Technical Support Representative jobs in New York

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Technical Support Representative (FT)
  • Royalty Staffing
  • Buffalo, NY FULL_TIME
  • Duties/Responsibilities:
    • Receive incoming calls and emails from customers.
    • Provide technical support for their current equipment.
    • Advise on equipment setup and operations to customers.
    • Advise programming options for current products.
    • Advise them on power requirements and equipment dimensions.
    • Recommend parts needed to support our products.
    • Follow through and resolve customer complaints on any tech issues on their product portfolio.
    • Investigate and interact with various teammates to solve customer issues.
    • Ability to recognize frequent patterns of repetitive service issues and bring them to the supervisor’s attention.
    • Ability to comprehend board-level operations: understanding of various circuitry and digital logic designs.
    Required Skills and Abilities:
    • Must be organized, proactive, have attention to detail, and have the ability to multitask.
    • Possess technical aptitude to analyze the customers’ issues in a logical way.
    • Must be able to understand schematics.
    • Desire to share, learn and grow your body of knowledge.
    • Excellent communication skills.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Good written and oral communication skills.
    • Must have patience and be able to resolve disgruntled customers’ technical and mechanical issues in a professional manner.
    • Must be an active listener to understand customers’ needs.
    Educational and Experience:
    • Associates degree in Electronics Technology or Equivalent.
    • Experience in electronics, troubleshooting, and service.
    • Proficient with Microsoft Office Suite.
  • 17 Days Ago

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Technical Support & Sales Representative
  • GoDaddy
  • Florida, NY FULL_TIME
  • Location Details: At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office...
  • 1 Day Ago

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LMS Technical Support Representative
  • National Safety Council
  • Syracuse, NY FULL_TIME
  • Save lives, from the workplace to anyplace.The National Safety Council is America’s leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Th...
  • 2 Days Ago

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Technical Sales Support Representative
  • ITT, Inc.
  • Seneca, NY OTHER
  • Position Summary About the Company: ITT is currently headquartered in Stamford, CT., with employees in more than 35 countries and sales in approximately 125 countries. The company generated 2022 reven...
  • 6 Days Ago

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Technical Support Representative
  • Merchant Industry LLC
  • Long Island, NY FULL_TIME
  • Merchant Industry offers comprehensive services, including credit card processing, dual pricing card processing, cash advance, ISO sales agent programs, industry training, and various equipment soluti...
  • 15 Days Ago

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Technical Support Representative
  • Danaher Water Quality Platform
  • Albany, NY FULL_TIME
  • XOS (www.xos.com) is a leading manufacturer of application-specific X-ray analyzers. In today’s highly competitive environment one of the key differentiators for sustained long term success is an orga...
  • 24 Days Ago

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Technical Support Representative
  • TradeStation
  • Chicago, IL
  • #WeAreTradeStation Who We Are: TradeStation is an online brokerage firm seeking to level the playing field for self-dire...
  • 4/26/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Las Cruces, NM
  • LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.50 - $14.50 / hour BENEFI...
  • 4/25/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Dallas, TX
  • LOCATION: Dallas, TX JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $13.10 - $17.10 / hour BENEFITS &...
  • 4/25/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Savannah, GA
  • LOCATION: Savannah, GA JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus SALARY: $11.10 - $16.10 / hour BENEFITS...
  • 4/25/2024 12:00:00 AM

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Technical Support Representative
  • Wholesale Distributor - Broward County
  • Fort Lauderdale, FL
  • Job Description Job Description Technical Support Representative Technical Support Representative position focuses on so...
  • 4/25/2024 12:00:00 AM

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Technical Support Representatives
  • Velotric
  • Bellmawr, NJ
  • We are seeking a Technical Support Representative to join our team and support our retail partners and proud owners thro...
  • 4/24/2024 12:00:00 AM

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Technical Support Representative
  • Randstad Digital
  • Direct Hire/Salaried Position On-site in St. Charles, Missouri < 25% local travel when necessary, in local area w/local ...
  • 4/24/2024 12:00:00 AM

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Technical Support Representative
  • MCI Careers
  • Pampanga, Pampanga
  • LOCATION: Pampanga, PH JOB TYPE: Full-Time PAY TYPES: Hourly POSITION OVERVIEW: ... --------------: ... POSITION RESPONS...
  • 4/22/2024 12:00:00 AM

New York is a state in the Northeastern United States. New York was one of the original thirteen colonies that formed the United States. New York covers 54,555 square miles (141,300 km2) and ranks as the 27th largest state by size.[3] The highest elevation in New York is Mount Marcy in the Adirondacks, at 5,344 feet (1,629 meters) above sea level; while the state's lowest point is at sea level, on the Atlantic Ocean. In contrast with New York City's urban landscape, the vast majority of the state's geographic area is dominated by meadows, forests, rivers, farms, mountains, and lakes. Most of...
Source: Wikipedia (as of 04/17/2019). Read more from Wikipedia
Income Estimation for Technical Support Representative jobs
$46,036 to $59,161

Technical Support Representative
Enterprise resource planning (ERP) experience is preferred, QAD.
May 04, 2023
Technical Support Representative in Tucson, AZ
Maintains a high level of customer service while processing orders, returns and customer pricing inquiries across multiple product lines via phone, email or fax.
March 24, 2023
Technical Support Representative in San Francisco, CA
Collaborate with Engineering, Product Management, and other cross-functional peers on specific user-impacting issues.
March 26, 2023