Technical Writing Supervisor jobs in Lincoln, NE

Technical Writing Supervisor supervises the daily activities of technical writers. Ensures standard documentation methods are followed by staff. Being a Technical Writing Supervisor provides guidance on writing complex technical documentations. Requires a bachelor's degree. Additionally, Technical Writing Supervisor typically reports to a manager. Working team member that may validate or coordinate the work of others on a support team. Suggests improvements to process, is a knowledge resource for other team members. Has no authority for staff actions. Generally has a minimum of 2 years experience as an individual contributor. Thorough knowledge of the team processes. (Copyright 2024 Salary.com)

Recently Added Technical Writing Supervisor jobs

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Technical Support Services Supervisor
  • ALLO Communications
  • Lincoln, NE FULL_TIME
  • At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities.

    We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life.
    Responsible for the management of technical support specialists, team leads and trainers. Supervises the daily operations of the team in the implementation of daily responsibilities as well as administrative and operational procedures. Reviews work performance of subordinates to determine compliance with division policies, procedures, rules, regulations, and guidelines. Ensures operational plans are aligned with business objectives. Maintain company core values through leadership and development of the team members.

    RESPONSIBILITIES:
    • Executes against assigned organizational strategic, operational, tactical, or behavioral objectives and priorities as defined by organization and or company leadership
    • Demonstrates a learning / growth mindset and emotional intelligence
    • Engages with teammates in regularly scheduled one-on-one meetings
    • Ensures a positive, growth oriented and blame-free work environment
    • Collaborates with, provides support, and demonstrates respect for other leaders and teammates
    • Supervises the daily operations of the team monitoring the leader board and real-time metrics
    • Executes daily task, projects other responsibilities assigned, as well, as adherence to administrative and operational procedures
    • Provides leadership support for cross-team needs “in the moment”. May include: conflict resolution, on-shift performance management, resource realignment, etc. Providing feedback to teammates direct supervisor as needed in writing at the earliest possible moment
    • Monitors the work performance of subordinates to determine compliance with organizational policies, ensuring operational tasks are carried out in accordance with business objectives. procedures, rules, regulations, and guidelines
    • Provides down-stream communication of information changes, new products, processes, etc.
    • Maintains company core values through leadership growth and personal development
    • Engages team members with creating growth and development plans to overcome current gaps, plan for future needs and personal enrichment
    • Evaluates agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary
    • Prepares and provides performance reviews, growth and development plans, performance improvement plans and will participate in merit raise and bonus reviews
    • Will travel into different markets occasionally to meet with teammates, direct reports and participate in team building or role building events
    • Expected to participate and be a presence in local ALLO sponsored events.
    • Prepares reports and analyzes data to assist management determine call center goals or to expose trends that may need attention
    • Demonstrates Company’s values, maintains a positive open demeanor, encourages different points of view, moves team forward through change; provides timely information; communicates context for business decisions; recognizes accomplishments; fosters teamwork and collaboration
    • Serves as customer interfacing escalation point. Investigate customer's problems and find solutions. Communicate with customers via phone, email, or letter
    • Actively collaborates with other department supervisors to provide an exceptional customer experience
    • Completes time-bound processes, internal and external to the team (Timecards, ETO, Expense Reports, Required training, etc) according to required schedules and company policy
    • Other Responsibilities as assigned
    Colorado Residents: typical pay range for this role will be from $24.00 - $26.00 per hour depending on experience.

    EDUCATION:
    • Education Qualifications: Bachelor's Degree or 2 years of relevant job experience
    • Industry knowledge preferred

    EXPERIENCE:
    • Minimum of 1 year experience in a team leadership (Frontline Lead, Supervisor) position
    • ALLO experience preferred

    SKILLS / KNOWLEDGE / ABILITIES:
    • Solid Customer Service leadership experience. (Contact Center experience preferred)
    • Thorough understanding of Contact Center function and core metrics
    • Above average understanding of leadership theory such as adaptive, behavioral and situational
    • Experience with leading and managing remote, hybrid and in-office teams preferred.
    • Enthusiastic and personable, with the ability to adapt and thrive in constant change
    • Must be able to foster a positive and productive work environment, with ability to lead, build teams, and motivate staff
    • Domain expertise with Internet, Voice and Data (Business and Residential)
    • Solid problem solving skills with proficient attention to detail
    • Advanced understanding of WAN, LAN, and WiFi Networking technologies and applications
    • Strong analytical skills and ability to convey that information succinctly and clearly
    • Strong interpersonal, teamwork, conflict resolution and negotiation skills
    • Strong time management, organizational, and prioritization capabilities
    • Excellent oral and written communications skills internally and customer-facing
    • Ability to positively influence and collaborate with stakeholders in other organizations to accomplish objectives while maintaining relationships
    • Excellent leadership abilities and interpersonal skills with employees, customers and external parties and the ability to develop and drive a team-oriented operational culture.
    • Ability to challenge the status quo with a focus on continuous improvement
    • Demonstrate a commitment to continual learning and personal development
    • Demonstrate what it means to be hungry, humble, smart
    • Experienced in Microsoft 365 and MS Teams

    REQUIREMENTS:
    • Raise objects up to 25 lbs.
    • Remain upright on feet for extended periods
    • Remain stationary for extended periods
    • Ability to communicate information
    • Ability to operate a computer
    • Ability to observe details at far range
    • Travel requirement: 10%
    People are our passion. At ALLO, we don’t treat you like a number. You’re a human being.

