Technical Support Supervisor jobs in Iowa

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

O
Production Supervisor
  • OneSource Technical, Inc
  • Fort Madison, IA FULL_TIME
  • The Production Supervisor Must be able to work 2nd or 3rd shift. Leads team members to identify, manage, and execute the plant’s process improvement opportunities.

    Manages production staff to attain production and quality goals. Identifies problems or bottlenecks in production processes and resolves issues.

    Ensures production resources including materials, equipment and human resources are available as needed to maintain production schedules.

    Supports continuous improvement goals in safety, quality, cost and customer service. Responsible for managing and owning various functions of the business and creating an engaged and team oriented work force in order to improve business results.

    Position Responsibilities

    • Monitor production to ensure that quality, productivity, and cost standards are maintained.
    • Provide employee training to ensure that employees are performing job responsibilities effectively.
    • Assist with the supervision of sanitation operations as necessary to promote and maintain a clean and food safe environment.
    • Enforce plant rules, regulations and procedures.
    • Evaluate subordinate performance, communicate with employees, and provide information for work performance improvement.
    • Participate in the support of plant and company safety programs, promoting and maintaining a high level of awareness and adherence to defined employee safety requirements such as lock-out / tag-out, personal protective equipment, confined space entry, etc.

    Position Qualifications

    High school diploma or GED equivalent required. Bachelors' degree in Business Administration, Supply Chain, Engineering, Food Science, Agricultural Sciences, or other Natural Science degrees preferred.

    Other degrees will be considered.

    • One years supervisory experience preferred.
    • Previous experience working in a manufacturing environment preferred.
    • SAP experience preferred.
    • Understanding of manufacturing processes and loss
    • Knowledge of GMP’s
    • Working knowledge of plant equipment and safety
    • Ability to distinguish normal / abnormal
    • Excellent communication, interpersonal, problem solving and organizational skills.
    • Previous experience in a food-processing or manufacturing environment is a plus.
    • Ability to work weekends and / or shift work with a strong work ethic and employment history.
    • A self-motivated individual that is able to multi-task and lead others.
    • 1 day ago
  • 1 Month Ago

S
(561) Customer Support Representative
  • Staff Finders Technical of Oregon
  • Valley, IA CONTRACTOR
  • LOCAL CANDIDATES ONLY - At this time 2 days a week(Tuesday and Thursday) in office but could move to full time in office.1st shift hours - candidates will need to work within the time of 7:00 AM - 6:0...
  • 10 Days Ago

S
(37664) AG Manufacturing Supervisor
  • Staff Finders Technical of Oregon
  • Waterloo, IA CONTRACTOR
  • (37664) AG manufacturing onsite Supervisor W2 HiringSummary:Client: John Deere.Req#/Job Title: 37664/Unit Supervisor IIPayrate: $32.00 per hour.Location: Waterloo, IA.Approved Duration: 12 months.Acce...
  • 2 Days Ago

S
Unit Supervisor - III
  • Staff Finders Technical
  • Dubuque, IA FULL_TIME
  • 1st shift supervisor (5:30 AM - 3:00 PM) These positions will be in direct support of our Skid Steer Assembly manufacturing operations to lead a team of production employees focused on safety, quality...
  • 19 Days Ago

S
Supervisor III - Operations
  • Staff Finders Technical
  • Waterloo, IA OTHER
  • As an Offshift Maintenance Supervisor for the John Deere Foundry located in Waterloo, IA, you will provide supervision to, and schedule work for the skilled trades employees maintaining foundry equipm...
  • 19 Days Ago

S
(37601) Foundry Production Supervisor
  • Staff Finders Technical of Oregon
  • Waterloo, IA CONTRACTOR
  • Client: John DeereReq# / Job Title: 37601/ Foundry Production Supervisor Payrate: $37.50 / hourLocation: Waterloo, IAApproved Duration: 12 MonthsAccessibility: OnsiteShift Days: Monday – Friday (Varia...
  • 23 Days Ago

A
Senior Technical Support Supervisor
  • AGILANT SOLUTIONS INC.
  • Port Washington, NY
  • Job Description Job Description Job Type Full Time Location PW Department Service Desk Reports to Contact Center Manager...
  • 4/18/2024 12:00:00 AM

I
Technical Support Supervisor
  • Igt
  • Egg Harbor City, NJ
  • IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players acro...
  • 4/18/2024 12:00:00 AM

H
Desktop Support Technician
  • Hiring Now!
  • South San Francisco, CA
  • Work is Sweet!'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in ...
  • 4/18/2024 12:00:00 AM

K
Technical Support Specialist
  • Kaseya
  • Columbia, SC
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 4/18/2024 12:00:00 AM

I
Technical Support Supervisor
  • IGT
  • Egg Harbor, NJ
  • IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players acro...
  • 4/16/2024 12:00:00 AM

T
Technical Support Specialist
  • Transition Networks, Inc.
  • ** TECHNICAL SUPPORT SPECIALIST II** **Job Category****:** SALES **Requisition Number****:** TECHN01130 Showing 1 locati...
  • 4/16/2024 12:00:00 AM

T
TECHNICAL SUPPORT SPECIALIST II
  • Transition Networks, Inc.
  • ** TECHNICAL SUPPORT SPECIALIST II** **Job Category****:** SALES **Requisition Number****:** TECHN01130 Showing 1 locati...
  • 4/15/2024 12:00:00 AM

F
Technical Support Specialist
  • Forsta
  • Stamford, CT
  • **Technical Support Specialist** Stamford, Connecticut Minimum Experience **Entry-level** is the new brand for the merge...
  • 4/15/2024 12:00:00 AM

Iowa (/ˈaɪəwə/ (listen)) is a state in the Midwestern United States, bordered by the Mississippi River to the east and the Missouri River and Big Sioux River to the west. It is bordered by six states; Wisconsin to the northeast, Illinois to the east, Missouri to the south, Nebraska to the west, South Dakota to the northwest and Minnesota to the north. In colonial times, Iowa was a part of French Louisiana and Spanish Louisiana; its state flag is patterned after the flag of France. After the Louisiana Purchase, people laid the foundation for an agriculture-based economy in the heart of the Corn...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$64,884 to $90,346

Technical Support Supervisor in Kennewick, WA
The position requires experience in personnel management, budgeting, and technical support and is responsible for actively analyzing and directing the team’s efficiency.
January 08, 2020
Technical Support Supervisor in Augusta, GA
Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
December 14, 2019
Technical Support Supervisor in Las Cruces, NM
Directing daily activities of the call center, identifying/tracking site issues, working with vendors, handling customer escalations, ensuring delivery of top-notch customer satisfaction and providing coaching, career development and training to Technical Support Representatives will be critical success criteria for this role.
December 26, 2019