Technical Support Supervisor jobs in Vincennes, IN

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Production Supervisor
  • Vuteq Operations Support Center
  • Princeton, IN FULL_TIME
  • Position Title: Production Supervisor

    Openings - one on Gold shift

    Core schedule Gold shift: (Nights Monday to Friday 6:45 pm - 4 am)

    Must be able to work additional hours and overtime. Mandatory overtime varies per day. Saturdays and Sundays may be required to work when needed.

    • Safe, clean, climate-controlled environment
    • Family friendly company
    • Inexpensive benefits
    • Opportunity for advancement

    POSITION SUMMARY

    Vuteq is an automotive supplier for a major automotive manufacturer located in the Princeton, IN area. We are looking for a strong team player with project management and/or new programs experience, preferably in the automotive industry. Candidates should possess strong communication skills, computer skills including Microsoft Excel, Outlook, and AutoCAD.

    Duties and Responsibilities:

    Provide leadership and safely meet production goals of the Princeton, Indiana plant. Duties include but are not limited to:

    • Oversee and maintain production floor.
    • Schedule Team Member assignments each day.
    • Ensure Team Members are trained properly.
    • Track team Key Performance Indicators (KPIs) for safety, quality, productivity.
    • Countermeasure KPIs for quality defects, performance, safety, productivity issues.
    • Implement Kaizens in assigned area(s) and promote continuous improvement (including new ideas, projects, and practices).
    • Interprets company policies, procedures, and practices to workers.
    • Interprets customer specifications to ensure products being produced meets those specifications.
    • Monitor safety and enforce safety protocol in assigned area.
    • Oversee Team Leader performance.
    • Monitor training schedules/proficiency charts for daily processes and unusual conditions and ensure due dates are met.
    • Oversee TPM/PM (daily checks) on equipment.
    • Approve timekeeping records for assigned group(s)
    • Approve/deny time off/PTO and follow outlined process.
    • Administer Corrective Action and coaching of Team Members
    • Act as liaison between Vuteq and customers
    • Report supplier part problems to Quality and help analyze to resolve problems or assist in solving problems.
    • Review defects at customer site if needed.
    • Oversee and maintain 5S of assigned area(s) to ensure the work environment is clean, safe, and organized.
    • Address Team Member concerns and participate in Team Member investigations.
    • Evaluate processes for improvement ideas.
    • Must communicate to management formally or informally concerns related to production and Team Members.
    • Perform other duties as assigned.

    Required Skills:

    Supervisory skills are necessary to accomplish quality/production results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling Team Members, initiating, coordinating, and enforcing systems, policies, and procedures.

    • Excellent interpersonal and communication skills required.
    • Ability to multi-task and establish priorities.
    • Ability to work in a team setting and supervise others.
    • Strong leadership skills.
    • Detail oriented
    • Strong leadership skills to be able to plan, organize, communicate, and motivate employees.
    • Strong organizations skills.
    • Strong Excel, Microsoft Outlook, Word, and PowerPoint skills required.
    • Punctual and reliable.
    • Ability to drive a fork truck in a safe manner or willing to be trained.
    • Good problem-solving skills with the ability to follow written and verbal direction.
    • Knowledge of TPS (Toyota Production System).
    • Knowledge of Environmental ISO14001 preferred.

    Education and Experience:

    • Supervisory experience required.
    • High school diploma or GED required.
    • Associate’s Degree preferred or equivalent experience (1 – 2 years)

    Job Type: Full-time

    Benefits:

    • 401(k)
    • 401(k) 4% Match
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Health insurance
    • Life insurance
    • Opportunities for advancement
    • Paid time off
    • Prescription drug insurance
    • Vision insurance

    Schedule:

    • 8 hour shift
    • Monday to Friday
    • Night shift
    • Overtime
    • Weekends as needed

    Supplemental pay types:

    • Bonus opportunities

    Application Question(s):

    • Were you referred by another employee that works at Vuteq Operations Support Center? If yes, please list the employee's name.
    • Are you able to work additional hours, overtime, and Saturdays and Sundays when needed?
    • Pay for this position is a set amount with no room for negotiation. Please respond with what your pay requirements are so we can confirm the pay VOSC set for this role meets your pay requirements.

