Technical Support Supervisor jobs in Omaha, NE
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
Airport Ramp Supervisor -UA
- GAT Airline Ground Support
-
Omaha, NE
FULL_TIME
-
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Full Time, Non-Exempt
Job Summary
The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of all services for airlines as contracted. The Ramp supervisor will take accountability for safety, operation standards, policy implementation, client relations, and financial performance for the ramp operations.
Job Responsibilities- Establishing shift assignments for both fulltime and part-time employees;
- Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
- Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
- Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
- Responsible for equipment and ensuring its safe and efficient operating status;
- Conferring with other supervisors and managers to coordinate activities with other departments;
- Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
- Ability to comply with attendance/tardiness standards.
- Able to perform under pressure and within fixed time constraints
- Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
- Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
- Ensure crews are being briefed before flights on positions to take and how flight will work
- Other duties as assigned
- Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel
- Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).
- A proven track record in supervising a business unit.
- Experience in operational planning and resource allocation.
- Working knowledge of GSE maintenance issues.
- Experience and understanding of commercial issues in aviation.
- Must have a High School diploma, GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certifications throughout employment
- Must clear an FBI fingerprint background check
- Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
- Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
- Must be physically fit to perform the duties of the job
- Willing to work outside in all types of weather conditions with exposure to loud noises
- Must be able and flexible to work variable shifts, weekends, and holiday-specific shifts to be determined
- Must be able to work extended hours on short notice during non-routine operations
- 27 Days Ago
Technical Support Representative
- TEKsystems
-
La Vista, NE
FULL_TIME
- I'm currently assisting a national financial institution in hiring 7 Hybrid Technical Support Representatives. These roles are direct placement opportunities and will service the organization in a hig...
- 20 Days Ago
Remote Technical Support
- 3450 Kyntech Services Lda.
-
Farragut, IA
FULL_TIME
- Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always...
- 1 Month Ago
Tier 1 Technical Support Representative (REMOTE NEBRASKA)
- Aureon
-
Omaha, NE
FULL_TIME
- Job Responsibilities: Inbound Telephone Support – perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commit...
- 26 Days Ago
Contact Center Technical/Customer Care Support Specialist Contact Center
- Complete Call Solutions
-
Omaha, NE
FULL_TIME
- Complete Call Solutions is looking for Client Service Specialist to be part of our team. Ideal candidates thrive in a challenging but rewarding customer focused environment, are tech savvy and have ex...
- 9 Days Ago
Event Technical Supervisor, Audio Visual - Omaha Marriott Downtown
- Encore Group
-
Omaha, NE
FULL_TIME
- Position OverviewThe Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Technical Supervisor directly leads the technical team to ensur...
- 8 Days Ago
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0 Technical Support Supervisor jobs found in Omaha, NE area
Support Technician
- Dave & Buster's, Inc.
-
Omaha, NE
- Job Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serv...
- 4/26/2024 12:00:00 AM
Data Warehouse/Governance Supervisor
- Client Resources, Inc.
-
Omaha, NE
- Data Warehouse and Data Governance Supervisor will, Set standards for database operations, programming, query processes,...
- 4/24/2024 12:00:00 AM
Data Warehouse Engineer
- Apex Systems
-
Omaha, NE
- #2020001 Data warehouse Engineer On-Site 100k-130k a years Data Warehouse and Data Governance Supervisor will, Set stand...
- 4/24/2024 12:00:00 AM
Learning Technology Manager
- Scooter's Coffee
-
Omaha, NE
- LOCATION An office-first employee is an employee within the Greater Omaha Metropolitan Area whose default work location ...
- 4/24/2024 12:00:00 AM
Field Application Specialist - HammerHead
- The Toro Company
-
Omaha, NE
- Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
- 4/23/2024 12:00:00 AM
Field Application Specialist - HammerHead
- The Toro Company
-
Council Bluffs, IA
- Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
- 4/23/2024 12:00:00 AM
Data Warehouse Engineer
- Apex Systems
-
Omaha, NE
- 2020001 Data warehouse Engineer On-Site 100k-130k a years Data Warehouse and Data Governance Supervisor will, Set standa...
- 4/22/2024 12:00:00 AM
National Applications Specialist - Automation - Remote 80% Travel
- Danaher Corporation
-
Omaha, NE
- Danaher Corporation National Applications Specialist - Automation - Remote 80% Travel in Omaha , Nebraska Wondering what...
- 4/22/2024 12:00:00 AM
About Omaha, Nebraska
Omaha (/ˈoʊməhɑː/ OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is located in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. The nation's 40th-largest city, Omaha's 2018 estimated population was 466,061.
Omaha is the anchor of the eight-county, bi-state Omaha-Council Bluffs metropolitan area. The Omaha Metropolitan Area is the 59th largest in the United States, with an estimated population of 944,316 (2018). The Omaha-Council Bluffs-Fremont, NE-IA Combined Statistical Are...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$64,478 to $89,780
Omaha, Nebraska area prices
were up 0.8% from a year ago
were up 0.8% from a year ago
What does a Technical Support Supervisor do?
Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020