Technical Support Supervisor jobs in New Orleans, LA
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
Airport Ramp Supervisor- AS
- GAT Airline Ground Support
-
Kenner, LA
FULL_TIME
-
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Full Time, Non-Exempt
Job Summary
The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of all services for airlines as contracted. The Ramp supervisor will take accountability for safety, operation standards, policy implementation, client relations, and financial performance for the ramp operations.
Job Responsibilities- Establishing shift assignments for both fulltime and part-time employees;
- Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
- Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
- Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
- Responsible for equipment and ensuring its safe and efficient operating status;
- Conferring with other supervisors and managers to coordinate activities with other departments;
- Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
- Ability to comply with attendance/tardiness standards.
- Able to perform under pressure and within fixed time constraints
- Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
- Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
- Ensure crews are being briefed before flights on positions to take and how flight will work
- Other duties as assigned
- Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel
- Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).
- A proven track record in supervising a business unit.
- Experience in operational planning and resource allocation.
- Working knowledge of GSE maintenance issues.
- Experience and understanding of commercial issues in aviation.
- Must have a High School diploma, GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certifications throughout employment
- Must clear an FBI fingerprint background check
- Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
- Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
- Must be physically fit to perform the duties of the job
- Willing to work outside in all types of weather conditions with exposure to loud noises
- Must be able and flexible to work variable shifts, weekends, and holiday-specific shifts to be determined
- Must be able to work extended hours on short notice during non-routine operations
- 17 Days Ago
Airport Customer Service Supervisor -AS
- GAT Airline Ground Support
-
Kenner, LA
FULL_TIME
- GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all fun...
- 1 Month Ago
Janitorial Supervisor (Sun-Thurs)
- LACOSTA Facility Support Services
-
Orleans, LA
FULL_TIME
- LACOSTA Facility Support Services, an MBE Corporate Plus certified contractor, has been delivering quality facility services for more than 32 years, helping customers achieve and maintain safe, clean,...
- 25 Days Ago
Technical & Simulation Support Specialist
- Adtalem Global Education
-
Orleans, LA
FULL_TIME
- Company DescriptionAbout Chamberlain University Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health ...
- 23 Days Ago
Direct Support Program Supervisor
- Sevita
-
Kenner, LA
FULL_TIME
- Program Supervisor/ House ManagerPay starts $ 11.50 to $ 13.00Are you looking for a career opportunity where you can make a difference in the lives of others? Look no further! This role is critical to...
- 25 Days Ago
Operations Support Supervisor
- Schlumberger
-
Houma, LA
OTHER
- Job Description The Operations Support Supervisor is responsible for deliver safe, efficient, and reliable PSD to customers. The Operations Support Supervisor identifies opportunities to improve servi...
- 25 Days Ago
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0 Technical Support Supervisor jobs found in New Orleans, LA area
Collection Systems Technician
- City of Kenner, LA
-
Kenner, LA
- Salary: $29,307.20 - $39,582.40 Annually Location : Kenner, LA Job Type: Full Time Job Number: 00093 Department: Waste W...
- 4/19/2024 12:00:00 AM
Registered Nurse (RN) - Emergency Department
- LCMC Health
-
New Orleans, LA
- LCMC Health We are a New Orleans-based, non-profit health system on a mission: to provide the best possible care for eve...
- 4/19/2024 12:00:00 AM
Relay Technician I, II, III, or Sr
- Entergy
-
Chalmette, LA
- Relay Technician I, II, III, or Sr Date: Mar 31, 2024 Location: New Orleans, Louisiana, United States Company: Entergy P...
- 4/19/2024 12:00:00 AM
Tax Examining Technician (Technical Services Support Technician) (12 Month Roster)
- Department Of The Treasury
-
New Orleans, LA
- Duties WHAT IS THE SBSE (Small Business Self Employed)DIVISION? A description of the business units can be found at: htt...
- 4/19/2024 12:00:00 AM
Event Technical Supervisor Audio Visual - Four Seasons Hotel New Orleans
- Encore
-
New Orleans, LA
- Position Overview- Must have technical audio, video, or lighting experience The Technical Supervisor leads floor operati...
- 4/19/2024 12:00:00 AM
I&E Design Manager
- Audubon Companies
-
Metairie, LA
- External Description Audubon is currently seeking an I E Designer to join our Team in our Metairie, LA office. The I E D...
- 4/17/2024 12:00:00 AM
Registered Nurse (RN)- Med/Surg Oncology
- LCMC Health
-
New Orleans, LA
- YOUR JOB IS MORE THAN A JOB Why a Great Place to Work: You're more than your job. Everyone is. And that's what makes you...
- 4/16/2024 12:00:00 AM
Help Desk Technician (2394)
- EDG
-
Metairie, LA
- Requisition Number: 2394 Job Title: Help Desk Technician Date Opened: 3/26/2024 Location: Metairie Industry: Corporate D...
- 4/15/2024 12:00:00 AM
About New Orleans, Louisiana
New Orleans (/ɔːrˈliːnz, ˈɔːrl(i)ənz/, locally /ˈɔːrlənz/; French: La Nouvelle-Orléans [la nuvɛlɔʁleɑ̃] (listen)) is a consolidated city-parish located along the Mississippi River in the southeastern region of the U.S. state of Louisiana. With an estimated population of 393,292 in 2017, it is the most populous city in Louisiana. A major port, New Orleans is considered an economic and commercial hub for the broader Gulf Coast region of the United States.
New Orleans is world-renowned for its distinct music, Creole cuisine, unique dialect, and its annual celebrations and festivals, most notably ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$65,427 to $91,101
New Orleans, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Technical Support Supervisor do?
Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020