Technical Writer jobs in New Britain, CT

Technical Writer creates and publishes technical documentations and manuals. Collects and interprets technical data or information and coordinates layout for publication. Being a Technical Writer typically requires a bachelor's degree. Typically reports to a manager. The Technical Writer gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Technical Writer typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)

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Service Advisor / Writer
  • Meineke | New Lanark, LLC
  • Waterbury, CT FULL_TIME
  • Meineke Car Care is seeking a motivated, performance driven Service Advisor to join our team. Must be a self-starter, have excellent people skills, phone skills and computer skills. Must be customer service-oriented. Automotive background / experience not necessary but interest is preferred.


    Customer Service

    • Put customer first in every transaction; go above and beyond to WOW the customer
    • Maintain “YES COMPANY” atmosphere – find ways to say yes to customers and ensure they leave satisfied
    • Follow Meineke procedures for welcoming customers & checking them in for service, gathering information, explaining the inspection process, and collecting signed work orders before any work is done
    • Follow Meineke procedures for educating customers on inspection results for their vehicles, communicating the benefits and value of any needed work, answering any questions, and performing any needed repairs
    • Follow Meineke procedures for checking out customers – reviewing any work done, seeking feedback, scheduling follow-up, informing customer of CSI program, etc.
    • Proactively communicate with customers throughout their visits to the center. Keep them informed, manage issues as they arise


    Sales

    • Meet weekly and monthly personal sales goals
    • Contribute to overall center sales goals
    • Role play presentations with team member before presenting to customer


    Phone Procedures

    • Follow Meineke telephone procedures at all times, including daily role play to maintain skills
    • Listen to recorded calls on a regular basis; identify areas for improvement
    • Help to train and role play other team members as needed. Help others stay sharp


    Building Estimates

    • Maintain a high-level knowledge of Mkey. Be able to build a complete repair ticket quickly and efficiently.
    • Use Job Builder, sales packages, and ISE to build complete estimates for all work recommended by technicians
    • Build complete repairs, including all appropriate parts, services, accessories, and labor to protect a customer’s investment and ensure vehicle systems work properly
    • Order parts from approved vendors in a timely manner; track arrival and verify with technician immediately to ensure parts are correct.
    • Assign invoices to correct RO numbers.
    • Verify full documentation on every ticket – inspection sheet, estimates, work orders, final invoice, battery test form, etc


    Center Upkeep

    • Proactively work to maintain clean, comfortable, professional center image at all times
    • Assist as needed in any regular center maintenance
    • Handle cores, returns, inventory deliveries, and other center upkeep tasks as requested
    • Perform closing duties as needed (close day in Mkey, bank deposit, cash audit, etc


    Teamwork

    • Be a team player. Help other people meet their goals
    • If you see something that needs to be done, do it without being asked
    • Train & teach new team members as needed
    • Contribute to a positive, productive team environment


    Additional Duties

    • Follow all center policies & procedures
    • Do anything else asked of you
  • 2 Days Ago

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Service Advisor / Writer
  • Meineke | New Lanark, LLC
  • Meriden, CT FULL_TIME
  • Meineke Car Care is seeking a motivated, performance driven Service Advisor to join our team. Must be a self-starter, have excellent people skills, phone skills and computer skills. Must be customer s...
  • 2 Days Ago

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Service Advisor / Writer
  • Meineke | New Lanark, LLC
  • Rocky Hill, CT FULL_TIME
  • Meineke Car Care is seeking a motivated, performance driven Service Advisor to join our team. Must be a self-starter, have excellent people skills, phone skills and computer skills. Must be customer s...
  • 26 Days Ago

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Ophthalmic Writer / Scribe
  • Consulting Ophthalmologists
  • Farmington, CT FULL_TIME
  • Consulting Ophthalmologists is seeking a full-time ophthalmic scribe/writer. We offer on the job training for the right candidate. Job Responsibilities include: Chart documentation in an EMR alongside...
  • 12 Days Ago

