Technical Writer jobs in Idaho Falls, ID

Iron Horse RV and Trailers is currently looking to add an experienced Service Writer to our service department.

Our Commitment to You:

• Hourly pay plus aggressive commission plan
• 401(k) with matching plan
• Health Insurance (Medical, Dental, & Vision)
• Paid Time Off
• Employee Discounts
• A Professional And Respectful Work Environment

Your Commitment To Us:

Applicants with knowledge of trailer/rv repair or previous service department experience are preferred. Must be able to work Saturdays and be comfortable working in a fast paced environment. Must have good communication and customer service skills.

Job Responsibilities Include:

• Consult and understand customer needs for the mechanics.
• Serve as the primary point of contact for service, warranty, and repair matters.
• Prioritize required services, and offer options.
• Set and manage the expectations of the service delivery for both the customers and technicians.
• Keep the customer updated on repair needs and completion times.

Pay depends on experience. Please submit resume or apply in person with resume.

Job Type: Full-time

Pay: $14.00 - $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Day range:

• Weekends as needed

Shift:

• 8 hour shift
• Day shift

People with a criminal record are encouraged to apply

License/Certification:

• Driver's License (Preferred)

Work Location: In person