Technology Research Manager jobs in Nebraska

Technology Research Manager leads research and evaluation of emerging trends in the information technology field to determine their worth to the organization. Designs and oversees staff education on the use of new technology. Being a Technology Research Manager recommends ways to apply new products and solutions that will maximize their value to the organization. Requires a bachelor's degree in area of specialty. Additionally, Technology Research Manager typically reports to a head of a unit/department. The Technology Research Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. To be a Technology Research Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

V
Manager, Patient Engagement and Recruitment Call Center
  • Velocity Clinical Research, Inc.
  • Omaha, NE FULL_TIME
  • Overview

    Velocity Clinical Research is an owned and integrated research site organization, providing excellence in patient care, high quality data and fully integrated research sites. At Velocity, we align our values and behaviors to give our employees the best chance of delivering on our brand promise: to bring innovative medical treatments to patients. We are committed to making clinical trials succeed by generating high quality data from as many patients as possible, as quickly as possible while providing exemplary patient care at every step.

     

    As an employee of Velocity, you are the most integral part of our mission. For talented candidates who perform at a high level, Velocity will invest to support career advancement and reward performance. Whether you are new to clinical research or are an industry veteran, we invite you to apply to Velocity.

     

    Benefits include medical, dental and vision insurance, paid time off and company holidays, 401(k) retirement plan with company-match, and an annual incentive program.

     

    Job Summary:

    The Manager of the Patient Engagement and Recruitment Call Center (PERC) plays a pivotal role in overseeing the operational excellence of the Patient Engagement and Recruitment Call Center. This position involves the management and leadership of processes dedicated to continuous improvement within the recruitment department. The primary focus is on delivering exceptional patient customer service, optimizing quality management, workforce planning, recruitment strategies, coaching, and training.

    Responsibilities

    Duties/Responsibilities:

    • Lead and supervise the daily operations of the patient recruitment call center, including managing staffing, training, and performance evaluation of call center staff
    • Implement and uphold call center best practices to ensure seamless call flow, efficient inquiry handling, and compliance with relevant regulations and guidelines
    • Monitor key call center metrics and performance indicators to evaluate the effectiveness of recruitment efforts and initiate data-driven improvements
    • Cultivate and maintain relationships with potential study participants to establish trust and rapport
    • Execute patient-centered engagement strategies to ensure a positive experience throughout the recruitment process
    • Address patient inquiries, concerns, and feedback to enhance patient satisfaction and study compliance
    • Collaborate with clinical trial sponsors, investigators, and research teams to comprehend study requirements and tailor recruitment plans accordingly
    • Identify target patient populations and suitable recruitment channels based on study protocols and therapeutic areas
    • Ensure strict adherence to all applicable regulations, guidelines, and ethical standards governing clinical research and patient recruitment
    • Maintain a comprehensive understanding of Good Clinical Practice (GCP) and other relevant guidelines to ensure the call center's compliance
    • Implement measures to safeguard patient confidentiality and data security during the recruitment process
    • Develop and maintain relationships with potential study participants to foster trust and rapport
    • Implement patient-centric engagement strategies to ensure a positive experience throughout the recruitment process
    • Address patient queries, concerns, and feedback to enhance patient satisfaction and study compliance
    • Perform other duties as assigned.

    Qualifications

    Required Skills/Abilities:

    • Profound knowledge of leading and implementing call center operational strategies and solutions
    • Exceptional leadership and management skills with the ability to inspire and motivate teams
    • Outstanding communication and interpersonal skills to cultivate relationships with patients, investigators, and sponsors
    • Data-driven mindset with the capability to analyze recruitment metrics and make informed decisions
    • Proficiency in utilizing customer relationship management (CRM) software and call center technologies
    • Familiarity with marketing and outreach strategies to effectively engage with target patient populations
    • Ability to manage multiple projects concurrently and prioritize tasks in a fast-paced environment
    • Willingness to travel for work-related purposes (up to 10% travel) for project team meetings, client presentations, and other professional meetings/conferences as necessary.

     

    Education and Experience:

    • Bachelor's degree in a relevant field (e.g., healthcare, life sciences, communications, marketing) preferred or equivalent years of experience (3 or more) years of Management Experience in a call center environment preferred.
    • A combination of education, training, and experience to meet the position requirements and responsibilities

     

    NOTE: The above Job Description is intended to communicate the general function of the position mentioned and by no means should be considered an exhaustive or complete outline of the specific tasks and functions that will be required.  Additionally, specific tasks and duties of the position are subject to change as the Company, the department and circumstances change.  All employees are expected to perform their duties within their ability as required by the job and/or as requested by management.

