Technical Trainer, Sr. jobs in Buffalo, NY

• Conduct investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and procedures
• Communicate regularly regarding pending investigations and provides timely investigation reports with supporting documentation for all completed investigations
• Use effective interviewing and documentation techniques and utilize the designated online case management tool for tracking
• Partner with Legal team in conducting investigations and HR leaders to provide counsel and facilitate prompt and effective resolution of workplace concerns
• Create and update HR policies and procedures that pertain to employee relations; conduct trainings on compliance with policies and procedures
• Analyze employee relations trends with Leadership and help develop proactive strategies, solutions, programs and policies
• Develop effective relationships with HR Business Partners to promote positive employee relations throughout the organization to ensure a high level of employee satisfaction and engagement
• Participate in projects led by the Employee and Labor Relations team as needed

• Bachelor's Degree and/or minimum 5 years' experience in employee relations, investigations, employment law, and disciplinary actions; Master's Degree preferred
• Knowledge of federal, state and local laws, statutes, which govern employment policies and practices
• Thorough understanding and application of internal and external HR principles, concepts, practices and standards
• Experience successfully implementing programs across geographically distributed teams
• Ability to build strong working relationships across all levels of the organization, including remote areas
• Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment
• Outstanding written and verbal communication skills; must be an articulate and persuasive communicator
• Ability to objectively coach employees and management through complex, difficult, and emotional issues
• Strong business acumen
• Evidence of exceptional ability

• 95% investigation work and 5% relationship building, collaboration

The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.