    Get ready to plug into the perks at ALLO:
    • Free ALLO Service: We’ll pick up the tab on your ALLO fiber internet, TV, and phone bill. Seriously!
    • Retirement Plan: The fiber future isn’t the only one we care about. We match your 401(k) savings up to 5%.
    • Health and Wellness: Participate in quarterly wellness challenges, and we’ll deposit extra cash into your checking or health savings accounts.
    • Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
    • Sponsorships: Are you passionate about a local fundraiser or philanthropy? We strive to give back to what matters most to our communities.
    • Tuition Assistance: Have a thirst for knowledge? We like that, which is why we’re proud to offer assistance with the cost of your tuition.
    ALLO is an Equal Opportunity Employer. We are committed to providing opportunities to all applicants and associates without regard to race, color, religion, sex, pregnancy, national origin, age, disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. ALLO believes that diversity and inclusion within our team is critical to our success as a company. We seek to recruit, develop, and retain the most talented people.
    Qualified individuals with disabilities who require reasonable accommodations in order to apply may contact Recruiting at
    recruiting@allofiber.com
    .
    ALLO is a Drug Free and Tobacco Free Workplace.
  • 13 Days Ago
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Grant Writing Specialist
  • Nebraska Children and Families Foundation
  • Lincoln, NE FULL_TIME
  • Description Job Title: Grant Writing Specialist Company Name: Nebraska Children and Families Foundation Position Type: Full Time, Non-Exempt, Hourly Location: Lincoln, Omaha, or Remote within Nebraska...
  • 1 Month Ago
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AI Writing Evaluator (Tier 1)
  • Outlier AI
  • Lincoln, NE FULL_TIME
  • Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. In this role, you will become an AI coach, assessing the quality of AI-generated writing, revie...
  • 16 Days Ago
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AI Writing Evaluator (Tier 3)
  • Outlier AI
  • Lincoln, NE FULL_TIME
  • Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. In this role, you will become an AI coach, assessing the quality of AI-generated writing, revie...
  • 16 Days Ago
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AI Writing Evaluator (Tier 2)
  • Outlier AI
  • Lincoln, NE FULL_TIME
  • Outlier helps the world’s most innovative companies improve their AI models by providing human feedback. In this role, you will become an AI coach, assessing the quality of AI-generated writing, revie...
  • 16 Days Ago
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Writing/Reading Tutor (Part Time)
  • Southeast Community College
  • Lincoln, NE PART_TIME
  • Department English Location Lincoln Job Category Professional Job Type PT Posting Number 00981 Position End Date Position Summary Information General Description of Position Under the general supervis...
  • 1 Month Ago
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0 Technical Writing Supervisor jobs found in Lincoln, NE area

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Value Based Programs Lead
  • Humana
  • Lincoln, NE
  • Humana Value Based Programs Lead Lincoln , Nebraska Apply Now Become a part of our caring community and help us put heal...
  • 4/24/2024 12:00:00 AM
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Independent Engineer Project Manager
  • Management Solutions
  • Lincoln, NE
  • This opportunity is posted as a Full-Time position with the MSLLC/OCED team. However, a consulting / 1099 option may be ...
  • 4/24/2024 12:00:00 AM
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Cyber Operations Analyst, Office of Chief Information Officer
  • City Of New York
  • Lincoln, NE
  • Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest...
  • 4/23/2024 12:00:00 AM
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Commercial Service Manager-Construction & Building Materials Industry
  • DH Pace Company, Inc.
  • Omaha, NE
  • DH Pace Company, Inc. in Omaha NE is seeking a Commercial Service Manager. This role is looking for an energetic individ...
  • 4/22/2024 12:00:00 AM
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Mechanical Inspector
  • City of Lincoln/Lancaster County, NE
  • Lincoln, NE
  • Salary: $30.58 - $37.86 Hourly Location : Lincoln, NE Job Type: Full time/probationary or status Job Number: 202400288-2...
  • 4/22/2024 12:00:00 AM
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General Manager (Omaha)
  • TK Elevator
  • Omaha, NE
  • The first 3 letters in workplace safety are Y-O-U! TK Elevator is currently seeking an experienced General Manager in Om...
  • 4/21/2024 12:00:00 AM
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Insurance Specialist
  • Equipment Financing
  • Lincoln, NE
  • The Insurance Specialist will act as a liaison, provide service information, and resolve any emerging problems our custo...
  • 4/21/2024 12:00:00 AM
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Administrative Aide I
  • City of Lincoln/Lancaster County, NE
  • Lincoln, NE
  • Salary: $24.53 - $32.72 Hourly Location : Lincoln, NE Job Type: Full time/probationary or status Job Number: 202400291 D...
  • 4/21/2024 12:00:00 AM
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About Lincoln, Nebraska

Lincoln is the capital of the U.S. state of Nebraska and the county seat of Lancaster County. The city covers 94.267 square miles (244.150 km2) with a population of 284,736 in 2017. It is the second-most populous city in Nebraska and the 71st-largest in the United States. The city is the economic and cultural anchor of a substantially larger metropolitan area in the southeastern part of the state called the Lincoln Metropolitan and Lincoln-Beatrice Combined Statistical Areas. The statistical area is home to 353,120 people, making it the 106th-largest combined statistical area in the United ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Writing Supervisor jobs
$62,987 to $85,908
Lincoln, Nebraska area prices
were up 0.8% from a year ago
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What does a Technical Writing Supervisor do?

Technical Writing Supervisor in Shakopee, MN
Assist in performing time studies of operations used for establishing throughput and cost (COG).
January 11, 2021
Communicate required process control measurement requirements to x-functional teams responsible for implementing & maintaining SPC.
March 20, 2021
Drive gifting projects involving engineered systems that integrate within internal gifting manufacturing processes.
March 28, 2021