Technical Support Supervisor jobs in Modesto, CA

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Technical Support Representative
  • ReqRoute,Inc
  • Oakdale, CA FULL_TIME
  • Job title: Technical Support Representative
    Location: Oakdale, CA
    Term: Contract

    Travel Required - Transportation Mandatory (within a max of 40-50 mile range)
    Shift: Monday-Friday, 8 hour shift between 7:00am-6:00pm PST. After hours & weekend shift schedule required when requested. Shift flexibility is a requirement.


    Note: Vaccination Required

    Job Description:
    • Candidate is aware that this is X months contract and may extend as needed
    • plus weeks training at South Harbor Blvd., Santa Ana, CA 92704 by 405 FWY
    • as needed, 4 plus weeks at El Segundo and\or Long Beach\Airport Plaza
    •  once candidate is fully trained. Candidate will be assigned to proper area for coverage.
    •  Flexible hours to work or drive as needed all over OC and LA
    • Able Lift 50 LB or more (printers or other equipment as needed)
    • Drive to support and\or Cover tech that may call out on the last mins
    • Can transport equipment from one site to next site.
    • Work hours 8 AM and end 5 PM with 1 hour lunch.
    •  As needed, work after hours (Cut Over is 5PM and start late like 12PM to when project end) will get full 8 hours.
    • As needed, come in next day before 6AM Go-Live support.
    •  As needed, work on the Saturday or Sunday and take 1 or 2 days off during the week to make 40 hours week    
    Job Summary:
    • Candidate must be able to provide onsite IT support to more than 90 sites and 6,500 users located near Los Angeles & Orange county, CA. Project includes daily operational support and IT Tier 2 end user device support.
    Top Requirements:
    • Desktop & Field Support skills, customer service experience, technical troubleshooting, preferred ITIL certification
    • What experience will set candidates apart from one another? Customer service skills, end user Tier 2 device support experience, printers, technical troubleshooting ability. ***
    Primary Responsibilities:
    •  Must have a valid driver’s license, car insurance and dependable vehicle
    • Provide In-Person Corporate office and clinic onsite support for end user IT desktop support services
    • Provide laptop and desktop support for Windows devices to include software installations and end user data migrations
    • Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care and concern with each and every internal and external customer
    • Coordinates with both internal IT resources and external vendors as needed on small-scale application and hardware upgrades or installations
    • Ensures proper ticket communication protocol including announcing arrival, work performed, status and departure
    Required skills:
    • Knowledge of remote assistance tools, Active Directory, Citrix, VPN, LAN and WAN
    • Ability to problem-solve and resolve issues in a ticket management system in accordance with service level agreements
    • Strong interpersonal skills and ability to coordinate/collaborate with other technical teams to resolve issues and determine problem resolution
    Required skills
    • End-user software and hardware support in a mid-to-large size enterprise. Experience includes operating system software, desktops, laptops, tablets, smart phones, printers, telephones and cabling environments
    •  3 years of experience in desktop, laptop and smart phones troubleshooting.
    •  Experience with Android and Apple IOS support
    •  Must be able to lift up to 70 pounds
    •  You will be asked to perform this role in an office setting or other company location
         Nice to Have
    • 2 years’ experience in troubleshooting laptop and desktop issues in Enterprise Environment
    • 2 years’ experience Microsoft Software Office Suite
    • Knowledge of Active Directory, Citrix, Microsoft SCCM
    Please send resumes to neeraj@reqroute.com







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IT Support Technician
  • Cooperative Agricultural Support Services Authority
  • Turlock, CA FULL_TIME
  • Description POSITION TITLE: IT SUPPORT TECHNICIAN DEPARTMENT: IT Inspection & Compliance LOCATION: Turlock, CA REPORTS TO: District Supervisor FLSA STATUS: Full-Time/Non-Exempt COMPENSATION: $45,000K ...
  • 22 Days Ago

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IT Support Technician
  • Coop Agricultural Support Svcs. Authority
  • Turlock, CA FULL_TIME
  • Description POSITION TITLE: IT SUPPORT TECHNICIAN DEPARTMENT: IT Inspection & Compliance LOCATION: Turlock, CA REPORTS TO: District Supervisor FLSA STATUS: Full-Time/Non-Exempt COMPENSATION: $45,000K ...
  • 9 Days Ago

