Telecommunication Rates Analyst jobs in Ogden, UT

Telecommunication Rates Analyst develops, reviews, analyzes, and updates rating schedules and schedule tables. Liaises with billing and compliance departments to ensure conformance to company and government standards. Being a Telecommunication Rates Analyst may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. To be a Telecommunication Rates Analyst typically requires 0-2 years of related experience. Works on projects/matters of limited complexity in a support role. Work is closely managed. (Copyright 2024 Salary.com)

L
Telecommunication technician
  • Lumen
  • Logan, UT FULL_TIME
  • The Role

    The position is responsible for interacting with Lumen customers professionally and courteously, remotely or in person to review and discuss service order requirements.

    Persons in this position will be expected to : evaluate customers’ service needs in addition to recognizing and suggesting additional / alternative services as appropriate.

    The position is responsible for installing, repairing, and testing residential and small business telecommunication services and broadband products and services.

    These responsibilities include enabling wireless / wired networks on company-approved modems / routers, connecting wires and cables to terminals, and attaching / detaching various kinds of hardware to wires, cables, buildings, poles, and inside facilities from the cross-connect or serving terminal up to and inside the customer’s home.

    You must reside in the greater Logan UT metro area to be considered for the position. This is an entry-level position with no experience required, though some related experience is preferred.

    Also, the ideal candidate will have some customer service experience and be willing to work outside. Please review What We Look For in a Candidate below for additional details.

    SIGNING BONUS

    Wage step increases will also be received 6 months from start date and 12 months from start date.

    The Main Responsibilities

    • Install, maintain / repair, remove, rearrange, program, test, and troubleshoot residential / small business products and services, including but not limited to POTS, HSI, Networking, and fiber from the cross-connect or serving terminal into the customer’s premise.
    • Set up, reconfigure, maintain, and troubleshoot customer’s wireless / wired home network, including but not limited to wireless modems;

    LAN peripherals such as Wii; printers; IPTV; and other wired and wireless communication devices linked into the home network.

    Complete various splicing connections on new and existing cable, fiber, wire and connects wires and cables to terminals, and attach / detach various kinds of hardware to wires and cables.

    This includes cabling various electronic components (e.g., routers, computers, TVs, stereo systems, and home entertainment systems) and installing / maintaining / repairing inside wiring and jacks.

    • Utilizes hand tools, power tools, and specialty tools, including test equipment (i.e., VFL, ONX, OTDR) and / or laptop computer to install or repair and confirm product / service functioning properly, to troubleshoot and take appropriate action, and / or to coordinate repair and service issues with the applicable test center or other designated employees.
    • Read and interpret customer service orders, repair tickets, technical (i.e., mechanical, electrical, digital) drawings, maps, blueprints, diagrams, etc.

    and perform specified work.

    • Receive service orders and repair tickets from the supervisor or other designated employees and perform specified work.
    • Complete a designated amount of work in a specified timeframe with a high degree of quality, adjusting work assignments or schedules to meet changing work-related priorities or demands.
    • Interact with customers professionally and courteously via telephone and on the premises. Review and discuss service order requirements with customers, evaluating customers’ needs in addition to recognizing and suggesting additional / alternative services as appropriate.
    • Confirm / update trouble reported or services ordered, review billing information, respond to questions on features / usages / applications / capabilities of equipment and services, and review systems configuration.

    Test equipment, lines, and services to verify proper installation and / or repair.

    • Identify / explore additional revenue generation opportunities.
    • Work well with others to achieve common goals and to foster a cooperative climate, as well as work independently in the field with little supervision.
    • Uses laptop for various purposes, including but not limited to checking email, reviewing ticket or circuit information, and running test routines.
    • Work with telecom color-coded wires and cables. Work with basic electricity, as it relates to telecommunications.

    What We Look For in a Candidate

    Work Environment :

    • Must work varying shifts and hours including possible mandatory overtime, weekends and holidays.
    • May be assigned to work out of town for varying lengths of time.
    • Requires a valid state driver’s license and a satisfactory driving record.
    • May climb and work at elevations (e.g., from ladders, poles) exceeding 18 feet.
    • When working aloft with ladders or other equipment with weight-capacity ratings, employees must adhere to the Company safety policy and equipment weight requirements.
    • May work in confined spaces (e.g., attics, crawl spaces).
    • May perform strenuous physical activities including, but not limited to lifting objects weighing over 75 pounds.
    • May perform job activities outdoors in different weather conditions (e.g., extreme cold and / or heat, inclement weather).

    Education / Experience :

    • High school diploma
    • 0 to 2 years of experience

    Compensation

    Requisition # : 332881 Background Screening This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be : (a) required to join the union and pay union dues as a condition of employment;

    or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to chose whether or not to join the union, but if you do join the union you would be obligated to pay union dues.

