Technical Support Supervisor jobs in Arkansas

Technical Support Supervisor leads a team that provides technical customer support for an organization's products and services. Acts as first level escalation point for more complex or critical customer issues and inquiries. Being a Technical Support Supervisor possesses broad knowledge of the organization's products and services, and extensive experience handling customer inquiries. Mentors and coaches team on troubleshooting, solution development, and customer communication best practices. Additionally, Technical Support Supervisor monitors work queues to ensure adequate coverage and to meet service level standards. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Technical Support Supervisor typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. (Copyright 2024 Salary.com)

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Night Operations Supervisor
  • Night Operations Supervisor
  • Little Rock, AR FULL_TIME
  • At CalArk, we respect what you have to offer. Our industry-leading wages and benefits ensure you always feel appreciated for what you individually bring to our team. Your talent has a home with us.
  • 2 Days Ago

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Computer / AV Support Tech
  • University of Arkansas Pulaski Technical College
  • Pulaski, AR FULL_TIME
  • Current University of Arkansas System employees including student employees and graduate assistants need to log into Workday on My Apps. Simply enter "Find Jobs" in the Workday search bar to view open...
  • 1 Month Ago

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Customer Support Technical Analyst
  • Euronet Worldwide, Inc.
  • Little Rock, AR FULL_TIME
  • Euronet Software Solutions (Euronet USA, LLC) is a wholly owned subsidiary of Euronet. Euronet Software Solutions was established with the mission of developing and evolving the payment technologies n...
  • 12 Days Ago

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Technical Support Specialist
  • Frontend Arts
  • London, AR FULL_TIME
  • Energised by solving problems and providing outstanding support There's never been a better time to join Smartsheet As a Technical Support Specialist , you will report to one of our UK-based Support T...
  • 22 Days Ago

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Tier 2 Technical Support
  • Confidential
  • El Dorado, AR FULL_TIME
  • WHO WE AREManaged Service ProviderQualificationsIT Professional Needed:College Degree Or Experience PreferredProfessional Appearance And Positive Attitude Are A PlusNeeds Knowledge In Desktop OS.Knowl...
  • 25 Days Ago

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Technical Support Rep
  • Ritter Communications
  • Jonesboro, AR FULL_TIME
  • Ritter Communications is a leader among local independent communications providers, offering business, residential, and wholesale customers advanced internet, phone, video, and cloud services. We beli...
  • 1 Month Ago

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Junior Technical Support Supervisor
  • AGILANT SOLUTIONS INC.
  • Port Washington, NY
  • Job Description Job Description Job Type Full Time Location PW Department Service Desk Reports to Contact Center Manager...
  • 4/19/2024 12:00:00 AM

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Technical Support Specialist
  • Kaseya
  • Columbia, SC
  • ABOUT KASEYA: Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed...
  • 4/19/2024 12:00:00 AM

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Technical Support Supervisor
  • Igt
  • Egg Harbor City, NJ
  • IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players acro...
  • 4/18/2024 12:00:00 AM

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Desktop Support Technician
  • Hiring Now!
  • South San Francisco, CA
  • Work is Sweet!'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in ...
  • 4/18/2024 12:00:00 AM

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Technical Support Supervisor
  • IGT
  • Egg Harbor, NJ
  • IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players acro...
  • 4/16/2024 12:00:00 AM

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Technical Support Specialist
  • Transition Networks, Inc.
  • ** TECHNICAL SUPPORT SPECIALIST II** **Job Category****:** SALES **Requisition Number****:** TECHN01130 Showing 1 locati...
  • 4/16/2024 12:00:00 AM

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TECHNICAL SUPPORT SPECIALIST II
  • Transition Networks, Inc.
  • ** TECHNICAL SUPPORT SPECIALIST II** **Job Category****:** SALES **Requisition Number****:** TECHN01130 Showing 1 locati...
  • 4/15/2024 12:00:00 AM

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Technical Support Specialist
  • Forsta
  • Stamford, CT
  • **Technical Support Specialist** Stamford, Connecticut Minimum Experience **Entry-level** is the new brand for the merge...
  • 4/15/2024 12:00:00 AM

Arkansas (/ˈɑːrkənsɔː/ AR-kən-saw)[c] is a state in the southern region of the United States, home to over 3 million people as of 2018. Its name is of Siouan derivation from the language of the Osage denoting their related kin, the Quapaw Indians. The state's diverse geography ranges from the mountainous regions of the Ozark and the Ouachita Mountains, which make up the U.S. Interior Highlands, to the densely forested land in the south known as the Arkansas Timberlands, to the eastern lowlands along the Mississippi River and the Arkansas Delta. Arkansas is the 29th largest by area and the 33rd...
Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia
Income Estimation for Technical Support Supervisor jobs
$61,766 to $86,003

Technical Support Supervisor in Kennewick, WA
The position requires experience in personnel management, budgeting, and technical support and is responsible for actively analyzing and directing the team’s efficiency.
January 08, 2020
Technical Support Supervisor in Augusta, GA
Establishes objectives and directs staff activities to improve technical support practices in the areas of quality, knowledge centered support and resolution timeframes.
December 14, 2019
Technical Support Supervisor in Las Cruces, NM
Directing daily activities of the call center, identifying/tracking site issues, working with vendors, handling customer escalations, ensuring delivery of top-notch customer satisfaction and providing coaching, career development and training to Technical Support Representatives will be critical success criteria for this role.
December 26, 2019