  • Concord, NH
  • Job Title: Admin/Data Entry Location: Concord NH Duration: 9 months Note: LOCAL candidates who are willing to work fully...
  • 4/22/2024 12:00:00 AM

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Manager, IT Service Delivery - Problem Management
  • Marriott
  • Concord, NH
  • Marriott Manager, IT Service Delivery - Problem Management Concord , New Hampshire Apply Now Schedule Full-TimeLocated R...
  • 4/22/2024 12:00:00 AM

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Business System Analyst II
  • Concord Group Insurance
  • Bedford, NH
  • Responsibilities include providing effective and efficient computer applications specifications and documentation suppor...
  • 4/22/2024 12:00:00 AM

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Network Administrator
  • Bellwether Community Credit Union
  • Merrimack, NH
  • Network Administrator Bellwether Community Credit Union (BCCU) Merrimack, NH Full-time - Exempt Pay - $75,000 - $85,000 ...
  • 4/22/2024 12:00:00 AM

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Parking Enforcement and Equipment Technician (POET)
  • City of Concord, NH
  • Concord, NH
  • Salary : $45,593.60 - $64,500.80 Annually Location : Concord, NH Job Type: Full-Time Job Number: 2024-67 Department: Pol...
  • 4/21/2024 12:00:00 AM

Concord is located at 43°12′24″N 71°32′17″W / 43.20667°N 71.53806°W / 43.20667; -71.53806 (43.2070, −71.5371). According to the United States Census Bureau, the city has a total area of 67.5 square miles (174.8 km2). 64.2 square miles (166.4 km2) of it is land and 3.2 square miles (8.4 km2) of it is water, comprising 4.79% of the city. Concord is drained by the Merrimack River. Penacook Lake is in the west. The highest point in Concord is 860 feet (260 m) above sea level on Oak Hill, just west of the hill's 970-foot (300 m) summit in neighboring Loudon. Concord lies fully within the Merrima...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunications Supervisor jobs
$76,833 to $102,955
Concord, New Hampshire area prices
were up 1.4% from a year ago

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