Technical Trainer, Sr. jobs in Albany, NY

Job Description

Aramark Healthcare is looking for a Training Sr Specialist who is ready to lead passionate teammates and make an impact. As a Training Sr Specialist, you'll be responsible for training all facilities (Environmental Services and Patient Services Associates) employees at your location to ensure that Aramark processes are learned, practiced, and welcomed by clients and customers. You'll also oversee training and safety programs for multiple departments, in addition to leading cultural workforce development for all salaried and hourly employees. 

COMPENSATION: The salary range for this position ranges from $70,000 to $75,000 depending on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark’s good faith and reasonable estimate of the range of compensation for this position as of the time of posting.

If hired, employee will be in an “at-will position” and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factors.

Job Responsibilities

• Develops content, curriculum and facilitates training classes for Environmental Services Department and Patient Services Associate's including group classes, one to one training and spot training. 
• Updates Policies and Procedures for cleaning and in-services staff. 
• Monitors effectiveness of departmental training by rounding on employees and making operational observations.  
• Responsible and accountable for ensuring the management team's continuing education stays up to date.   
• Facilities safety training for staff ensures compliance with client and Aramark safety programs, serves as point of contact for safety related claims and issues.  
• Maintains friendly, efficient, positive customer service attitude toward customers, clients, and co-workers. 
• Provides effective feedback to both employee and the management team. 
• Demonstrates professionalism and courtesy when answering/responding to all calls and requests. 
• Ensures employees comply with JCAHO, OSHA, Aramark, hospital, and infection control. 
• Provides employees with checklists, guidebooks, or other training material to ensure proper procedures and processes are followed. 
• Assists in enhancing productivity and efficient operations of the department. 
• Demonstrates commitment to professional growth and competence by adherence to policies. 
   

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. 

Qualifications

Ideal candidates will possess a bachelor's degree, plus a minimum of 2 years of management and training experience dealing with an hourly and salaried population.  

• Healthcare experience AND/OR contract management experience preferred. 
• Environmental Services and/or Facilities background is preferred. 
• Technical Safety Knowledge required.  
• A strong understanding of LEAN principles and practices is highly preferred.  
• Organizational Development background preferred.  
• Strong customer orientations is required for success in this position. 
• Will be skilled in directing and motivating the staff; have knowledge of infection control techniques. 
• Provide effective oral and written communication skills, having the ability to work well with others at all levels. 
• Must have detailed organization and prioritizing skills with the ability to train; teach, demonstrate and follow-up on all assignments, when necessary. 
• Able to define problems, collect data, establish facts, and draw valid conclusions. 
• Can interpret and follow technical instructions and complete assignments timely, showing a sense of urgency. 

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Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.