Technology Research Manager jobs in Brookings, SD

JOB PURPOSE:

Supervise, organize, and lead all functions and activities of the production team to ensure optimal technical performance of Midco Sports, Production, and Creative Services by providing technical services including designing, maintaining, installing, and troubleshooting production equipment.  

KEY FUNCTIONS:

• Lead, develop, and supervise the production technology team capable of carrying out the essential elements of Company and departmental strategy, standards, policies, and procedures.
• Supervise staff and activities and engage in all aspects of production technical services by setting attainable goals and objectives with follow through to successful completion.
• Provide technical services including maintenance, troubleshooting, engineering, technical planning, and equipment operations management for Midco Sports, Advertising Sales Production, and Marketing’s Creative Services, with the ability to train others.
• Evaluate, test and install new production related software and equipment.
• Compress, digitize, duplicate and store audio video data.
• Maintain inventories of audio and video assets (tapes, discs, digital files, etc.) as well as all related supplies.
• Monitor incoming and outgoing video to ensure quality and notify customers and the production team of issues.
• Handle incoming and outgoing Midco Sports Plus technology questions and issues from partner University’s staff and partner League’s/Conference’s staff.
• Successfully use transcoding software and hardware.
• Monitor and respond to inquiries regarding content viewed by subscribers.
• Function as an effective team leader by developing and directing staff and creating a positive work environment.
• Follow and serve as a role model in displaying Midco’s Core Values and Leadership Success Drivers.
• Maintain regular attendance to be available for your team and as required by your position.
• Be available to provide assistance to team members outside of normal business hours as necessary.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• A team player with strong communications and presentation skills with the ability to communicate with people across all levels of responsibility.
• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Support the mission, vision and values of Midco.
• Collaborate effectively with internal and external customers to ensure exceptional service.
• Demonstrate courage by tackling tough issues while acknowledging own limitations without compromising integrity.
• Remove obstacles for team members. Encourage creative solutions.
• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Communicate clear expectations that set a high bar while holding team members accountable to reach these goals.
• Demonstrate business acumen by using data to drive decisions and actions.
• Model flexibility, resiliency and change management skills by staying self-aware, constantly learning, and finding ways to cut through ambiguous problems. 
• Identify root causes of problems and implement solutions while keeping a holistic and long-term perspective in mind.
• Actively follow Midco policies and procedures.
• .Perform other duties as assigned.

EXPERIENCE AND EDUCATION:

• High School Diploma or GED required. Associate or Bachelor degree in electrical engineering, television, journalism, or related field preferred
• 5 years experience or combination of work/education experience working with analog, digital and HD video is preferred.
• Experience with video engineering and audio, acoustical engineering as well as various audio/video formats and standard preferred.
• Strong understanding of digital AV workflows, streaming back-end and transcoding systems, and digital video encoding systems is required.

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 60 lbs.
• The noise level in the work environment is moderate to loud.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.

ABOUT MIDCO:

Midco:

• Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
• Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
• Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Free Midco internet & TV
• Great opportunities to get involved in volunteerism
• Generous 401(k) match and paid time away from work programs
• And many more

Visit Midco.com/Careers to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/Federal Posters.