Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Cleaning Supervisor
Supervisor Job Responsibilities :
Must also stop risky behaviors witnessed by both themselves and others.
Qualifications :
Essential Functions :
We do conduct a Background Check and Pre-Employment drug screening.
Why Join the LACOSTA Team?
Our goal is to provide a safe and rewarding opportunity for motivated employees to achieve satisfaction in their career. We pride ourselves on our success due to our people, processes, and the resulting productivity we achieve for our customer.
Our Employees help us create value for our customers.
Strating Pay is $15.00 an hour and we pay weekly!
We offer many great benefits such as Steel Toe Reimbursement, Employee Referral Program, Bright Stars Education Program, along with health and life insurance benefits and 401K!
Last updated : 2024-02-24