Technical Writing Supervisor supervises the daily activities of technical writers. Ensures standard documentation methods are followed by staff. Being a Technical Writing Supervisor provides guidance on writing complex technical documentations. Requires a bachelor's degree. Additionally, Technical Writing Supervisor typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)
IT HELPDESK TECHNICIAN
Location: Orem, UT
Status: Part-time
Hours: Monday – Thursday, 3:00 p.m. – 9 p.m.
Pay / Hourly: $21.26
SUMMARY
The IT Helpdesk Technician provides technical support to internal employees. Primary objectives will be to answer incoming technology requests promptly, address first tier issues directly or escalate issues to appropriate team members, ensure a positive user experience, and maintain a high level of customer satisfaction.
BENEFITS
IT HELPDESK TECHNICIAN - RESPONSIBILITIES
Responsibilities include, but are not limited to:
IT HELPDESK TECHNICIAN - QUALIFICATIONS / REQUIREMENTS
To inquire about this position, email: humanresources@mtec.edu
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MTECH maintains the right to conduct a criminal history background check; employment is contingent upon background check results.
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NON-DISCRIMINATION STATEMENT
Mountainland Technical College does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies:
Lynn Adams
MOUNTAINLAND TECHNICAL COLLEGE
Director of Diversity, Equity, and Inclusion
ladams@mtec.edu
(801) 753-4245
Inquiries may also be sent to: The Office for Civil Rights - Denver Office U.S. Department of Education in the Cesar E. Chavez Memorial Building located at 1244 Speer Boulevard, Suite 310, Denver, CO,80204-3582. They can be reached by phone: 303-844-5695 (TDD: 800-877-8339), by fax: 303-844-4303, or by email: OCR.Denver@ed.gov
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