Technical Trainer, Sr. jobs in Bergenfield, NJ

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

We are seeking a Sr Agile Technical Program Manager, reporting directly to the Sr. Manager, Technical Program Management to lead, manage, and deliver technology-focused projects and programs targeted explicitly at enabling delivery of content through our pipeline and/or supporting our service architecture and tools.

In this role, you will manage complex technical projects and programs related to cloud account management, developer tooling, and much more, from the planning phase through delivery and support. The right person for this role is not only passionate about "actions over words" but wants to be a part of shaping how our internal engineering teams deliver scalable, and consistent deliverables. The right candidate should be focused on proactively removing impediments from the project, communicating clearly, and reliably providing relevant reporting at both the team and executive level. In this role, you will be expected to:

• Manage delivery of large, high-impact programs aimed at improving operational efficiencies for our Engineering Teams.
• Coordinate cross-organization stakeholders to align our Cloud account management strategy, operationalize established best practices, and provide support and training to maintain account hygiene.
• Translate complex technical information into clear, concise narratives for executives and stakeholders, enabling informed decision-making and alignment with strategic goals
• Align stakeholders from diverse areas of the organization, ensuring unified project goals and successful outcomes
• Ensure all technical projects are understood, documented, and progressing with complete and regular visibility of all timelines, status, progress, dependencies, risks, opportunities, etc.
• Ensure all work is captured, vetted, planned, and tracked within JIRA, according to established practices
• Create, document, operationalize, and maintain technical program management processes
• Act like an owner. Take initiative over found opportunities within our org and lead solution architecture through completion
• Be an advocate, subject matter expert, and coach for agile methodologies and practices and their specific application to our technology and business domain
• Identify technical dependencies and challenges. Evaluate and collaborate with Engineering Leadership to implement technical solutions.

Qualifications

Basic Requirements:

• Bachelor's degree in Software Development, IT/IS Management, Engineering, or equivalent experience required
• 3 years experience in a role demonstrating strong technical, operational, and analytical skills
• Demonstrated experience completing projects using agile technical project management principles
• Extensive experience in Atlassian tools such as Jira and Confluence, leveraging them to manage projects and facilitate collaboration among teams
• Proficient in creating visually engaging and informative "walking" decks and communicating complex ideas to stakeholders in a clear and compelling manner
• Technical knowledge. Able to contribute to technical design discussions.
• Comfortable working with all levels of the organization including senior executives
• Proven ability to influence seniors and peers without direct authority; experience leading cross-functional initiatives with multiple stakeholders
• Talented communicator who skillfully facilitates team collaboration and execution from planning to project launch, with both business and technical teams
• Self-driven, detail-oriented leader who actively works to remove barriers to achieving results
• Proactive change maker, identifying opportunities for improvement in team and project processes, aligning stakeholders to make positive changes, and successfully coaching teams to adopt them
• Successful stakeholder management in highly collaborative, multi-disciplinary development teams

Desired Characteristics:

• Certified Scrum Master
• Certified Scaled Agile Framework (SAFe) Agilist
• Experience with Power BI or similar data visualization tools, with the ability to create insightful reports and dashboards.
• Familiarity with major cloud platforms like AWS, Azure, or Google Cloud, including their billing and account management systems.
• 5 years program, product, related management experience in development management, gathering client requirements, writing product and/or technical specifications, working with development teams, and managing product roadmaps as well as launches
• Experienced in defining and measuring success for process improvements and project or feature launches

Additional Requirements:

• Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee's residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $110,000 - $140,000 base salary only

We are accepting applications for this position on an ongoing basis.

Additional Information

NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing .