Telecommunications Manager manages an organization's telecommunication systems to ensure optimal network performance. Implements and enforces policies and procedures for installing and maintaining telecommunications equipment. Being a Telecommunications Manager plans and manages complex installation or repair projects. Assesses current and future telecommunications needs and researches and plans improvements to meet those requirements. Additionally, Telecommunications Manager trains and develops staff. May require a bachelor's degree. Typically reports to a director. The Telecommunications Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Telecommunications Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
Technical Support Analyst
Department: Network
Reports To: Network Manager
FLSA Status: Non-exempt
General Summary
Perform technical support functions in an efficient and proficient manner to effectively provide accurate and timely information to customers on all WRT product and services, resolving external and internal customer issues in an ever-changing environment.
Essential Job Functions
Knowledge, Skills and Abilities
Education and Experience
Two years of specialized training, or certifications applicable to demonstrate proficiency in one of the following fields, or degree in computer science, computer information systems, or related field is required. One to two years of experience in customer service preferred.
Reporting Requirements
Reports to WRT office in Hazen, ND and must reside within WRT service area.
Application Process
Apply on-line at www.westriv.com. This position will be open until filled. Contact 701-748-4213 with any questions.
WRT is an Equal Opportunity Employer