  • 20 Days Ago

C
Partner Success Manager - Technology
  • Carson Group Holdings, LLC
  • Omaha, NE FULL_TIME
  • Who We Are In an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serv...
  • 10 Days Ago

C
Partner Success Manager - Technology
  • Carson Group
  • Omaha, NE FULL_TIME
  • Who We Are In an increasingly complex world where people are starving for someone they can trust, we stand for something simple: always put the client first. We do well by doing good for those we serv...
  • 11 Days Ago

G
Information Technology Project Manager
  • Goodwill Omaha
  • Omaha, NE FULL_TIME
  • Information Technology Project Manager Department: Information Technology Work Location: Benson Park Plaza- 72nd & Ames Employment Type: Full-Time Pay Range: $75,000-$80,000 JOB SUMMARY The Informatio...
  • 13 Days Ago

D
Design Technology Manager - Intermediate
  • DLR Group
  • Omaha, NE FULL_TIME
  • DLR Group is an integrated design firm that aspires to be the most creative enterprise on the planet. Our brand promise is to elevate the human experience through design. If that challenge is appealin...
  • 1 Month Ago

D
Server Systems Manager
  • Douglas-Omaha Technology Commission
  • Omaha, NE FULL_TIME
  • Are you ready to lead a dynamic team of Server Systems Administrators in a fast-paced, creative environment? Do you have a passion for managing complex server and storage infrastructures and guiding a...
  • 20 Days Ago

B
Business Process Technology Manager (CX Tech Communications Manager)
  • BAL
  • Richardson, TX
  • Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovati...
  • 3/28/2024 12:00:00 AM

B
Business Process Technology Manager (CX Tech Communications Manager)
  • BAL
  • Richardson, TX
  • Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovati...
  • 3/28/2024 12:00:00 AM

B
Business Process Technology Manager (CX Tech Communications Manager)
  • BAL
  • Richardson, TX
  • Who we are: BAL is a team of brilliant people who change lives through elite immigration work and collaborative innovati...
  • 3/28/2024 12:00:00 AM

P
Game Technology Manager
  • Puttshack USA Inc
  • Hopkins, MN
  • Game Technology Manager About Puttshack: Puttshack is an upscale, tech-infused mini golf experience that appeals to ever...
  • 3/28/2024 12:00:00 AM

V
Technology Manager
  • Valmet
  • Atlanta, GA
  • Are you an experienced Pulp & Paper Industry professional looking for a career change? Deciding on your next career move...
  • 3/27/2024 12:00:00 AM

S
Technology Manager
  • San Francisco Day School
  • San Francisco, CA
  • Job Type Full-time Description Agreement Dates: July 1- June 30 Annually, position open immediately Report to: Director ...
  • 3/27/2024 12:00:00 AM

T
Information Technology Manager
  • Texwin Metal Buildings
  • Wills Point, TX
  • Job Title: IT Manager Job Type: Full-time Location: Wills Point, Texas Texwin Metal Buildings is seeking an experienced ...
  • 3/27/2024 12:00:00 AM

T
IT Technology Manager - Remote
  • The Mayo Clinic
  • Rochester, MN
  • This is a full-time remote position within the United States. As a member of the Data and AI Integration Services Sectio...
  • 3/24/2024 12:00:00 AM

The state is bordered by South Dakota to the north; Iowa to the east and Missouri to the southeast, across the Missouri River; Kansas to the south; Colorado to the southwest; and Wyoming to the west. The state has 93 counties and is split between two time zones, with the state's eastern half observing Central Time and the western half observing Mountain Time. Three rivers cross the state from west to east. The Platte River, formed by the confluence of the North Platte and the South Platte, runs through the state's central portion, the Niobrara River flows through the northern part, and the Rep...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technology Research Manager jobs
$149,852 to $209,763

Technology Research Manager in Springfield, OH
Although there are mistakes that must be avoided, here are the five ways that technology has changed market research.
February 04, 2020
Technology Research Manager in Topeka, KS
The department’s teaching and research also emphasizes areas such as supply chain trends, innovation in processes and services management.
December 04, 2019
Technology Research Manager in Charlotte, NC
A great example is a research engineer at GE whose blog has become so popular that even CEO Jeff Immelt reads it.
December 31, 2019