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Travel Radiology Technologist - $2,562 per week
  • Healthcare Support
  • Modesto, CA FULL_TIME
  • Healthcare Support is seeking a travel Radiology Technologist for a travel job in Modesto, California.Job Description & RequirementsSpecialty: Radiology TechnologistDiscipline: Allied Health Professio...
  • 27 Days Ago

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Travel Pharmacist - $2,720 per week
  • Healthcare Support
  • Modesto, CA FULL_TIME
  • Healthcare Support is seeking a travel Pharmacist for a travel job in Modesto, California.Job Description & RequirementsSpecialty: PharmacistDiscipline: Allied Health ProfessionalStart Date: 02/26/202...
  • 1 Month Ago

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Travel Registered Respiratory Therapist - $2,037 per week
  • Healthcare Support
  • Modesto, CA FULL_TIME
  • Healthcare Support is seeking a travel Registered Respiratory Therapist for a travel job in Modesto, California.Job Description & RequirementsSpecialty: Registered Respiratory TherapistDiscipline: All...
  • 1 Month Ago

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0 Technical Support Supervisor jobs found in Modesto, CA area

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Safety Support Representative - Seasonal, PM shift
  • Antonini Enterprises, LLC
  • Modesto, CA
  • Job Description Job Description Antonini Fruit Express is a premier transportation provider located in Modesto, CA. We a...
  • 3/28/2024 12:00:00 AM

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Monitor Technician - $25-31 per hour
  • TRS Healthcare
  • Modesto, CA
  • Sutter Health is seeking a Monitor Technician for a job in Modesto, California. Job Description & Requirements Specialty...
  • 3/28/2024 12:00:00 AM

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Microbiology Clinical Laboratory Scientist Full Time Days (0.80 FTE)
  • Tenet Health
  • Modesto, CA
  • Job Description Up to $15,000 Sign On Bonus based on experience Doctors Medical Center Modesto is a full-service, compre...
  • 3/28/2024 12:00:00 AM

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Airport Manager
  • City of Modesto, CA
  • Modesto, CA
  • Salary: $104,000.00 - $126,401.60 Annually Location : Modesto, CA Job Type: Full Time Job Number: 03864 Department: Publ...
  • 3/28/2024 12:00:00 AM

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Internal Revenue Agent (Reviewer - Examiner) 12 MONTH ROSTER - AMENDED
  • Department Of The Treasury
  • Modesto, CA
  • Duties WHAT IS THE WHISTLEBLOWER OFFICE (WBO) DIVISION? A description of the business units can be found at: https://www...
  • 3/27/2024 12:00:00 AM

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Pre Press Technician
  • E. & J. Gallo
  • Modesto, CA
  • Gallo Privacy Policy Why Gallo? With a global portfolio of over 100 unique wine and spirits brands, we are the largest f...
  • 3/25/2024 12:00:00 AM

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Assistant Facilities Director Imaging Services
  • Kaiser Permanente
  • Modesto, CA
  • Description: Job Summary: Manages the daily operations of the diagnostic imaging department. Manages all administrative,...
  • 3/25/2024 12:00:00 AM

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Microbiology Clinical Laboratory Scientist Part time Days
  • Tenet Health
  • Modesto, CA
  • Job Description Up to $15,000 Sign-On bonus based on experience Doctors Medical Center Modesto is a full-service, compre...
  • 3/24/2024 12:00:00 AM

Modesto /məˈdɛstoʊ/ (Spanish for "modest"), officially the City of Modesto, is the county seat and largest city of Stanislaus County, California, United States. With a population of approximately 201,165 at the 2010 census, it is the 18th largest city in the state of California and forms part of the Modesto–Merced combined statistical area. The Modesto Census County Division, which includes the cities of Ceres and Riverbank, had a population of 312,842 as of 2010[update]. Modesto is located in the Central Valley, 90 miles (140 km) north of Fresno, 40 miles (64 km) north of Merced, California, ...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$71,772 to $99,939
Modesto, California area prices
were up 2.5% from a year ago

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