Technology Research Manager jobs in Hamilton, OH

About the Position:

As a full-time Research Manager, you will execute and manage the day-to-day operational aspects of multiple projects for multinational clients. The Research Manager is responsible for the execution of surveys and developing client relationships to ensure the highest level of satisfaction. This position works closely with Client Services, Business Development, and other operational staff in an environment that fosters teamwork and integrity. With proven processes and technology, this role will help you gain the knowledge base to develop a long-term career within a fast-growing company in the market research industry.

Position Location: Corporate HQ – 8280 Montgomery Rd, Ste. 200, Cincinnati, OH 45236

This role is eligible for a hybrid work schedule.

Responsibilities:

Executes online studies and revises as appropriate to meet changing needs and requirements

Identifies and addresses concerns prior to and during field time

Effectively enforces project standards

Ensures project processes are complete

Follows up with clients when necessary via phone and email

Manage project profitability and margin

Assists in pre-planning with the Sales team during the bidding phase if questions come up. Shares input and experience

Continually seeks opportunities to increase customer satisfaction and deepen client relationships

Perform quality control testing for online surveys for appearance, logic, and data requirements

Consult with team members regarding programming and data collection issues and technical solutions to client services

Ability to work on multiple projects and maintain timelines

Participates in company meetings and provides feedback and updates on existing and proposed projects

Skilled at learning new industries, companies, and supporting technical knowledge for both current and future problem-solving and decision-making

Accurately scopes out the difficulty of projects and can anticipate and adjust for problems and roadblocks

Communicate effectively with supervisors, co-workers, and clients by telephone, in written form, email, or in person

Ability to develop constructive and cooperative working relationships with others, and maintaining them over time

Skills Needed:

Bachelor’s degree and/or 2 years of industry experience (business, marketing, or finance preferred)

Demonstrated excellent verbal and written communication skills with the ability to convey information to internal and external customers in a clear, focused, and concise manner

Focused attention to detail and organization

Strong interpersonal and team-building skills

Ability to solve problems with analytics and critical thinking

Function well in an open office environment

High motivation to succeed

Strong computer skills utilizing Outlook, Excel, and other web-based programs

Sound like you? Send your resume to Careers@emi-rs.com.