Technical Support Supervisor jobs in Metairie, LA
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
Airport Ramp Supervisor- AS
- GAT Airline Ground Support
-
Kenner, LA
FULL_TIME
-
GAT is seeking dynamic individuals to join its team of aviation professionals.
Classification: Full Time, Non-Exempt
Job Summary
The Ramp Supervisor will be leading, directing, and coordinating the efforts of ground, line, and cabin service personnel and the timely delivery of all services for airlines as contracted. The Ramp supervisor will take accountability for safety, operation standards, policy implementation, client relations, and financial performance for the ramp operations.
Job Responsibilities- Establishing shift assignments for both fulltime and part-time employees;
- Monitoring and responsibility for the safe and efficient operation of all airline ground support equipment
- Reporting discrepancies that may exist both functional and mechanical on the ground support equipment;
- Coordinating between each assigned carrier to ensure that service for cargo and baggage meets the needs of the carrier to ensure on-time schedules are met
- Responsible for equipment and ensuring its safe and efficient operating status;
- Conferring with other supervisors and managers to coordinate activities with other departments;
- Determining manpower requirements; ensuring disciplinary procedures are conducted in a fair, timely, and consistent manner;
- Ability to comply with attendance/tardiness standards.
- Able to perform under pressure and within fixed time constraints
- Ensures necessary ground equipment is available in the ramp area and bag room for upcoming flights
- Read and interpret aircraft weight and balance loading instructions, hazardous materials identification labels, aircraft loading manifest, and baggage routing tags
- Follows and complies with all federal, state, municipal, airport authority, and carrier rules and regulations
- Ensure crews are being briefed before flights on positions to take and how flight will work
- Other duties as assigned
- Must possess computer experience (6 months) and knowledge of Microsoft Word and Excel
- Ability to navigate electronic devices (computers, fax machines, printers, timeclock, etc).
- A proven track record in supervising a business unit.
- Experience in operational planning and resource allocation.
- Working knowledge of GSE maintenance issues.
- Experience and understanding of commercial issues in aviation.
- Must have a High School diploma, GED
- Must be at least 18 years of age
- Capable of processing information in a timely manner
- Must have and maintain a Valid Driver's License
- Able to proficiently speak, read, and write in English
- Basic computer literacy
- Previous ramp or airline experience
- Must successfully complete all training requirements and maintain certifications throughout employment
- Must clear an FBI fingerprint background check
- Must be physically fit to perform duties of the job including but not limited to standing, lifting, bending, pushing, and pulling for extended periods of time
- Capable of repetitively lifting up to 70 pounds in confined spaces and repetitively
- Must be physically fit to perform the duties of the job
- Willing to work outside in all types of weather conditions with exposure to loud noises
- Must be able and flexible to work variable shifts, weekends, and holiday-specific shifts to be determined
- Must be able to work extended hours on short notice during non-routine operations
- 22 Days Ago
Airport Customer Service Supervisor -AS
- GAT Airline Ground Support
-
Kenner, LA
FULL_TIME
- GAT is seeking dynamic individuals to join its team of aviation professionals. Classification: Variable Hour, Non-Exempt Job Summary: Customer Service Supervisor is responsible for supervising all fun...
- 1 Month Ago
Janitorial Supervisor (Sun-Thurs)
- LACOSTA Facility Support Services
-
Orleans, LA
FULL_TIME
- LACOSTA Facility Support Services, an MBE Corporate Plus certified contractor, has been delivering quality facility services for more than 32 years, helping customers achieve and maintain safe, clean,...
- 30 Days Ago
Technical & Simulation Support Specialist
- Adtalem Global Education
-
Orleans, LA
FULL_TIME
- Company DescriptionAbout Chamberlain University Chamberlain University has a 130-year history and the mission to educate, empower, and embolden diverse healthcare professionals who advance the health ...
- 28 Days Ago
Operations Support Supervisor
- Schlumberger
-
Houma, LA
OTHER
- Job Description The Operations Support Supervisor is responsible for deliver safe, efficient, and reliable PSD to customers. The Operations Support Supervisor identifies opportunities to improve servi...
- 30 Days Ago
Event Technical Supervisor Audio Visual - Hilton New Orleans Riverside
- Encore Group
-
Orleans, LA
FULL_TIME
- Position Overview- Must have technical audio, video, or lighting experienceThe Technical Supervisor leads floor operations with a focus on customer service, staff leadership and development. The Techn...
- 15 Days Ago
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0 Technical Support Supervisor jobs found in Metairie, LA area
Field Application Specialist - HammerHead
- The Toro Company
-
New Orleans, LA
- Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
- 4/24/2024 12:00:00 AM
Transmission Engineer-New Orleans
- United Utility
-
New Orleans, LA
- Position Summary: Perform transmission and/or substation electrical utility system, analysis, design, inspection, and ot...
- 4/24/2024 12:00:00 AM
Field Application Specialist - HammerHead
- The Toro Company
-
Metairie, LA
- Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
- 4/23/2024 12:00:00 AM
Computer Networking, Programming, and Information Technology Instructor
- Louisiana Community and Technical College System
-
New Orleans, LA
- Computer Networking, Programming, and Information Technology Instructor Job no: 494417 Work type: Faculty Full-Time Loca...
- 4/22/2024 12:00:00 AM
I&E Design Manager
- Audubon Companies
-
Metairie, LA
- External Description Audubon is currently seeking an I E Designer to join our Team in our Metairie, LA office. The I E D...
- 4/22/2024 12:00:00 AM
Help Desk Technician (2394)
- Edg
-
Metairie, LA
- Requisition Number: 2394 Job Title: Help Desk Technician Date Opened: 3/26/2024 Location: Metairie Industry: Corporate D...
- 4/21/2024 12:00:00 AM
Collection Systems Technician
- City of Kenner, LA
-
Kenner, LA
- Salary: $29,307.20 - $39,582.40 Annually Location : Kenner, LA Job Type: Full Time Job Number: 00093 Department: Waste W...
- 4/20/2024 12:00:00 AM
Help Desk Technician (2394)
- EDG
-
Metairie, LA
- Requisition Number: 2394 Job Title: Help Desk Technician Date Opened: 3/26/2024 Location: Metairie Industry: Corporate D...
- 4/20/2024 12:00:00 AM
About Metairie, Louisiana
Metairie (/ˈmɛtəri/ MET-ər-ee; French: Métairie [metɛʁi]) is a census-designated place (CDP) in Jefferson Parish, Louisiana, United States, and is part of the New Orleans metropolitan area. With a population at the 2010 census of 138,481, Metairie is the largest community in Jefferson Parish and the fifth-largest CDP in the United States. It is an unincorporated area that would be Louisiana's fourth-largest city if it were incorporated. The zip codes that serve the community are 70001–70006.
Metairie is located in eastern Jefferson Parish and is bordered by New Orleans to the east, Kenner to t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$65,427 to $91,101
Metairie, Louisiana area prices
were up 1.2% from a year ago
were up 1.2% from a year ago
What does a Technical Support Supervisor do?
Technical Support Supervisor in Longview, TX
Support Supervisors and provide detailed technical knowledge as required.
December 15, 2019
Technical Support Supervisor in Albany, GA
Thanks for applying for the position of Technical Support Supervisor with AbleForce through Dice.
February 17, 2020
Technical Support Supervisor in High Point, NC
The Plumbing Technical Support Supervisor will work with the Warehouse Manager to maintain proper levels of inventory for the service department.
January 13, 2020