Technology Research Analyst jobs in Rock Hill, SC

Technology Research Analyst studies emerging trends in the information technology field and their ramifications on the organization. Educates staff on the use of new technology. Being a Technology Research Analyst ensures products and solutions are applied in a manner that maximizes their worth. Requires a bachelor's degree in area of specialty. Additionally, Technology Research Analyst is familiar with the field's concepts, practices, and procedures. Typically reports to a manager or head of a unit/department. To be a Technology Research Analyst typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)

Recently Added Technology Research Analyst jobs

A
IT Service Desk Analyst
  • All Lines Technology
  • Rock Hill, SC FULL_TIME
  • The role of the Service Desk Tier 1 Analyst is to provide first level support by troubleshooting, diagnosing and resolving IT incidents and Service Requests.  The Tier 1 Analyst is the first point of contact at the Service Desk and will escalate to Tier II when applicable.  In addition, will filter Service Desk calls and follow documented procedures on break / fix or supporting an application with Westinghouse.  They will gather and analyze information about the users issue to resolve their problem.  Level 1 may also provide support for identified Level 2 configuration solutions that have been documented.   Tier 1 Analysts are responsible for meeting the Service Desk Service Level Agreement and KPI metrics
    • Assures smooth handling of individual problems from call-in through resolution.  Practicing Total Contact ownership.
    • Responds to inquiries and service requests for assistance with the organizations computer system or PC's via Phone, E-mail and chat queues.
    • Identifies problems, troubleshoots and provides 1st level technical support for internal customers for the following: Windows 7 and above, Microsoft Office 2010 and higher, Internet Explorer, Hardware/Software conflicts, remote support via remote control tool (SCCM), VPN connectivity and/or administration, Network connectivity, Wireless connectivity, Telecom and  IPhone /IPad connectivity and synchronization, among other applications. (SAP, EDMS, Documentem, etc.)
    • Escalates/Coordinates with 2nd level support with Tier II to resolve problems when necessary.
    • Assists peers with troubleshooting, SD processes and procedures.
    • Maintains ticket queues by actively communicating with customers and peers.
    • Must be able to act with a sense of urgency and commitment to resolve issues under pressure
    Minimum Requirements :
    • Associates degree in Information Technology or equivalent
    • 1-3 years working experience in a Service Desk Role
    • A preferred.
    • HDI HelpDesk Professional or ITIL Foundations Required
    • Basic Network Administration
    • Knowledge of hardware and software
    • Protocol and OS Knowledge:
    • Experience with Windows operating systems is required.
    • Experience with IOS required
    • Experience handling customer technical support calls.
    • Ability to effectively explain technical information to people with less technical knowledge.
    • Ability to troubleshoot and solve problems independently by effectively leveraging provided tools.
  • 1 Month Ago
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C
Business Analyst - Capital Markets/ Wealth Management, Banking & Financial Services Consulting
  • Cognizant Technology Solutions
  • Fort Mill, SC OTHER,FULL_TIME
  • Business Analyst – Consultant, Banking & Financial Services Consulting (Hybrid/ 3 days in office) Locations: Fort Mill, South Carolina ABOUT US Cognizant is one of the world's leading professional ser...
  • 1 Day Ago
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C
Business Analyst - Capital Markets/ Wealth Management, Banking & Financial Servi
  • Cognizant Technology Solutions
  • Fort Mill, SC FULL_TIME
  • Business Analyst - Consultant, Banking & Financial Services Consulting (Hybrid/ 3 days in office) Locations: Fort Mill, South Carolina ABOUT US Cognizant is one of the world's leading professional ser...
  • 2 Months Ago
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C
Director of Technology
  • Chester County School District
  • Chester, SC FULL_TIME
  • The Chester County School District is located 30 minutes south of Charlotte, North Carolina Director of Technology Purpose Statement The job of Director of Technology is done for the purpose/s of plan...
  • 1 Month Ago
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V
Infrastructure Engineer - Fortinet
  • Vaco Technology
  • Fort Mill, SC FULL_TIME
  • Job DetailsJob SummaryA detail-oriented, analytical troubleshooter with a minimum of 10 years of professional experience in similar positions within a Microsoft on-premise and cloud architecture. The ...
  • 22 Days Ago
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Y
Research Manager
  • York County Government
  • Fort Mill, SC FULL_TIME
  • JOB York County is located in the Piedmont region, between the Broad River and the Catawba River. Its diverse landscape is home to family-friendly towns/cities, a progressive urban region and lakefron...
  • 11 Days Ago
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0 Technology Research Analyst jobs found in Rock Hill, SC area

About Rock Hill, South Carolina

Rock Hill is the largest city in York County, South Carolina, United States and the fifth-largest city in the state. It is also the fourth-largest city of the Charlotte metropolitan area, behind Charlotte, Concord, and Gastonia (all located in North Carolina, unlike Rock Hill). As of the 2010 Census, the population was 66,154. In 2016, the population had increased to 72,937. The total population of Rock Hill inside the city limits and outside the city limits as of 2017 was estimated at 117,375 people. The city is located approximately 25 miles (40 km) south of Charlotte and approximately 70 mi...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technology Research Analyst jobs
$96,955 to $131,079
Rock Hill, South Carolina area prices
were up 1.5% from a year ago
View detail

What does a Technology Research Analyst do?

Technology Research Analyst in Pittsfield, MA
Ability to apply technical and analytical skills to a broad portfolio of science and technology policy issues preferred.
December 12, 2019
Technology Research Analyst in Charlotte, NC
The Analyst will support investment recommendations with in-house research and rigorous accounting and financial analysis.
December 02, 2019
Technology Research Analyst in Tuscaloosa, AL
The Gartner Research Board (GRB) is a division of Gartner dedicated to critically thinking about the strategic issues confronting technology executives at the world’s largest, most complex organizations (global companies and government agencies).
December 16, 2019