Technical Support Supervisor jobs in Vermont

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Technical Support
  • Computech Corporation
  • Essex, VT FULL_TIME
  • Job DescriptionJob description:Site Survey’s (LAN/WAN)Data CablingLoading of a supplied configurationBasic rack and stack installation of Cisco IPT equipment that doesn’t include onsite stagingCapable of Tone & Tag and punchdown and demarc extensionsInstallation of LAN/WAN Network Equipment (routers, switches, etc.)Data Cable test results (if required)Deliverables such as digital pictures (if requested)Smarthands Testing and Turn Up of Equipment installedAssisting with Cisco Unified Communications Equipment Installation – preconfigured equipment onlyAssist with Cisco and Aruba Wireless Equipment Installation– preconfigured equipment onlyExcellent communication skills
  • 14 Days Ago

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IT Technical Support Analyst
  • Copley Hospital
  • Morrisville, VT OTHER
  • Overview The Technical Support Analyst is an integral part of the IT support team who troubleshoots and resolves all organization wide IT issues. The job duties assigned to this role will include; ass...
  • 23 Days Ago

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Technical Support Specialist
  • Casella Waste Systems, Inc.
  • Rutland, VT FULL_TIME
  • Position Summary The Technical Support Specialist is responsible for providing technical support and expertise to end users of software and hardware systems. The incumbent provides effective diagnosti...
  • 15 Days Ago

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In-Person Technical Support Representative
  • Comcast
  • Bennington, VT FULL_TIME
  • Looking for a great entry level job with huge career potential? The In-Person Technical Support Representative position is a critical role for the Comcast team as you will be working directly with our...
  • 1 Month Ago

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Assistant Director of Information Systems – Technical Support Specialist
  • The University of Vermont Foundation
  • Burlington, VT FULL_TIME
  • JOB TITLE: Assistant Director of Information Systems – Technical Support Specialist REPORTS TO: Vice President and CIO (Kathleen DesJardins) EXPECTED SALARY RANGE: $65-75,000; plus the UVM Foundation’...
  • 1 Day Ago

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Substitute Teachers/Paras -- Randolph Technical Career Center
  • Randolph Technical Career Center
  • Randolph, VT PART_TIME
  • RTCCl is looking for substitutes for teachers and paraprofessionals to work on an as needed basis. We are looking for flexible and compassionate individuals to help support our students and staff. Eve...
  • 1 Month Ago

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Technical Support Supervisor
  • Metasys Technologies
  • Mundelein, IL
  • IT Support Supervisor Direct Hire On-site in Mundelein, IL with 25% regional travel Our direct client is seeking an expe...
  • 3/27/2024 12:00:00 AM

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Technical Support Specialist
  • Transition Networks, Inc.
  • ** TECHNICAL SUPPORT SPECIALIST II** **Job Category****:** SALES **Requisition Number****:** TECHN01130 Showing 1 locati...
  • 3/27/2024 12:00:00 AM

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Technical Support Expert
  • Kaseya
  • Orlando, FL
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 3/27/2024 12:00:00 AM

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Technical Support Expert
  • Kaseya
  • Orlando, FL
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 3/27/2024 12:00:00 AM

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TECHNICAL SUPPORT SPECIALIST II
  • Transition Networks, Inc.
  • ** TECHNICAL SUPPORT SPECIALIST II** **Job Category****:** SALES **Requisition Number****:** TECHN01130 Showing 1 locati...
  • 3/26/2024 12:00:00 AM

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Technical Support Specialist
  • Forsta
  • Stamford, CT
  • **Technical Support Specialist** Stamford, Connecticut Minimum Experience **Entry-level** is the new brand for the merge...
  • 3/26/2024 12:00:00 AM

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Senior Technical Support Supervisor
  • AGILANT SOLUTIONS INC.
  • Lisle, IL
  • Job Description Job Description Job Type Full Time Location IL Department Service Desk Reports to Contact Center Manager...
  • 3/24/2024 12:00:00 AM

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Desktop Support Technician
  • The Judge Group
  • South San Francisco, CA
  • Work is Sweet!'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in ...
  • 3/24/2024 12:00:00 AM

Vermont is located in the New England region of the Northeastern United States and comprises 9,614 square miles (24,900 km2), making it the 45th-largest state. It is the only state that does not have any buildings taller than 124 feet (38 m). Land comprises 9,250 square miles (24,000 km2) and water comprises 365 square miles (950 km2), making it the 43rd-largest in land area and the 47th in water area. In total area, it is larger than El Salvador and smaller than Haiti. It is the only landlocked state in New England, and it is also the easternmost and the smallest in area of all landlocked sta...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$65,118 to $90,674

Technical Support Supervisor in Kennewick, WA
The position requires experience in personnel management, budgeting, and technical support and is responsible for actively analyzing and directing the team’s efficiency.
January 08, 2020
Technical Support Supervisor in Augusta, GA
Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
December 14, 2019
Technical Support Supervisor in Las Cruces, NM
Directing daily activities of the call center, identifying/tracking site issues, working with vendors, handling customer escalations, ensuring delivery of top-notch customer satisfaction and providing coaching, career development and training to Technical Support Representatives will be critical success criteria for this role.
December 26, 2019