Technical Support Supervisor jobs in Garden Grove, CA
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
- Advantage Technical
-
Anaheim, CA
FULL_TIME
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This highly skilled and experience senior support lead material handler (Inventory Mgmt Support C) is responsibilities include shipping, packing and receiving of product and loads, unloads, and moves materials within or near plant, yard, or work site under minimal supervision.
May reroute urgent shipments of an urgent nature or arrange for special delivery at destination.
Prepares and maintains records of products shipped and tracks shipments.
Receives incoming materials, unpacks and checks goods received against purchase orders or invoices.
Major functions include the following. Other duties may be assigned.
1. Package shipments internally per procedures or send to an outside packing house.
2. Interface with internal departments and any external shipping services or freight companies to ensure timely shipments to our customers/suppliers.
3. Generate shipper and labels for shipment of hardware/materials. Shipments may consist of finished product, detail parts, and any type of materials being shipped from PPI facility.
4. Perform a visual inspection of incoming material for physical damage.
5. Analyze incoming paperwork for accuracy and receive incoming material from suppliers into the ERP system if everything is correct.
6. Report discrepancies and place on the hold shelf.
7. Reads work order or follows oral instructions to ascertain materials or containers to be moved.
8. Opens containers.
9. Loads and unloads materials onto or from pallets, trays, racks, and shelves by hand.
10. Loads materials into vehicles and installs strapping, bracing, or padding to prevent shifting or damage in transit.
11. Conveys materials from storage or work sites to designated area such as receiving inspection.
12. Secures lifting attachments to materials and conveys load to destination or signals crane or hoisting operators to move load to destination.
13. Attaches identifying tags or labels to materials or marks information on cases, bales, or other containers.
14. Stacks or assembles materials into bundles and bands bundles together.
15. Lifts heavy objects by hand or with power hoist, and cleans work area Operates industrial truck or electric hoist to assist in loading or moving materials and products.
16. Performs other duties as assigned.
Technical/Functional skills:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Basic reading and writing skills generally acquired through high school Education. Must be able to understand directions given in English. Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations. Ability to write reports. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
2. Basic manual and finger dexterity. Ability to add and subtract multiply and divide. Ability to perform these operations using units of money and weight measurement, volume, and distance.
3. Requires proficiency with the use of hand tools.
Education/Experience/Licenses etc.: High school diploma or general education degree (GED); A minimum of 6 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 2 years more years of related experience and/or training.The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Advantage TechnicalWith company roots going back over 30 years, Advantage Technical is an engineering and information technology services company and a national leader in the provision of technical resources today. These services include Staff Augmentation, Direct Placement, Project Resourcing and Outsourcing - delivered from 40 key market locations, by over 3500 specialized contractors, to over 500 clients across North America. Advantage Technical is a Best of Staffing Diamond Award winner for both Clients and Talent. For more information about the industries and services offered by Advantage Technical, please visit .
Advantage Technical is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Advantage Technical is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
- 7 Days Ago
- Pathways Health and Community Support, LLC.
-
Anaheim, CA
FULL_TIME
- Description Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team! Our company is known for an...
- 2 Months Ago
- Pathways Health and Community Support, LLC
-
Westminster, CA
FULL_TIME
- Description Position at College Community Services Pathways is seeking an innovative and purpose driven individual to join our team as a Mental Health Clinic Site Supervisor that will be responsible f...
- 1 Day Ago
- dormakaba
-
Chino, CA
FULL_TIME
- POSITION OVERVIEWAlvarado, dormakaba Group is seeking a Technical Sales Support Specialist based in Chino, CA. The Technical Sales Support Specialist supports the growth of our Sports and Entertainmen...
- 1 Day Ago
- MAGIC COOLER INTERNATIONAL INC
-
Brea, CA
FULL_TIME
- Benefits: 401(k) Dental insurance Employee discounts Free food & snacks Health insurance Paid time off Vision insurance Introduction: At ICECO, we are seeking a Tech Support Assistant to join our team...
- 4 Days Ago
- Living Spaces
-
La Mirada, CA
FULL_TIME
- Position Summary Living Spaces is hiring an enterprise IT professional for the opening of IT Support Specialist. Our ideal candidate is dedicated, knowledgeable, and a reliable Information Technology ...
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- Garden Grove, CA
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0 Technical Support Supervisor jobs found in Garden Grove, CA area
- Vaco
-
Irvine, CA
- Overall Responsibilities The Supervisor, Business Systems is responsible for overseeing the implementation, maintenance,...
- 5/10/2024 12:00:00 AM
- EBizCharge
-
Irvine, CA
- Headquartered in Irvine, California, EBizCharge by Century Business Solutions specializes in developing integrated payme...
- 5/10/2024 12:00:00 AM
- Net2Source Inc.
-
Newport Beach, CA
- Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our a...
- 5/9/2024 12:00:00 AM
- CONTACT GOVERNMENT SERVICES
-
Santa Ana, CA
- Litigation Systems Analyst Employment Type: Full Time, Mid-level Department: Litigation Support CGS is seeking a Systems...
- 5/9/2024 12:00:00 AM
- Coast Community College District
-
Costa Mesa, CA
- Salary: $35.00 - $40.00 Hourly Location : Orange County, CA Job Type: Short Term Job Number: Assistant Project Manager 2...
- 5/9/2024 12:00:00 AM
- Coast Community College District
-
Costa Mesa, CA
- Salary: $26.00 - $28.00 Hourly Location : Costa Mesa, CA Job Type: Short Term Job Number: Technical Support S-T 2023 Div...
- 5/8/2024 12:00:00 AM
- Jenner & Block
-
Los Angeles, CA
- ABOUT JENNER & BLOCK Jenner & Block (www.jenner.com) is a law firm with global reach, with more than 500 lawyers and off...
- 5/7/2024 12:00:00 AM
- EBizCharge
-
Irvine, CA
- Headquartered in Irvine, California, EBizCharge by Century Business Solutions specializes in developing integrated payme...
- 5/7/2024 12:00:00 AM
About Garden Grove, California
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