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Marketing Coordinator/Proposal Writer
  • AI Engineers, Inc.
  • Middletown, CT FULL_TIME
  • AI Engineers is seeking a Marketing Coordinator to join our busy and growing marketing team at our corporate office in Middletown, Connecticut!Qualifications:Exceptional written and verbal communicati...
  • 18 Days Ago

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Proposal Writer I
  • CW Group, Inc.
  • New Britain, CT FULL_TIME
  • Why Work at CW Resources? CW Resources is a national non-profit organization dedicated to creating an inclusive society where individuals with disabilities and those facing economic challenges have ac...
  • 1 Month Ago

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0 Technical Writer jobs found in New Britain, CT area

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Electrical Engineer III (Gen)
  • TalentBurst, Inc.
  • Waterford, CT
  • Job Title: Electrical Engineer III (Gen) Job Location: Waterford, CT 06385 Job Duration: 14+ Months 3 openings for Elect...
  • 3/29/2024 12:00:00 AM

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Technical Writer Documentation
  • Colanar Inc
  • Deep River, CT
  • Job Description Job Description Responsible for designing, developing, and updating required technical documentation. Re...
  • 3/28/2024 12:00:00 AM

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Technical Writer (Maintenance), L2/L3
  • Butler Aerospace & Defense
  • Shelton, CT
  • Technical Writer (Maintenance), L2/L3 Location: Shelton, CT Job ID: #68006 Pay Rate: $30-35/hr Summary/Objective Butler ...
  • 3/28/2024 12:00:00 AM

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Associate Researcher
  • Apex Systems
  • Hartford, CT
  • Seeking a Research Associate to join a growing Biotech company near the Hartford, CT area. SUMMARY: Your role as a Resea...
  • 3/28/2024 12:00:00 AM

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Supervisory Public Affairs Specialist (Internal/External Communications Mgr) MSP (12-month roster)
  • Department Of The Treasury
  • New Haven, CT
  • Duties WHAT IS THE Tax Exempt/Government EntitiesDIVISION? A description of the business units can be found at: https://...
  • 3/26/2024 12:00:00 AM

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Principal Engineer, Manufacturing
  • ICU Medical
  • Southington, CT
  • Description Position Summary The Principal Manufacturing Engineer will represent the ICU Manufacturing Engineering Depar...
  • 3/26/2024 12:00:00 AM

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Software Technical Writer
  • LLumin, Inc.
  • Springfield, MA
  • ABOUT US Join us at LLumin, where we are at the forefront of developing and delivering cutting-edge SaaS solutions tailo...
  • 3/25/2024 12:00:00 AM

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Technical Writer (FULL TIME REMOTE)
  • Lockheed Martin
  • Stratford, CT
  • Job Description We are committed to work life balance by promoting this REMOTE telework option. These job requirements a...
  • 3/25/2024 12:00:00 AM

New Britain is a city in Hartford County, Connecticut, United States. It is located approximately 9 miles (14 km) southwest of Hartford. According to 2010 Census, the population of the city is 73,206. Among the southernmost of the communities encompassed within the Hartford-Springfield Knowledge Corridor metropolitan region, New Britain is home to Central Connecticut State University and Charter Oak State College. The city's official nickname is the "Hardware City" because of its history as a manufacturing center and as the headquarters of Stanley Black & Decker. Because of its large Polish p...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Writer jobs
$75,527 to $94,333
New Britain, Connecticut area prices
were up 1.7% from a year ago

Technical Writer in Pensacola, FL
Technical Writers write technical materials, such as equipment manuals, appendices, or operating and maintenance instructions.
December 22, 2019
Technical Writer in Norfolk, VA
However, since developers naturally focus on the technical side of a feature, documentation becomes too technical and not very user-friendly.
December 17, 2019
Yes, an effective technical writer will have enough technical background knowledge and experience to create useful content from the (often sparse) source material.
October 01, 2019
Technical Writer in Fort Worth, TX
A Technical Writer creates documentation and education materials to boost user experience on a digital platform.
October 18, 2019