Technical Training Manager jobs in Framingham, MA

RESPONSIBILITIES:
A Kforce client in Boston, MA is looking for a Training Lead to oversee the tasks of a team of Trainers and lead all aspects of the end-to-end training program including needs assessment, instructional design and development, scheduling and logistics, training delivery and training evaluation.

Summary:
The Technical Program Training Lead will work with the SI and product vendors who will provide standard training materials and will participate in the development of certain deliverables such as the training strategy and training plan. They will review vendor deliverables, provide feedback, and recommend corrections or updates to training materials as needed. They will develop updates to standard training materials to incorporate company identity and branding. The Technical Program Training Lead will also develop new and/or update existing job aids as needed and organize and provide training to end-users.

Responsibilities:
* Provide high-quality learning design consultation by utilizing multiple learning methods and innovative approaches
* Identify suitable learning delivery methods based on development needs, learning audience and organization culture
* Conduct needs assessments, develop learning strategies, and manage the design, development, and review of course materials, job aids, resource documentation and performance support tools
* Coordinate an agency Train-the-Trainer program to be delivered by the SI vendor, and provide coaching, guidance, and feedback to Trainers throughout the program
* Directly manage all aspects of the Training Plan implementation including but not limited to facilities coordination, trainer management, and equipment logistics
* Work with QA and Test Lead to ensure accessibility of all training materials
* Develop the measurement strategy for gauging learner and business impact of learning interventions
* Work with agencies to provide post-implementation support, identify issues, and mitigate risks

REQUIREMENTS:
* Bachelor's degree (Master's preferred) in Adult Education, Educational Technology, Instructional Design or Performance Improvement
* 5-7 years of experience in the planning, analysis, design, development, implementation, and evaluation of training programs
* Experience in designing and delivering training programs in large-scale organizations
* Understanding of adult learning principles, performance improvement interventions, and instructional design
* Ability to lead and collaborate with clients/stakeholders on the assessment, design, development and delivery of learning and performance solutions that align with strategic business needs
* Ability to conduct needs assessments and evaluation training effectiveness through various methods
* Ability to supervise, coach and motivate others and provide timely, effective feedback
* Experience in using Office 365 tools
* Experience with learning management systems (LMS) or other training delivery platforms
* Understanding in the use of virtual meeting tools and advanced collaboration features
* Familiarity with project management methodologies, particularly in the context of training program development and implementation

Preferred:
* Experience with multimedia and instructional design tools such as Captivate, Camtasia, and Snagit
* Experience with project-related tools such as Test Director, JIRA, and Confluence

Training leadership experience in large organizations with the following Financials characteristics:
* Sophisticated Chart of Accounts to support budget controls and reporting across multiple units or organizations
* GAAP reporting
* Federal Grants Management
* Project Management
* Asset and Inventory Tracking and Management
* Procurement and Contracting
* Billing and Accounts Receivable
* Data Reporting and Analytics

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.