    Equal Employment Opportunities

    Last updated : 2024-03-23

  • 2 Days Ago

U
Programmer Analyst
  • Utah State University
  • Logan, UT OTHER
  • Overview Information Technology at Utah State University is seeking a creative individual to join a dynamic and fun team within IT that creates and maintains innovative websites using the University’s...
  • 19 Days Ago

I
Operations Analyst
  • Isys Technologies
  • Hill, UT FULL_TIME
  • Minimum Clearance RequiredTop Secret Responsibilities ISYS Technologies is a reputable technology services company to the Federal Government. Whether the focus is on space exploration, national securi...
  • 19 Days Ago

L
Network Analyst
  • Leidos
  • Ogden, UT FULL_TIME
  • Description Leidos has a career opening for a Network Analyst at Hill AFB, UT.PROGRAM SUMMARY:Our customer, Defense Information Systems Agency (DISA), acts as the provider of GIG/Defense Information S...
  • 20 Days Ago

R
Business Analyst
  • R2C Incorporated
  • Layton, UT FULL_TIME
  • R2C, Inc. is a rapidly growing, SDVOSB headquartered in Huntsville, AL with operations across the United States. We support America's warfighters by providing the highest quality of products. R2C offe...
  • 22 Days Ago

U
Proposal Analyst
  • Utah State University
  • Logan, UT OTHER
  • Overview The Sponsored Programs Office is looking for a motivated, dynamic, highly organized individual to join our team as a Proposal Analyst. The Proposal Analyst provides support for the developmen...
  • 22 Days Ago

Filters

Clear All

Filter Jobs By Location
  • Filter Jobs by companies
  • More

0 Telecommunication Rates Analyst jobs found in Ogden, UT area

T
Financial Planning Analyst
  • The Better Being Co.
  • Salt Lake City, UT
  • About Us At Better Being we empower and inspire individuals to feel better and live healthier lives by providing the mos...
  • 3/28/2024 12:00:00 AM

C
Systems Analyst
  • Centeva
  • Logan, UT
  • Systems Analyst Job Description Centeva is looking for qualified candidates that desire to take the next step in their c...
  • 3/27/2024 12:00:00 AM

A
Sr Digital Technical Business Analyst
  • America First Credit Union
  • Roy, UT
  • Overview: Responsible for the gathering and maintenance of project requirements, metrics, reports, analyses, dashboards,...
  • 3/26/2024 12:00:00 AM

R
E-Commerce Marketing Associate (Analytical) (Hybrid Remote) (Entry-Level)
  • Reli.
  • Salt Lake City, UT
  • Reli. is a rapidly growing eCommerce company selling on Amazon (www.amazon.com/reli), Walmart, Shopify (ShopReli.com), a...
  • 3/25/2024 12:00:00 AM

L
ServiceNow Business Analyst
  • Leidos
  • Ogden, UT
  • Description The Digital Modernization Sector has a career opportunity for a Business Analyst supporting the Global Solut...
  • 3/25/2024 12:00:00 AM

T
Acquisitions Analyst
  • TruAmerica Multifamily
  • Salt Lake City, UT
  • About TruAmerica Founded in July 2013, TruAmerica Multifamily is a partnership between industry veteran Robert E. Hart a...
  • 3/25/2024 12:00:00 AM

M
AI Investment Analyst
  • Mercato
  • Salt Lake City, UT
  • About Mercato: Mercato is a top 10 global growth equity firm that pursues private investments in high-growth technology ...
  • 3/24/2024 12:00:00 AM

E
Operations Analyst
  • eTeam
  • Salt Lake City, UT
  • Job Title: Operations Analyst Duration: 06+ Months + High possibility of extension Location: Salt Lake City, UT 84101 Jo...
  • 3/24/2024 12:00:00 AM

Ogden /ˈɒɡdən/ is a city and the county seat of Weber County, Utah, United States, approximately 10 miles (16 km) east of the Great Salt Lake and 40 miles (64 km) north of Salt Lake City. The population was 84,316 in 2014, according to the US Census Bureau, making it Utah's 7th largest city. The city served as a major railway hub through much of its history, and still handles a great deal of freight rail traffic which makes it a convenient location for manufacturing and commerce. Ogden is also known for its many historic buildings, proximity to the Wasatch Mountains, and as the location of Web...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Telecommunication Rates Analyst jobs
$53,174 to $56,904
Ogden, Utah area prices
were up 2.3% from a year ago

Telecommunication Rates Analyst in Anchorage, AK
The Telecommunications Rate Analyst will conduct financial analysis weekly; develop reviews, analyze, and update rating schedules and billing information; ensure billing errors are corrected; and ensure conformance with DOD billing standard concepts, practices, and procedures.
January 19, 2020