Technical Support Supervisor jobs in Burlington, VT

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Technical Operations Trainer
  • Weeks Medical Center - EMR SUPPORT
  • Lancaster, NH FULL_TIME
  • Job Summary:

    The Technical Operations Trainer is responsible for training Providers, Clinical and Nonclinical Staff on using Electronic Medical Records. The Technical Operations Trainer travels to various Practice locations to provide education at monthly team meetings. He/She will assist with workflow creation and troubleshooting end-user technical issues. This position will audit medical records to identify training needs and ensure the staff performs proper workflows to meet quality and grant measures. An Additional Responsibility of this position is provider optimization reviews to increase comfort and efficiency with Meditech. The Technical Operations Trainer is an Electronic Medical Record Support Team member.

    Qualifications: Registered nurse, Licensed Practical Nurse, or Certified Medical Assistant Required. Applicants with Relevant experience may apply but must be certified within 6 months of hire. 3 years working in a related field. Drivers License Required

    Job Functions: 

    • Competency with Microsoft Excel.
    • Word, Outlook & PowerPoint.
    • Can easily adapt to internal systems.
    • Experience working with electronic medical records, specifically Meditech-Works and Paragon preferred.
    • Previous experience in data collection and analysis.
    • Excellent interpersonal communication skills, organizational skills, and time management skills.

    About WMC:

    The major strength of Weeks Medical Center is found in the ability of our physicians and staff to offer extensive services utilizing state-of-the-art technology while maintaining the personalized care of a community hospital. Weeks is a 25-bed critical access hospital offering medical, surgical, and intensive care services. In addition, a wide variety of outpatient services are available, including cardiac and physical rehabilitation; a fully-staffed oncology department; 24-hour emergency care; a fully equipped laboratory; and an extensive radiology department. Weeks is blessed with strong leadership and a dedicated community that allows us to meet the ever-changing requirements of today’s healthcare environment.

    About North Country Healthcare (NHC):

    North Country Healthcare is a non-profit affiliation of four medical facilities, Androscoggin Valley Hospital, North Country Home Health & Hospice Agency, Upper Connecticut Valley Hospital, and Weeks Medical Center, located in the White Mountains Region of New Hampshire. NCH includes numerous physicians and medical providers at multiple locations. This leading comprehensive healthcare network which employs hundreds of highly-trained individuals delivers integrated patient care through three community hospitals, specialty clinics, and home health and hospice services. NCH remains committed to the health and well-being of the communities we serve.

    North Country Healthcare is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

    If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Human Resources department at the affiliate to which you are applying.

  • 1 Month Ago

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Technical Support
  • Computech Corporation
  • Essex, VT FULL_TIME
  • Job DescriptionJob description:Site Survey’s (LAN/WAN)Data CablingLoading of a supplied configurationBasic rack and stack installation of Cisco IPT equipment that doesn’t include onsite stagingCapable...
  • 1 Month Ago

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Assistant Director of Information Systems – Technical Support Specialist
  • The University of Vermont Foundation
  • Burlington, VT FULL_TIME
  • JOB TITLE: Assistant Director of Information Systems – Technical Support Specialist REPORTS TO: Vice President and CIO (Kathleen DesJardins) EXPECTED SALARY RANGE: $65-75,000; plus the UVM Foundation’...
  • 27 Days Ago

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IT Deskside Support Supervisor
  • The University of Vermont Health Network
  • South Burlington, VT FULL_TIME
  • JOB DESCRIPTION:The Deskside Support Supervisor has the overall responsibility of supervising the activities, development, and daily work assignments of all Deskside Support Technicians in a manner co...
  • 24 Days Ago

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Direct Support Professional Coordinator
  • Green Mountain Support Services
  • Morrisville, VT FULL_TIME
  • JOB SUMMARY: The Direct Support Professional Coordinator ensures our DSP workforce is robust, well-trained, well-supported, and assigned to work schedules that maximize high-quality service delivery. ...
  • 19 Days Ago

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Direct Support Professional
  • Green Mountain Support Services
  • Morrisville, VT PART_TIME
  • JOB SUMMARY: This position is the frontline support for our community-based services for individuals Green Mountain Support Services Serves. The scope of the Direct Support Professional’s essential jo...
  • Just Posted

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0 Technical Support Supervisor jobs found in Burlington, VT area

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Field Application Specialist - HammerHead
  • The Toro Company
  • Colchester, VT
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/24/2024 12:00:00 AM

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Lab QA/QI and Point of Care Testing Coordinator
  • The University of Vermont Health Network
  • Middlebury, VT
  • At Porter Medical Center we are improving the health of our community, one patient at a time. Job Summary (Quality Compo...
  • 4/24/2024 12:00:00 AM

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Manager - Information Security - Security Issues Management
  • Marriott
  • East Montpelier, VT
  • Additional InformationREplacement req for 24008682Job Number24041663Job CategoryInformation TechnologyLocationMarriott I...
  • 4/24/2024 12:00:00 AM

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Field Service Technician
  • Capleo Global
  • Burlington, VT
  • Field Service Technician I Join our dynamic service team for this entry level field service position. Depending on your ...
  • 4/24/2024 12:00:00 AM

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Field Application Specialist - HammerHead
  • The Toro Company
  • Milton, VT
  • Typical Starting Pay: $80,000-$105,000, plus bonuses. What Can We Give You? Medical, Dental, Vision, 401K Matching up to...
  • 4/23/2024 12:00:00 AM

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SUPERVISORY HUMAN RESOURCES SPECIALIST (MILITARY)
  • Air National Guard Units
  • South Burlington, VT
  • Air National Guard Units SUPERVISORY HUMAN RESOURCES SPECIALIST (MILITARY) South Burlington , Vermont Apply Now Summary ...
  • 4/23/2024 12:00:00 AM

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HUMAN RESOURCES SPECIALIST (MILITARY)
  • Air National Guard Units
  • South Burlington, VT
  • Summary THIS IS A NATIONAL GUARD TITLE 5 EXCEPTED SERVICE POSITION. This National Guard position is for a HR SPEC (MIL),...
  • 4/23/2024 12:00:00 AM

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Administrative Assistant - Winooski
  • Community College of Vermont
  • Winooski, VT
  • The Community College of Vermont (CCV) is looking for a dynamic Administrative Assistant who is an excellent communicato...
  • 4/22/2024 12:00:00 AM

Burlington is the most populous city in the U.S. state of Vermont and the seat of Chittenden County. It is located 45 miles (72 km) south of the Canada–United States border and 94 miles (151 km) south of Montreal. The city's population was 42,452 according to a 2015 U.S. census estimate. It is the least populous municipality in the United States to be the most populous incorporated area in a state. A regional college town, Burlington is home to the University of Vermont (UVM) and Champlain College, a small private college. Vermont's largest hospital, the UVM Medical Center, is located within t...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$67,596 to $94,122
Burlington, Vermont area prices
were up 1.6% from a year ago

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