About TEZ –
TEZ Technology (TEZ) creates innovative yet simple, cloud-based, mobile-enabled technology solutions for streamlining parking and mobility operations. Since 2011, our contactless platforms have been changing guest experiences for the better while unlocking new sources of revenue, automating legacy operational processes, and delighting customers (no matter where they are - they are just a text away). Our technology platforms eliminate the need to download apps and create accounts – it’s “Totally EZ”.
At TEZ, we didn’t become an industry leader by chance – we push the envelope to provide more innovative and advanced solutions for our customers. Which wouldn’t be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead.
If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career.
About the Role –
The parking and mobility industry is a fast-paced, dynamic, and relationship-driven environment. We are seeking an authentic, empathetic, collaborative Account Manager to join our high performing sales team.
The Account Manager is responsible for managing the relationship of assigned TEZ accounts. In this role, you will serve as the advocate for your assigned clients within TEZ and be responsible for providing them the highest level of customer service while helping to ensure their success with TEZ’s solutions.
This position reports to the Chief Sales and Marketing Officer.
Your daily and monthly responsibilities would include –
- Build strong personal and business relationships with established clients in the Midwest and Northeast region.
- Understand whether clients are successfully adopting TEZ products and services.
- Identify client issues, create plan for follow-up, and stay on top of these issues.
- Create and maintain a qualified sales funnel to ensure over-achievement within the Midwest and Northeast region.
- Manage the entire sales process with established accounts to ensure delivery against key performance metrics (solution positioning, product demonstration, proposals, contracts, negotiations, etc.).
- Develop and retain deep domain expertise in the parking industry and the ability to communicate market intelligence.
- Maintain industry engagement including attending periodic national and regional trades shows, attending webinars pertaining to the industries serviced by TEZ, etc.
- Provide input to the Product and Marketing teams based on knowledge of the marketplace gained from interaction with prospective and current clients.
- Provide comprehensive documentation to support closed sales and fully document customer contacts in Tez's CRM program (SalesForce.com).
- Proactively obtain training on TEZ's products, services, pricing models, and contracts.
Preferred Education and Experience –
- Bachelor’s degree or equivalent.
- 3 years of relevant experience with history for strong performance (Account Management, Customer Success/Service, Direct Sales, SDR/BDR).
- Parking and mobility industry experience required.
- Proficient with Salesforce, PowerPoint, Excel, Word (Microsoft Teams).
Travel -
- This position requires travel within your territory and, occasionally, for corporate meetings and industry trade shows.
- Flexible work from home options available.