Technical Trainer jobs in Olympia, WA
Technical Trainer creates and conducts technical training programs. Determines training objectives. Being a Technical Trainer writes training programs, including outline, text, handouts, and tests, and designs laboratory exercises. Lectures on the safety, installation, programming, maintenance, and repair of software, machinery, and equipment. Additionally, Technical Trainer administers written and practical exams and writes performance reports to evaluate trainees' performance. Requires a bachelor's degree. Typically reports to a manager. The Technical Trainer occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be a Technical Trainer typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)
Recently Added Technical Trainer jobs
IT Technician Level 1
- Intelligent Technical Solutions
-
Olympia, WA
FULL_TIME
-
Job Description:We are seeking a problem solver and team player, with good customer service skills, who is a detail - oriented IT Technician to join our growing team. As an IT Technician at Intelligent Technical Solutions, you are responsible to help us support our clients providing a world class service within our SLA's using a passionate and positive approach to the job. You will be responsible in playing a key role in providing local onsite support, taking of calls, and working support tickets for our clients. You will also be updating systems, troubleshoot problems, and provide hands-on support for IT issues within our organization.
Job Responsibilities:- Provide onsite support to our clients within Olympia and nearby remote locations.
- Assist with Windows/Mac operating system support within a business environment, mobile device support, desktop support problems, Internet troubleshooting, network support, printing issues, proactive maintenance tasks, and end user software installation.
- Diagnose, document, and resolve technical issues within the employee’s level of experience and knowledge.
- Assist in Office 365 Troubleshooting and with 3rd party application support.
- Provide a superior user experience during each interaction with the client, whether communicating with them by phone, chat over their workstation, email, or face-to-face.
- Instruct users with best practices for maintaining a secure PC environment.
- Escalate issues outside the technician’s level of knowledge and experience, including most server and networking issues, as appropriate and after completing as much troubleshooting as possible.
- Use internal and external knowledge bases and resources to research issues independently, including vetting of external sources to ensure accuracy of data.
- Report to Team Lead for support related work and maintain good documentation of tasks.
- Work with your team interactively to brainstorm, share ideas, and gain knowledge to help obtain resolution for more complicated client issues.
Job Qualifications:- Experience troubleshooting issues that arise with both Windows and Mac Operating Systems.
- One (1) year of Helpdesk support or similar experience or and AAS in Computer Network Administration or related degree.
- Background in troubleshooting application issues, experience with automated PC deployments/imaging tools and user profile setups/migration.
- Familiarity with Firewall, Switch and Network architecture and troubleshooting procedures.
- Experience supporting Office 365 & MS Office 2010-2016 versions, Adobe, Active Directory, backup, Endpoint protection tools, Line of Business apps, mobile devices, and other standard business application support.
- If you have experience with Managed Service Providers (MSPs), that's a plus!
- A valid driver's license and vehicle that you can use for traveling to and from clients' offices and our offices.
Job KPI's:- >80% utilization
- >33% First Touch Close
- >94 NPS
Compensation:Pay rates start at $19/hour and vary by experience and location.Pay increase depends on acquisition of certificates. Technicians are expected to take the company sponsored certification at least once every six months upon hiring.(Example certifications: CompTIA Security , CompTIA Network , Microsoft MCDST or MCP.)Benefits:- Paid US Holiday
- Paid Time Off
- Comprehensive Health Plans
- Life and Accident Insurance
- Accident and Disability Coverage
- Company-paid training and certification
- Retirement Security
- Health & Wellness Program
- Salary Advancement
Please answer in your cover letter (Note: No cover letter required, Just answer these questions and attach them in the CL area):- Are you currently living in Olympia, WA?
- Please provide your salary expectations. Don't say negotiable, please enter a $ range (per hour).
- Do you have a valid driver's license and a vehicle to use?
- Are you willing to travel to and from our client's office and our office?
- What tech certifications do you have under your belt? (Required)
- Have you worked FOR an MSP? If so, please tell us how many years and what your experience was like.
How to apply:
Click/Follow this link: https://grnh.se/8c0b1c773us - 10 Days Ago
Client Account Manager
- Intelligent Technical Solutions
-
Olympia, WA
FULL_TIME
- Job Description:As a Client Account Manager at Intelligent Technical Solutions, you are expected to have the ability to understand technological solutions for clients while understanding the relations...
- 2 Days Ago
IT Technician Level 1 (FT)
- Intelligent Technical Solutions
-
Olympia, WA
FULL_TIME
- Job Description:We are seeking a problem solver and team player, with good customer service skills, who is a detail - oriented IT Technician to join our growing team. As an IT Technician at Intelligen...