    Education:

    • High school or equivalent (Required)

    Language:

    • English (Required)

    Shift availability:

    • Night Shift (Required)

    Work Location: In person

  • 13 Days Ago

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Supervisor, Technical Operations
  • Mediacom Communications Corporation
  • Robinson, IL FULL_TIME
  • Position: Supervisor, Technical Operations Who we are: Since 1995, Mediacom Communications has become a coast-to-coast presence with operations in 22 states and a team exceeding 4,000 people with the ...
  • 22 Days Ago

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Overnight Direct Support Professional (DSP)
  • Community Support Systems
  • Teutopolis, IL PART_TIME,FULL_TIME
  • CSS is a GREAT place to work with awesome benefits!! Are you looking for a rewarding career? Wanting to make a difference in other people's lives? We are looking for excellent full time or part-time o...
  • 11 Days Ago

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Traveling Lead Technician
  • Alliance Technical Group
  • Robinson, IL FULL_TIME
  • DescriptionAlliance Technical Group is the largest exclusive air emissions stack testing services company in the United States. Alliance Emissions Monitoring (AEM) is our Leak Detection and Repair (LD...
  • 19 Days Ago

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Registered Nurse
  • Community Support Systems
  • Teutopolis, IL FULL_TIME
  • Full-Time Nurses position open in the Rehabilitation Services Department Will work with current RNT to ensure Community Support Systems residential consumer’s medical, psychological and behavioral nee...
  • 3 Days Ago

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Purchasing Generalist
  • Vuteq Operations Support Center
  • Princeton, IN FULL_TIME
  • Position Title: Purchasing Generalist Core schedule Blue Shift (Days Monday to Friday 6:30 am - 3:30 pm). Must be able to work additional hours and overtime. Mandatory overtime varies per day. Occasio...
  • 1 Month Ago

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0 Technical Support Supervisor jobs found in Vincennes, IN area

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Sr Environ Health & Safety Specialist
  • The Hershey Company
  • Robinson, IL
  • Job Location: Robinson, IL Summary: The Hershey Company Robinson plant is a non-union plant producing products such as P...
  • 4/19/2024 12:00:00 AM

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2nd Shift Maintenance Supervisor
  • The Hershey Company
  • Robinson, IL
  • Job Location: Robinson, IL Please note that this position will supervise the 2nd shift which runs from 2:00pm - 10:00pm....
  • 4/19/2024 12:00:00 AM

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Diesel Mechanic Technician
  • Ryder System
  • Jasper, IN
  • Position Description Torque by Ryder is Immediately hiring a Permanent Full Time Experienced Mobile Diesel Technician to...
  • 4/19/2024 12:00:00 AM

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Center Quality Assurance Supervisor at Vincennes
  • Join Parachute
  • Vincennes, IN
  • Who Are We? Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into...
  • 4/18/2024 12:00:00 AM

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MFG Assistant Manager (Night Shift)
  • Toyota Boshoku America Inc
  • Lawrenceville, IL
  • I. General Summary: Manage and lead Manufacturing department group leaders, team leaders, and team members for assigned ...
  • 4/18/2024 12:00:00 AM

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Electrical Technician
  • Hiring Now!
  • Washington, IN
  • Perdue Foods is part of Perdue Farms, a family-owned company heading into its second century of growth and innovation. W...
  • 4/17/2024 12:00:00 AM

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MFG Assistant Manager (Night Shift)
  • Toyota Boshoku America, Inc
  • Lawrenceville, IL
  • I. General Summary: Manage and lead Manufacturing department group leaders, team leaders, and team members for assigned ...
  • 4/15/2024 12:00:00 AM

Vincennes is a city in and the county seat of Knox County, Indiana, United States. It is located on the lower Wabash River in the southwestern part of the state, nearly halfway between Evansville and Terre Haute. Founded in 1732 by French fur traders, notably, François-Marie Bissot, Sieur de Vincennes for whom the Fort was named, Vincennes is the oldest continually-inhabited European settlement in Indiana and one of the oldest settlements west of the Appalachians. According to the 2010 census, its population was 18,423, a decrease of 1.5% from 18,701 in 2000. Vincennes is the principal city o...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$61,427 to $85,531
Vincennes, Indiana area prices
were up 1.3% from a year ago

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