Technical Training Manager leads the design and delivery of technical training programs. Determines training objectives by conducting analysis of overall needs and specific skill or knowledge gaps. Being a Technical Training Manager manages the development of training programs and materials including outlines, text, handouts, hands on exercises, and training evaluations. Establishes processes to monitor results and collect feedback on training instructors to determine effectiveness and identify areas for improvement. Additionally, Technical Training Manager assesses and manages any contractors utilized to deliver specialized training. May manage IT, product, or equipment training depending on the industry and setting. Requires a bachelor's degree. Typically reports to an director. The Technical Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Technical Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2024 Salary.com)
This position will plan, direct, and coordinate the technical procedures, technical training activities, and staff. MonoSol is currently in the process of reviewing and enhancing all of its operational procedures to focus on Safety, Quality, Productivity, and Consistency. This position will lead a cross-functional team to enhance production procedures and a team of technical trainers to ensure all our production team members are trained effectively.
Primary Responsibilities
Process Design Engineering
Contribute to the analysis of information and the specification of the methods and process steps, as well as the plant, machinery, and equipment, required to design and continuously improve manufacturing or materials processes and process systems to deliver the end product within specified cost and quality parameters.
Improvement/Innovation
Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them.
Document Preparation
Organize and prepare complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for special reports.
Work Scheduling and Allocation
Develop short- or medium-term work schedules in order to achieve planned commitments. Approve overtime or use additional resources as needed.
Health, Safety, and Environment
Monitor and review performance against environmental, health, safety, and Security (EHS&S) key performance indicators (KPIs) and patterns of behavior within the area of responsibility. Take action to improve performance and to resolve noncompliance with the organization's EHS&S policies, procedures, and mandatory instructions.
Leadership and Direction
Communicate the local action plan; explain how this relates to the function's strategy and action plan and to the broader organization's mission and vision; motivate people to achieve local business goals.
Performance Management
Develop and propose own performance objectives; take appropriate actions to ensure achievement of agreed objectives, using the organization's performance management systems to improve personal performance. Manage and report on team performance; set appropriate performance objectives for direct reports or project/account team members and hold people accountable for achieving them, taking appropriate corrective action where necessary to ensure the achievement of team/personal objectives.
Operational Compliance
Identify, within the team, instances of noncompliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these instances and escalating issues as appropriate.
Behavioral Competencies
Optimizes Work Processes
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement.
Plans and Aligns
Plans and prioritizes work to meet commitments aligned with organizational goals.
Communicates Effectively
Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Collaborates
Builds partnerships and works collaboratively with others to meet shared objectives.
Persuades
Uses compelling arguments to gain the support and commitment of others. Recognizes when compromise is necessary and shifts approach to accommodate others.
Instills Trust
Gains the confidence and trust of others through honesty, integrity, and authenticity. Builds trust by honoring commitments and by being open and honest at work.
Cultivates Innovation
Creates new and better ways for the organization to be successful.
Ensures Accountability
Holds self and others accountable to meet commitments. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.
Manages Complexity
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, consistently looks at complex issues from many angles; obtains a rich and deep understanding; swiftly cuts to the core issue; skillfully separates root causes from symptoms.
Tech Savvy
Anticipates and adopts innovations in business-building digital and technology applications.
Skills
Change Champion
Works consistently to explain what, when, where, and why of change to gain buy-in for change and procedure improvements.
Assessment
Works without supervision and provides technical guidance when required on analyzing data from multiple sources to draw appropriate conclusions and make suitable recommendations.
Perform Gap Analysis
Works with full competence to conduct gap analysis between current and future states to identify components of the overall change strategy.
Workflow Management
Works with full competence to orient work in a workflow to plan, organize, and execute the steps it takes to achieve a goal to achieve higher efficiencies.
Document Management
Works at an advanced level to use document management tools to manage, view, organize, and store documents.
Planning and Organizing
Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
Verbal Communication
Uses clear and effective verbal communications skills and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
Computer Skills
Supports business processes by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.
Demonstrated Personal Values
Qualifications
Physical Location: All Indiana locations; Portage, IN, Merrillville, IN, LaPorte, IN and Lebanon, IN, (and any new Midwest locations).
Closing
The above statements are intended to describe the general nature and level of the work being performed by employees assigned to this position. This is not intended as an exhaustive list of all responsibilities, duties, and skills required. MonoSol, LLC reserves the right to make changes to the job description whenever necessary.
Disclaimer
As part of MonoSol, LLC’s employment process, finalist candidates will be required to complete a physical, alcohol/drug test and background check prior to employment commencing. MonoSol, LLC is an equal opportunity employer. All qualified applicants will be considered without regard to race, national origin, gender, age, disability, sexual orientation, veteran status, or marital status.