- 1 Month Ago
Helpdesk Engineer (Olympia, WA)
- Intelligent Technical Solutions
-
Olympia, WA
FULL_TIME
- Job Description:As an IT Helpdesk Engineer Tier 1.5/2 at Intelligent Technical Solutions, you are responsible to help us support our clients providing a world class service within our SLA's using a pa...
- 22 Days Ago
IT Helpdesk Field Technician (Olympia, WA)
- Intelligent Technical Solutions
-
Olympia, WA
FULL_TIME
- Job Description:As an IT Helpdesk Field Technician here at Intelligent Technical Solutions, you are responsible to help us support our clients by providing world class service within our SLAs, using a...
- 23 Days Ago
IT Technician
- Intelligent Technical Solutions
-
Olympia, WA
FULL_TIME
- Position: IT Technician (Olympia, WA)Job Description:Join Intelligent Technical Solutions, a dynamic and growing company, as our IT Technician Tier 1.5. We're looking for a collaborative problem-solve...
- 26 Days Ago
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0 Technical Trainer jobs found in Olympia, WA area
Fleet Maintenance Supervisor
- Intercity Transit
-
Olympia, WA
- Salary : $103,480.00 - $139,713.60 Annually Location : 510 Pattison Street SE Olympia, WA 98501 Job Type: Full-Time Job ...
- 4/18/2024 12:00:00 AM
Gaming Director
- Nisqually Red Wind Casino
-
Olympia, WA
- Benefits of Working at Nisqually Red Wind Casino Include : FREE Medical/Dental/Vision (Spouse and dependent coverage is ...
- 4/18/2024 12:00:00 AM
Quality Assurance/Continuous Quality Improvement Program Administrator (WMS2) - Olympia / Hybrid
- State of Washington
-
Olympia, WA
- Our vision is to ensure that "Washington state's children and youth grow up safe and healthy-thriving physically, emotio...
- 4/18/2024 12:00:00 AM
Police Lieutenant (Internal Only)
- City of Lacey
-
Lacey, WA
- Police Lieutenant (Internal Only) Print (https://www.governmentjobs.com/careers/laceywa/jobs/newprint/4443230) Apply ? P...
- 4/18/2024 12:00:00 AM
Dynamics 365 Architect
- TriOptus
-
Olympia, WA
- Title: Dynamics 365 Architect Duration: 12 Months (1 Year) Location: Olympia, WA Experience integrating systems with Dyn...
- 4/17/2024 12:00:00 AM
EHS Manager
- Hiring Now!
-
Olympia, WA
- Description:Our client is currently seeking an Sr. EHS Manager in the Portland, OR area. A relocation sign on bonus is a...
- 4/17/2024 12:00:00 AM
Cybersecurity and Network Administration Adjunct Professor
- South Puget Sound Community College
-
Olympia, WA
- Salary: See Position Description Location : Olympia Main Campus, WA Job Type: Adjunct Job Number: ADJ-228 Division: Inst...
- 4/17/2024 12:00:00 AM
Engineering Manager, Cloud Traffic
- Confluent
-
Olympia, WA
- Confluent is pioneering a fundamentally new category of data infrastructure focused on data in motion. Have you ever fou...
- 4/17/2024 12:00:00 AM
About Olympia, Washington
Olympia is the capital of the U.S. state of Washington and the county seat of Thurston County. European settlers claimed the area in 1846, with the Treaty of Medicine Creek initiated in 1854, and the Treaty of Olympia initiated in January 1856.
Olympia was incorporated as a town on January 28, 1859, and as a City in 1882. The population was 46,479 as of the 2010 census, making it the 24th largest city in the state. The city borders Lacey to the east and Tumwater to the south. Olympia is a cultural center of the southern Puget Sound region. Olympia is located 60 miles (100 km) southwest of Seat...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Trainer jobs
$75,723 to $95,913
Olympia, Washington area prices
were up 2.9% from a year ago
were up 2.9% from a year ago
What does a Technical Trainer do?
Technical Trainer in Ogden, UT
Technical trainers can be hired as freelancers for a particular training program or as permanent employees that will have a say in shaping your training culture and strategy.
December 22, 2019
Technical Trainer in Reno, NV
The trainer is expected to offer suggestions and new ideas to improve the quality and effectiveness of training classes.
February 09, 2020
Technical Trainer in Providence, RI
We offer a fun-loving, technical-centric and innovative environment for our staff to learn and grow.
January 30, 2020