Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Description
About your Role:
As a Part Time Clinical Supervisor, you will provide oversight of the clinical program by assigning referrals, providing supervision and case staffing to therapists, approving discharge summaries, conducting staff trainings, and acting as a liaison with the Indiana Department of Child Services. This position also maintains a small therapy caseload to balance your leadership and supervision roles.
Perks of this role:
Does the following apply to you?
Preferred but not required:
What we offer:
Full Time Employees:
All Employees:
If you're #readytowork we are #readytohire!
Not the job youre looking for?
Pathways has a variety of positions in various locations; please go to https://www.pathways.com/working-at-pathways
To Learn More About Us:
Pathways @ http://www.pathways.com/mission-vision-and-values/
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
Clear All
0 Technical Support Supervisor jobs found in Fort Wayne, IN area