Technical Trainer, Sr. jobs in Waldorf, MD

Alpha Omega Integration LLC is an award-winning Federal IT Solutions provider. Since its inception in September 2016, we have grown from a start-up to a $100m/year business. Alpha Omega’s growth stems from our mission focus: to make the US Government the best in the world. We achieve that via advanced capabilities in the areas of Design & Product Management, DevSecOps & Cloud Engineering, Intelligent Automation, and Cybersecurity.  

Our consistent growth has fostered a series of accolades including Inc. 5000 and Washington Technology’s Fast 50 awards for five consecutive years, Virginia Business Best Places to Work ten years in a row, and Maryland Technology Council's 2022 Government Contract of the Year over $50 Million Dollars award, to name a few. 

We are seeking passionate federal IT professionals to join our team.  

Come support our nation’s government agencies and make a difference! 

Why Us?  

We have H.E.A.R.T.! Alpha Omega's Core Values – (H) harmony, (E) engagement, (A) accountability, (R) resourcefulness, and (T) tenacity- collectively are an acrostic reminder of the values that guide the work we do.  

We foster a culture that recognizes and rewards hard work. Our H.E.A.R.T. program invites colleagues and managers from across the organization to recognize each other for living out our core values. Spotlighted employees enjoy a detailed nomination about their core-values-aligned actions which are then shared with their manager. 

Ready to embark on a rewarding, challenging, and fulfilling career in the Federal IT Solutions space? Do you have an interest in supporting clients with a mission of Public Diplomacy?

Come grow with us!  

Job Title: Technical Trainer
Work Location: Washington, DC & Remote (onsite 3 days a week required)
Clearance Required: Secret, US Citizen

Responsibilities:

• Conducts training sessions via virtual seminars, presentations, group activities, in-person workshops, discussions, lectures and hands-on tutorials for ECA staff and implementing partner organizations
• Conducts role-based training and educates staff in use of multiple desktop applications and software such as Microsoft Office as well as client-specific applications
• Leads the development and modification of training programs and instructional materials and delivery models for the International Visitor Leadership Program (IVLP) implementing partners
• Additional certification in training (e.g. Certified Technical Trainer) is a plus
• Strategically identifies role-based training needs and develops, organizes, and evaluates training programs
• Identifies and connects ECA with relevant Contractor SME expertise in a wide range of technology areas to ensure trainings are effective, up-to-date and consistently improve over time
• Acts as Tier II application support as needed to manage close out of complex issues to resolution
• Ability to learn custom applications and programs to best support customers
• Some local, domestic and/or international travel may be required
• Demonstrated strong written and verbal communication skills
• Willingness to learn about our customer programs and provide excellent service to program participants
• Provide supplemental training as needed to meet customer needs

Preferred Experience/Skills:

• 4 years Training Experience
• Experience working on the International Visitor Leadership Program (IVLP) or other ECA exchange program(s)

Preferred Certifications (at least 1):

• Certified Professional in Training Management (CPTM)
• Certified Technical Training Specialist (CTTS)

Alpha Omega Integration, LLC (Alpha Omega) is committed to the development of a creative, diverse, and inclusive work environment.  In accordance with the law and our organizational values, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, Veteran Status, or any other characteristic protected by law (referred to as "protected status)”.  Final hiring decisions at Alpha Omega will be based on merit, qualifications, and abilities.   

Black, Indigenous, and People of Color (BIPOC), LGBTQIA, women, people over 40, and differently-abled folks are strongly encouraged to apply.