Technical Support Supervisor jobs in New Jersey
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
- Synerfac Technical Staffing
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Hightstown, NJ
FULL_TIME
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A well-established pharmaceutical company is looking for a 3rd shift supervisor! The supervisor's role is the management team's front line within the distribution operations production area.
The supervisor will lead a team of staff, permanents and contractors, responsible for performance in the area of the business.
Responsibilities (Identify the duties or functions the employee would perform in this role), Tasks etc -Knowledge of Oracle, ICMS, NICLH, Paylocity -Oversee Operations, Order Fulfilment / Shipping, Inbound Import Receiving -Oversee a team of Inventory Control Specialists to process claims received from the customer -Oversee a team of Inventory Control Specialists -Scheduling outbound freight to comply with warehouse operations and capacities in conjunction with the Director - Warehouse.
- Filling customer orders and delivering them to the delivery platform in a manner that meets Company standards for safety, security, and productivity.
Qualifications - Skills & Requirements -Proven working experience in Distribution services, logistics -3 years of people management -Record of successful distribution and logistics management -Excellent analytical, problem solving and organizational skills a must -Excellent Microsoft Software skills (Excel, Word, PowerPoint, etc) -Must be fluent in English, both written and verbal.
- Ability to develop process improvements
Last updated : 2024-04-24
- Just Posted
- Synerfac Technical Staffing
-
Avenel, NJ
FULL_TIME
- Work for a manufacturer in Middlesex County as a Stockroom Supervisor: The primary duties include, but are not limited to, the following: Supervision of incoming parts from the QC Dept including stock...
- 24 Days Ago
- Synerfac Technical Staffing
-
Edison, NJ
FULL_TIME
- International Freight Forwarding Company in Edison, NJ is seeking a Direct Hire Freight Sales Support Analyst The Freight Sales Support Analyst role is a position designed to assist with the growth an...
- 1 Month Ago
- KDG Support LLC
-
Edison, NJ
FULL_TIME
- Job Title: Warehouse Supervisor Location: Edison, New Jersey Salary: $60,000 per year plus bonus About Us: We are a leading document and records management company based in New Jersey, with over three...
- 1 Month Ago
- Camden County Technical Schools
-
Sicklerville, NJ
FULL_TIME
- CAMDEN COUNTY TECHNICAL SCHOOLS POSITION DESCRIPTION TITLE: SUPERVISOR OF CURRICULUM INSTRUCTION AND ASSESSMENT GLOUCESTER TOWNSHIP AND PENNSAUKEN CAMPUSES QUALIFICATIONS: 1. Valid New Jersey Supervis...
- 1 Month Ago
- Auburn Technical Svcs Group
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Hoboken, NJ
FULL_TIME
- Job DetailsDescriptionSUMMARYThe opening would be within the Network Management area. The group is responsible for the management and oversight of provider relationships and management of the company ...
- 2 Days Ago
Technical Support Supervisor jobs at Popular Companies
- IGT
-
Egg Harbor, NJ
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- 4/26/2024 12:00:00 AM
- New England Authentic Eats (Papa Gino's/D'Angelo)
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Dedham, MA
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- Cubex LLC
-
Phoenix, AZ
- CUBEX® is a global provider of health care products and services that help animal health practices measurably reduce the...
- 4/26/2024 12:00:00 AM
- Transition Networks, Inc.
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- ** TECHNICAL SUPPORT SPECIALIST II** **Job Category****:** SALES **Requisition Number****:** TECHN01130 Showing 1 locati...
- 4/26/2024 12:00:00 AM
- AGILANT SOLUTIONS INC.
-
Port Washington, NY
- Job Description Job Description Job Type Full Time Location PW Department Service Desk Reports to Contact Center Manager...
- 4/24/2024 12:00:00 AM
- Igt
-
Egg Harbor City, NJ
- IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players acro...
- 4/23/2024 12:00:00 AM
- Agilant Solutions Inc.
-
Port Washington, NY
- Job Description Job Description Job TypeFull TimeLocationPWDepartmentService DeskReports toContact Center Manager in Por...
- 4/23/2024 12:00:00 AM
- City of Boulder
-
Boulder, CO
- It's a great time to join the City of Boulder! Application Deadline: April 30, 2024 Hiring Range: 81,744.00 - 99,840.00 ...
- 4/22/2024 12:00:00 AM