Technical Support Supervisor jobs in the United States

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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RN/HOUSE SUPERVISOR
  • Supervisor
  • Rochester, IN FULL_TIME
  • About Woodlawn Health: Woodlawn Health is located in Fulton and Marshall County, Indiana. We are a rural health system earning the right to care for our community! Our flagship hospital and three rural clinics are located in Rochester, Indiana. We also have clinics in Akron and Argos, Indiana.

    Our Mission is to provide excellent healthcare services by highly skilled staff in a compassionate and caring manner. We know that our employees are essential to the care we provide! When you join the Woodlawn Family, you have opportunities to bring your family to events such as breakfast with the Easter Bunny, Woodlawn Picnic, and other things throughout the year.

    Our core values are as follows: Courtesy, Respect, Caring, Professionalism, Confidentiality, Integrity, and Accountability.

     

    PRIMARY DUTIES:

    • Assumes the responsibility of being the highest ranking administrative person in charge of the facility when other higher ranking administrators are not in house.
    • Assesses, evaluates, intervenes on inpatient wound care needs of patients.
    • Assists in the monthly scheduling process as needed. Determines adequate staffing coverage on the nursing units is maintained to the best level possible by assessing the number and level of personnel needed to provide quality patient care. Adjusts staffing and assignments appropriately by calling in or sending home staff as deemed necessary.
    • Other duties as needed.

    EDUCATIONAL REQUIREMENTS AND QUALIFICATIONS:

    • Currently licensed in the state of Indiana as an RN. Maintains this licensure and provides any licensure renewals or changes to Human Resources.
    • For the Wound Care Specialist role, a master’s degree in nursing and wound certification is required.
    • Must possess Basic Life Support certification or obtain prior to providing direct patient care. Maintains BLS certification per hospital policy.
    • Must possess and maintain Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Neonatal Resuscitation Program (NRP) certification or be willing to obtain within reasonable time frame after hire.
    • Temperature, Airway, Blood pressure, Lab work, Emotional support (S.T.A.B.L.E.) certification is desirable but not required.

    Shift: Nights

    WOODLAWN HEALTH OFFERS:

    • Tuition Assistance
    • Loan Forgiveness
    • Certification Pay
    • Low nurse patient ratios
    • Free education/training
  • Just Posted

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Technical Support Supervisor
  • Cracker Barrel Old Country Store, Inc.
  • Lebanon, TN OTHER
  • Overview At Cracker Barrel, our mission is Pleasing People. This is evident from the moment you walk through our doors, with the first smile that greets you, from the items in our retail store to the ...
  • 20 Days Ago

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Technical Support Supervisor
  • Solaredge
  • Roseville, CA FULL_TIME
  • Power the Future with us! SolarEdge (NASDAQ: SEDG), is a global leader in high-performance smart energy technology, with over 5000 employees, offices in 34 countries, and millions of products installe...
  • 21 Days Ago

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Supervisor of Technical Support (Hybrid)
  • Parata Systems
  • Durham, NC FULL_TIME
  • The Supervisor of Technical Support is responsible for supporting all day-to-day operations of Parata's Technical Assistance Center (PTAC). The Supervisor's primary duties include managing case escala...
  • 22 Days Ago

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Technical Support Services Supervisor
  • ALLO Communications
  • Lincoln, NE FULL_TIME
  • At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're pas...
  • 2 Days Ago

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Mechanic Technical Support Supervisor
  • Transdev
  • Herndon, VA FULL_TIME
  • Technical Support Specialist Job Description OVERVIEW: The Technical Support Supervisor accountability entails the oversight of inspection, disassembly, repair, assembly, troubleshooting and/or instal...
  • 2 Days Ago

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Application Systems Analyst
  • Chickasaw Nation Industries, Inc. (CNI)
  • Rockville, MD
  • It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and ...
  • 3/28/2024 12:00:00 AM

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Systems Specialist II
  • Albireo Energy
  • Sterling, VA
  • This position is responsible for assisting in the operation of the department. An individual in this position will be ex...
  • 3/27/2024 12:00:00 AM

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Systems Specialist II
  • Albireo Energy, LLC
  • Sterling, VA
  • This position is responsible for assisting in the operation of the department. An individual in this position will be ex...
  • 3/27/2024 12:00:00 AM

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Linux Systems Engineer II
  • George Washington University
  • Rockville, MD
  • Posting Details I. JOB OVERVIEW Job Description Summary: The Biostatistics Center (BSC) of the Milken Institute School o...
  • 3/27/2024 12:00:00 AM

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Service Desk Specialist
  • Marathon TS
  • Reston, VA
  • A Computer Network Specialist II is the full performance level of work planning, integrating and maintaining software an...
  • 3/26/2024 12:00:00 AM

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Linux Systems Engineer II
  • George Washington University
  • Rockville, MD
  • I. JOB OVERVIEW Job Description Summary: The Biostatistics Center (BSC) of the Milken Institute School of Public Health ...
  • 3/26/2024 12:00:00 AM

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Sr. Systems Engineer
  • PrideStaff
  • Chantilly, VA
  • Job Description Job Description Our incredible client in Chantilly is looking for a Senior Systems Engineer. Under the s...
  • 3/25/2024 12:00:00 AM

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Salesforce Administrator (Technical)
  • George Mason University
  • Fairfax, VA
  • Department: Information Technology Classification: Info Technology Spec 2 Job Category: Classified Staff Job Type: Full-...
  • 3/25/2024 12:00:00 AM

Income Estimation for Technical Support Supervisor jobs
$67,620 to $94,158