Technical Support Supervisor jobs in Arizona
Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)
Recently Added Technical Support Supervisor jobs
- UIC Technical Services
-
Sierra, AZ
FULL_TIME
-
Overview
Fort Huachuca ATS / ITS Support Landing Page (FHITTSS-2024-20532)
Bowhead seeks a is seeking to network with individuals to join our team for our proposal effort (Fort Huachuca ATS / ITS Support) at Fot Hauchuca in Sierra Vista, AZ.
The positions available are listed below and the requirements for each will vary based on the position, duties and responsibilities.
This contract will provide technical and administrative coordination of OSP and other on-base telephone activities and develop and track OSP telecommunications service work orders for both Non-classified Internet Protocol (IP) Router Network (NIPRNET) and Secret Internet Protocol Router Network (SIPRNET).
Responsibilities
List of open positons :
- Site Manager
- Server System Administrator
- Cyber Security Policy / Support
- Network Administrator
- Desktop Technician
- LMR Technician Tier 1,II, & III
- General Clerk Logistics
- Auto CAD Drafter II
- SCA Telecommunications Mechanic I(OSP)
Qualifications
- Degrees and experience levels required will vary upon position and contract requirements at time of award
- Basic level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint
- Ability to communicate effectively with all levels of employees and outside contacts
- Strong interpersonal skills and good judgment with the ability to work alone or as part of a team
Physical Demands :
- Must be able to lift up to 10 to 25 pounds
- Must be able to stand and walk for prolonged amounts of time
- Must be able to twist, bend and squat periodically
Last updated : 2024-04-10
- 14 Days Ago
- US-based Technical Concierge Company
-
Phoenix, AZ
FULL_TIME
- Technical Support Specialist - HYBRID (PHX)The Technical Support Specialist role involves delivering Tier 1-3 Tech Support through chat or email across various technology platforms. This hybrid positi...
- 15 Days Ago
- GTN Technical Staffing
-
Phoenix, AZ
FULL_TIME
- Desktop Support TechnicianHIGHLIGHTSLocation: Phoenix, AZ 85012 - ONSITE to start; HYBRID schedule offered after trainingSchedule: 8:00am - 5:00pm / Monday - FridayPosition Type: Contract to hireHourl...
- 16 Days Ago
- Peregrine Technical Solutions, LLC
-
Fort Huachuca, AZ
FULL_TIME
- Mid Systems Engineering and Cyber Support SME Job Locations US-AZ-Fort Huachuca ID 2024-13617 Category SME Position Type Regular Full-Time Overview Peregrine is a pioneer within the cybersecurity indu...
- 18 Days Ago
- Pathways Health and Community Support, LLC.
-
Tempe, AZ
FULL_TIME
- Description ABOUT YOUR ROLE The Behavioral Health Program Supervisor provides clinical guidance and management, support and development to all licensed and unlicensed clinicians and case management st...
- 1 Month Ago
- Prosum
-
Tempe, AZ
FULL_TIME
- Company DescriptionOverviewOur client is looking for a Level II Product Support Engineer that can handle the following duties and responsibilities for the company:Job DescriptionResponsibilitiesProvid...
- 1 Month Ago
Technical Support Supervisor jobs at Popular Companies
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- AGILANT SOLUTIONS INC.
-
Port Washington, NY
- Job Description Job Description Job Type Full Time Location PW Department Service Desk Reports to Contact Center Manager...
- 4/24/2024 12:00:00 AM
- Igt
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Egg Harbor City, NJ
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- Agilant Solutions Inc.
-
Port Washington, NY
- Job Description Job Description Job TypeFull TimeLocationPWDepartmentService DeskReports toContact Center Manager in Por...
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- City of Boulder
-
Boulder, CO
- It's a great time to join the City of Boulder! Application Deadline: April 30, 2024 Hiring Range: 81,744.00 - 99,840.00 ...
- 4/22/2024 12:00:00 AM