Telecommunication Rates Manager jobs in Texas

The City of Murphy's

Police Department

seeks to add a

Telecommunications Officer

position to its’ dynamic team! As a Telecommunications Officer, you will be u nder direct supervision of the Telecommunications Supervisor, receives and dispatches requests for police, fire, ambulance, and animal control emergency and non-emergency services,

while modeling our core values of Murphy

P.R.I.D.E.

Schedule CommitmentMUST ACCEPT ON CALL DUTY STATUS AND WORK FLEXIBLE HOURS TO INCLUDE ALL SHIFTS INCLUDING NIGHTS, WEEKENDS, AND HOLIDAYS

Pay Plan

This opportunity is exempt and budgeted on Pay Grade #28.

The pay plan range below is shown to represent opportunities for growth and development within this opportunity. We are seeking to hire between the Min to

Mid range

of the pay grade shown dependent upon qualifications.

$ 48,278.16

$ 57,933.80

$ 67,589.43

For application support, or to check the status of your application, contact Human Resources by e-mailing

hr@murphytx.org

Operates a multi-line communication systemAnswer phones and directs callers to the appropriate city employeeMonitors and broadcasts on communication radio equipmentDispatches police, fire and emergency medical units and animal control as well as other city departments, such as public works and parks and recreation, as neededOperates various telecommunication, multi-channel radio equipment, and Enhanced 911 systemAssigns police, fire, and ambulance support elements to routine / emergency calls for serviceRecords all activities and locations of police units and animal control unitsUses computer terminals to make entries and inquiries and interprets the responses from various automated databasesProvides Emergency Medical Pre & Post Arrival InstructionsRetrieves Driver's License and Vehicle Registration data from computer systemChecks for outstanding warrants, stolen vehicles and articlesEnters and clears warrants and stolen articles from department to TCIC / NCIC computerOperates video recording, closed circuit television, and tape logging equipmentCommunicates with the hearing and speech impaired by a teletype systemScreens and forwards telephone calls for the police, fire department, and animal control departmentsIs aware of and able to review the city’s crime analysis software, such as RaidsOn Line and review crime trends as indicated with their respective shifts regularlyAble to operate the city-wide locking control system, setting opening and closings according to scheduled eventsDevelops own knowledge, skills and abilities to enhance and ensure continued success and meets all mandated training requirements as specified by TCOLE for the maintenance of a licensed telecommunicatorOperates computers, telephones, radios, recorders, and other technical equipmentAdheres to personnel safety, departmental policies and procedures, and Administrative OrdersPerforms other related duties as assignedMINIMUM QUALIFICATIONSHigh School Graduate or General Education Diploma (GED)Licensed Telecommunicator or able to obtain license within specified period designated by the Texas Commission on Law Enforcement (TCOLE)Valid Texas Class C Driver's License - driving record must be in compliance with City policyPREFERRED QUALIFICATION

Two (2) years of municipal Police, Fire, and 911 enhanced dispatching experienceCurrent Telecommunications License as issued by TCOLECertified Emergency Medical DispatchSPECIAL REQUIREMENTS

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Last updated : 2024-04-24