Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Position Title: Production Supervisor
Openings - one on Gold shift
Core schedule Gold shift: (Nights Monday to Friday 6:45 pm - 4 am)
Must be able to work additional hours and overtime. Mandatory overtime varies per day. Saturdays and Sundays may be required to work when needed.
POSITION SUMMARY
Vuteq is an automotive supplier for a major automotive manufacturer located in the Princeton, IN area. We are looking for a strong team player with project management and/or new programs experience, preferably in the automotive industry. Candidates should possess strong communication skills, computer skills including Microsoft Excel, Outlook, and AutoCAD.
Duties and Responsibilities:
Provide leadership and safely meet production goals of the Princeton, Indiana plant. Duties include but are not limited to:
Required Skills:
Supervisory skills are necessary to accomplish quality/production results by communicating job expectations; planning, monitoring, and appraising job results; coaching and counseling Team Members, initiating, coordinating, and enforcing systems, policies, and procedures.
Education and Experience:
Job Type: Full-time
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Shift availability:
Work Location: In person
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